This unit was made 02/11, at this time we just redesigned the optic sensor and some of the first of the new design could develop a pinhole where water entered and shorted them into a perpetually "water level" condition. The power supply has to put out at least 9V to give the controller enough power, occasionally one is just a dud, but it is rare, the one you sent in put out 8.2V and it should be 11V.
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Roger Vitko
Tunze USA
"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"
Current Tank Info: 210 gallon planted tank with Altum Angelfish
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