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Unread 05/02/2013, 01:16 PM   #1580
dougdstecklein
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Join Date: Jun 2003
Posts: 298
Quote:
Originally Posted by Dadekster View Post
There aren't many companies out there I can say would call me back in the same day and then be as helpful as Justin was on the phone with me, AI and Vortech however are two I can. I was pretty sure I was going to buy 3 more Vega Colors brand new for my tank but the customer service AI has shown me had definitely clinched the deal. Thanks again Justin if you read this thread.
I agree with you on this. I messaged AL about changing the automatic sunrise/sunset colors. I felt the colors turned dark blue too quickly. They promptly replied and offered to work up a custom ramp up/ramp down sequence for me. I didn't even think I would get a response, so this personal attention was above and beyond my expectations.


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Current tank info: 90 gal. with 30 gal sump/fuge. 100lbs. Aragonite sand, 100lbs. Marco rock, 2-AI Hydra52 HDs, 180gal. Protein Skimmer SCA-302, SpeedWave DC-5000 1320gph return, Maxspect gyre 130
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