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Daleo · 01/12/2021, 07:42 AM

Hello all, I've recently had some trouble with my AI Prime lights (1x original prime and 2x HD on the same tank, HD unit is the parent). I factory reset all 3 and reconnected them to the program in MyAI app 2 times already. They work for a few days then ignore the light schedule and stay at the same color temp and brightness 24/7 ignoring the schedule. The app says that it cannot connect to the lights after a minute of the blue circle spinning. Are these lights done or is there a troubleshooting tip I've missed? Searched the forums and YouTube. I think I've exhausted my options and unfortunately might have to replace the system. Thought I would check here before dropping $800 on a new LED unit.

Thanks!

01/12/2021, 07:42 AM	#1
Daleo Registered Member Join Date: Jan 2010 Posts: 54	AI Prime toast? Hello all, I've recently had some trouble with my AI Prime lights (1x original prime and 2x HD on the same tank, HD unit is the parent). I factory reset all 3 and reconnected them to the program in MyAI app 2 times already. They work for a few days then ignore the light schedule and stay at the same color temp and brightness 24/7 ignoring the schedule. The app says that it cannot connect to the lights after a minute of the blue circle spinning. Are these lights done or is there a troubleshooting tip I've missed? Searched the forums and YouTube. I think I've exhausted my options and unfortunately might have to replace the system. Thought I would check here before dropping $800 on a new LED unit. Thanks!