Reef Central Online Community

Go Back   Reef Central Online Community > Sponsor Forums > Royal Exclusiv / Bubble King
Blogs FAQ Calendar

Notices

User Tag List

Reply
Thread Tools
Unread 06/08/2021, 07:39 AM   #1
drtrash
Registered Member
 
drtrash's Avatar
 
Join Date: Apr 2008
Location: S. Scottsdale, AZ
Posts: 2,178
Replacment block for bk160

The cord going into block is torn, can this be repaired or needs to be replaced? Went to website and says parts not available, this been a recent issue or been out for awhile? Thx


drtrash is offline   Reply With Quote
Unread 06/08/2021, 08:40 AM   #2
slief
RC Sponsor

 
slief's Avatar
 
Join Date: Sep 2009
Posts: 14,173
Quote:
Originally Posted by drtrash View Post
The cord going into block is torn, can this be repaired or needs to be replaced? Went to website and says parts not available, this been a recent issue or been out for awhile? Thx
If the power cord is damaged, the motor should be replaced. If the cord is damaged a little bit away from the motor block, you could probably get away with some liquid electrical tape but there are no guarantees that you won’t have an issue. We have a number of different Generations of the Mini 160. Does your pump have the AKB which is the red tube that runs from the output side of the pump to the rear of the motor block?
If so, this is the correct replacement block which shows in US stock and would ship from our Ft. Myers warehouse.
https://royalexclusiv.com/Spare-Part...8022681c28ae86

If your motor does not have the AKB, then this is the replacement block.
https://royalexclusiv.com/Spare-Part...8022681c28ae86


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
slief is offline   Reply With Quote
Unread 06/08/2021, 09:05 AM   #3
drtrash
Registered Member
 
drtrash's Avatar
 
Join Date: Apr 2008
Location: S. Scottsdale, AZ
Posts: 2,178
Tried to order earlier but it was showing it is not available, now it wont add to cart, can you verify part availability? Is there a possibility of phone order if website is not working?


drtrash is offline   Reply With Quote
Unread 06/08/2021, 09:25 AM   #4
slief
RC Sponsor

 
slief's Avatar
 
Join Date: Sep 2009
Posts: 14,173
Quote:
Originally Posted by drtrash View Post
Tried to order earlier but it was showing it is not available, now it wont add to cart, can you verify part availability? Is there a possibility of phone order if website is not working?
You likely were using a mobile browser or Safari on a Mac and errored out during the order process. Our website seems to have some issues with certain browser version which they are working on correcting. Log into our website and go to your order history. Check and see if there is an order in there. if there is, our factory will send you an invoice with a payment link to complete the order.


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
slief is offline   Reply With Quote
Unread 06/08/2021, 10:17 AM   #5
drtrash
Registered Member
 
drtrash's Avatar
 
Join Date: Apr 2008
Location: S. Scottsdale, AZ
Posts: 2,178
Does your system show its in stock? Website showing not availabel


drtrash is offline   Reply With Quote
Unread 06/08/2021, 06:56 PM   #6
slief
RC Sponsor

 
slief's Avatar
 
Join Date: Sep 2009
Posts: 14,173
Quote:
Originally Posted by drtrash View Post
Does your system show its in stock? Website showing not availabel
Which one do you need? AKB version or non AKB version? From what I can tell on my end, both should be in stock. Did you check to see if you had an order that errored by logging in and checking your order history? If you do, you should get an update from our factory tonight if not tomorrow morning as they monitor all US orders and send the packing lists to Ft. Myers.


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
slief is offline   Reply With Quote
Unread 06/08/2021, 07:09 PM   #7
drtrash
Registered Member
 
drtrash's Avatar
 
Join Date: Apr 2008
Location: S. Scottsdale, AZ
Posts: 2,178
Need the AKB version for bk160, added to cart and said it was out of stock, if that is incorrect let me know. I sent a request for an update through the RE website. I didnt want to order, pay and then findout its not available. Let me know if that is incorrect


drtrash is offline   Reply With Quote
Unread 06/09/2021, 07:55 AM   #8
slief
RC Sponsor

 
slief's Avatar
 
Join Date: Sep 2009
Posts: 14,173
Quote:
Originally Posted by drtrash View Post
Need the AKB version for bk160, added to cart and said it was out of stock, if that is incorrect let me know. I sent a request for an update through the RE website. I didnt want to order, pay and then findout its not available. Let me know if that is incorrect
We are showing stock on hand. Go ahead and place the order.


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
slief is offline   Reply With Quote
Unread 06/09/2021, 12:51 PM   #9
drtrash
Registered Member
 
drtrash's Avatar
 
Join Date: Apr 2008
Location: S. Scottsdale, AZ
Posts: 2,178
Order placed, hope germany and florida are kind, thank you for your assist


drtrash is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 02:33 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2024 Axivo Inc.
Use of this web site is subject to the terms and conditions described in the user agreement.
Reef CentralTM Reef Central, LLC. Copyright ©1999-2022
User Alert System provided by Advanced User Tagging v3.3.0 (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.