Aquamedic Biotherm Heater giving outrageous readings. Please Help!

BigWaz · 12/28/2009, 09:37 AM

Hello,
I have an 300 watt Aquamedic Biotherm heater and controller. The heater will not turn on because it thinks that the temperature of the tank is 138 F when it is really 72 F. Is there anyway of resetting these heater or recalibrating them? I've been trying to find things all morning and have had no luck. I've had this heater for about a little more than a year. Why would it be doing this?
Thanks!

BigWaz · 12/28/2009, 10:24 AM

I just called Aqua Medic, no way to reset it. They will give me a new product though, but I need the receipt, and I don't have it

suthrnmn · 05/08/2010, 06:45 PM

....Im on here with the exact same issue and same problem...no receipt!
And mine is about a year old...plus or minus....so they wont stand by there
$%^&* product if you dont have a receipt....nice...well perhaps they just bought some advertising!!!

viper12775 · 05/09/2010, 10:00 AM

had the same problem with mine i took it apart there isn't any adjustment for calibration and same boat no receipt :-(

suthrnmn · 05/10/2010, 07:24 AM

could you post their number...if you are not cool with that...drop me a pvt msg. thanks.

12/28/2009, 09:37 AM	#1
BigWaz Krazy Member Join Date: Jan 2004 Location: Plainville, CT Posts: 846	Aquamedic Biotherm Heater giving outrageous readings. Please Help! Hello, I have an 300 watt Aquamedic Biotherm heater and controller. The heater will not turn on because it thinks that the temperature of the tank is 138 F when it is really 72 F. Is there anyway of resetting these heater or recalibrating them? I've been trying to find things all morning and have had no luck. I've had this heater for about a little more than a year. Why would it be doing this? Thanks! __________________ The best part about having your reef tanks in your classroom is the students do all the work and your electric bill isn't bad. Current Tank Info: classroom tanks: 90 gallon reef tank, 12 gallon biocube, 75 gallon Long Island Sound Tank

12/28/2009, 10:24 AM	#2
BigWaz Krazy Member Join Date: Jan 2004 Location: Plainville, CT Posts: 846	I just called Aqua Medic, no way to reset it. They will give me a new product though, but I need the receipt, and I don't have it __________________ The best part about having your reef tanks in your classroom is the students do all the work and your electric bill isn't bad. Current Tank Info: classroom tanks: 90 gallon reef tank, 12 gallon biocube, 75 gallon Long Island Sound Tank

05/08/2010, 06:45 PM	#3
suthrnmn Premium Member Join Date: Nov 2002 Location: N.C. USA Posts: 286	*my h2o is 160F** ....Im on here with the exact same issue and same problem...no receipt! And mine is about a year old...plus or minus....so they wont stand by there $%^&* product if you dont have a receipt....nice...well perhaps they just bought some advertising!!!

05/10/2010, 07:24 AM	#5
suthrnmn Premium Member Join Date: Nov 2002 Location: N.C. USA Posts: 286	aqua medic could you post their number...if you are not cool with that...drop me a pvt msg. thanks.

05/09/2010, 10:00 AM	#4
viper12775 Registered Member Join Date: Sep 2002 Location: clearwater fl Posts: 1,151	had the same problem with mine i took it apart there isn't any adjustment for calibration and same boat no receipt :-(