Goniopora, an unbelievable recovery!

PaxRoma · 07/10/2010, 06:54 PM

At Drs.Foster & Smith's Diver Den

1 week after purchase

7 months later

13 months later (today)

jcolletteiii · 07/10/2010, 08:03 PM

Wow - what a recovery! Why did it crash out in the first week - shipping? Did F&S compensate for almost total die-off?

PaxRoma · 07/10/2010, 08:57 PM

I think it got damaged when I accidentally touch the meaty part during placement. A week later it become bare bone and so I called DFS and got a refund. Should I call them back and do a re-refund?

noahm · 07/10/2010, 09:03 PM

In situations like this, I have a moral dilemna as well. I would probably email them and just explain the situation. Tell them you feel bad about getting the refund. They wont ask for and wouldn't take your money, but will appreciate your honesty. Just let them know you appreciate how they handled it and will for sure be shopping again.

BTW, my Goni pretty much shrunk itself to nearly nothing and is now back and open with a vengeance w/no change in husbandry. They just don't seem to like getting disturbed in any way.

PaxRoma · 07/11/2010, 11:43 AM

Since the time it crashed a year ago, it has fallen 3 times down to the bottom yet it does not crash. Very strange.

Dave VG · 07/11/2010, 11:56 AM

Quote:

Originally Posted by noahm

In situations like this, I have a moral dilemna as well. I would probably email them and just explain the situation. Tell them you feel bad about getting the refund. They wont ask for and wouldn't take your money, but will appreciate your honesty. Just let them know you appreciate how they handled it and will for sure be shopping again.

Ditto

07/10/2010, 06:54 PM	#1
PaxRoma Registered Member Join Date: Jan 2009 Location: H town, TX Posts: 421	Goniopora, an unbelievable recovery! At Drs.Foster & Smith's Diver Den 1 week after purchase 7 months later 13 months later (today)

07/10/2010, 08:03 PM	#2
jcolletteiii Registered Member Join Date: Dec 2008 Location: 58703 Posts: 1,265	Wow - what a recovery! Why did it crash out in the first week - shipping? Did F&S compensate for almost total die-off? __________________ T5-powered (ex-LED club member) SPS-dominant 50g. Cadlights CUBE. Current Tank Info: 16g biocube

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07/10/2010, 08:57 PM	#3
PaxRoma Registered Member Join Date: Jan 2009 Location: H town, TX Posts: 421	I think it got damaged when I accidentally touch the meaty part during placement. A week later it become bare bone and so I called DFS and got a refund. Should I call them back and do a re-refund?

07/10/2010, 09:03 PM	#4
noahm Registered Member Join Date: Oct 2008 Location: Huntsville, AL Posts: 2,736	In situations like this, I have a moral dilemna as well. I would probably email them and just explain the situation. Tell them you feel bad about getting the refund. They wont ask for and wouldn't take your money, but will appreciate your honesty. Just let them know you appreciate how they handled it and will for sure be shopping again. BTW, my Goni pretty much shrunk itself to nearly nothing and is now back and open with a vengeance w/no change in husbandry. They just don't seem to like getting disturbed in any way.

07/11/2010, 11:43 AM	#5
PaxRoma Registered Member Join Date: Jan 2009 Location: H town, TX Posts: 421	Since the time it crashed a year ago, it has fallen 3 times down to the bottom yet it does not crash. Very strange.