Divers Den vs Regular Live Aquaria

bamf25 · 09/18/2011, 03:19 PM

I know the differences between the two concerning quarenteen, acclimation, feeding etc. I know that LA pulls basically directly from suppliers and ships the fish right to us, but does give the 14 day promise. My only issue with DD is I am planning on ordering several fish, and with DD you are at the mercy of what is ready at any given time. I am well awar of how great it is that DD takes the time, money and energy to give people great fish.

With that said is there a problem with ordering from regular LA? What have people's experiences been with their service.

dzfish17 · 09/18/2011, 05:22 PM

The only problem that Ive had with LA is one of the fish on my last order was clearly smaller than what I purchased. I called them and they refunded me the difference with no questions asked.

albano · 09/18/2011, 05:41 PM

Quote:

Originally Posted by bamf25

With that said is there a problem with ordering from regular LA? What have people's experiences been with their service.

either way...service is excellent...use DD for the 'harder to keep' fish

FinancialReef · 09/18/2011, 07:24 PM

Last order to LA resulted in 3 of 4 wrasses dead within 3 weeks of purchase. They all came very skinny and didn't look good. Got money back on two.

sporto0 · 09/18/2011, 07:31 PM

Live Aquaria comes from their wholesaler in California, Divers Den is actually at their facility in Wisconsin.

Lynnmw1208 · 09/18/2011, 07:47 PM

My first order from LA all my anthias were sick, but I was refunded and I ordered a 2nd order and they were great. I had to treat for flukes though. I got corals from diver's den with that order and they were amazing and still growing great!

Raggamuffin · 09/18/2011, 09:54 PM

simply put;

LA is your standard everyday online retailer but with EXCELLENT customer service.

DD is pure what ya see is what ya get, superb critters and again excellent customer service.

I will use nothing but divers den (ex cept for clean up crew or 10 dollar fish).

09/18/2011, 03:19 PM	#1
bamf25 Registered Member Join Date: Dec 2010 Location: Central NJ Posts: 1,419	Divers Den vs Regular Live Aquaria I know the differences between the two concerning quarenteen, acclimation, feeding etc. I know that LA pulls basically directly from suppliers and ships the fish right to us, but does give the 14 day promise. My only issue with DD is I am planning on ordering several fish, and with DD you are at the mercy of what is ready at any given time. I am well awar of how great it is that DD takes the time, money and energy to give people great fish. With that said is there a problem with ordering from regular LA? What have people's experiences been with their service.

09/18/2011, 05:22 PM	#2
dzfish17 Registered Member Join Date: Feb 2010 Location: Fresno,Ca. Posts: 2,545	The only problem that Ive had with LA is one of the fish on my last order was clearly smaller than what I purchased. I called them and they refunded me the difference with no questions asked. __________________ 600g (96x36x46) FOWLR

09/18/2011, 07:47 PM	#6
Lynnmw1208 Registered Member Join Date: Aug 2010 Location: Brunswick, Ohio Posts: 3,306	My first order from LA all my anthias were sick, but I was refunded and I ordered a 2nd order and they were great. I had to treat for flukes though. I got corals from diver's den with that order and they were amazing and still growing great! __________________ equipment: Eshopps psk-200 skimmer, Mag 12 pump, 30gal sump, 2x 300w Finnex heaters, glass-holes 1500gph overflow kit with 3/4" return kits, 72" 8x36w t-5 AquaticLife light, 66lbs of LR, 150lbs of tropic eden reeflakes, 2 Koralia Evo 1400, JBJ ATO, BRS dual GFO/carbon reactors, Hydor smartwave Current Tank Info: 125gallon

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09/18/2011, 07:24 PM	#4
FinancialReef Registered Member Join Date: May 2011 Posts: 50	Last order to LA resulted in 3 of 4 wrasses dead within 3 weeks of purchase. They all came very skinny and didn't look good. Got money back on two.

09/18/2011, 07:31 PM	#5
sporto0 Moved On Join Date: Apr 2010 Location: Pittsburgh, Pa. Posts: 2,924	Live Aquaria comes from their wholesaler in California, Divers Den is actually at their facility in Wisconsin.

09/18/2011, 09:54 PM	#7
Raggamuffin Registered Member Join Date: Oct 2006 Location: Brandon SD. Posts: 541	simply put; LA is your standard everyday online retailer but with EXCELLENT customer service. DD is pure what ya see is what ya get, superb critters and again excellent customer service. I will use nothing but divers den (ex cept for clean up crew or 10 dollar fish).