Indo pacific sea farms

A_Z · 10/09/2011, 06:23 PM

anyone ever order from them?

they never return my emails....

SushiGirl · 10/09/2011, 06:25 PM

Not recently but I used to all the time back on 2002-04. I don't recall ever emailing them. It's a small family business in Hawaii, so small staff and time difference.

saf1 · 10/09/2011, 07:03 PM

Yes, I've placed a couple orders from them over the years and have always had great service. My first order was the reef tune up kit which I believe was around 99 bucks give or take a few. Everything arrived ahead of time and alive. Excellent packing overall and I have to say I even received a few extra's.

6 mini stars and some of the tang heaven stuff. Since I thought it was accidently shipped I called them and they said no. The person who I placed the original order from said he threw it in since I was asking about the mini stars and all excited - lol. Oh, and those strombus grazers they include - damn prolific little guys. You don't think you get many but before you know it they are laying eggs all over the place and BAM. 6 turn into 12 which then turn into a lot

Surprised you are having issues. I like their whole set up with captive breading and all. So no complaints here.

MarineSniper · 10/09/2011, 07:16 PM

Quote:

Originally Posted by SushiGirl

Not recently but I used to all the time back on 2002-04. I don't recall ever emailing them. It's a small family business in Hawaii, so small staff and time difference.

I've heard they're having issues in Hawaii, think there's a post on here about it. Haven't read it yet though

SushiGirl · 10/09/2011, 07:40 PM

I originally had strombus grazers from them also. I found 5 at a local LFS here earlier this year and my tank is so full of them I'm giving them away LOL.

Nanook · 10/09/2011, 08:07 PM

I've placed several orders over the years from Gerald and value the critter kits he sells. Never had a bad experience yet.

Harpo · 10/10/2011, 07:57 AM

I've also placed several orders with them over the years. Always prompt service with outstanding product.
Mark

A_Z · 10/10/2011, 03:09 PM

hey thanks for the replies, oddly enough they returned my email today

I knew my persistence would pay off

I had tried to contact them a few months back but no response. So I sent them another email a few days ago. I really wanted to order from them because I like how they aquaculture pods and CUC and algae on their Hawaii Farm. as said they have great customer service and I was pleasantly surprised they now take paypal as well.

overall I am very excited to be able to order from them and yes great customer service indeed

10/09/2011, 06:23 PM	#1
A_Z Registered Member Join Date: Aug 2011 Posts: 546	Indo pacific sea farms anyone ever order from them? they never return my emails....

10/09/2011, 06:25 PM	#2
SushiGirl Premium Member Join Date: Apr 2002 Location: Fort Worth, TX USA Posts: 8,267	Not recently but I used to all the time back on 2002-04. I don't recall ever emailing them. It's a small family business in Hawaii, so small staff and time difference. __________________ Visit my Homepage or "My Albums" (via Profile) for hitchhiker pics. Current Tank Info: 55g softy/LPS tank & 20L reef tank

10/09/2011, 07:03 PM	#3
saf1 Registered Member Join Date: Aug 2001 Location: California Posts: 2,259	Yes, I've placed a couple orders from them over the years and have always had great service. My first order was the reef tune up kit which I believe was around 99 bucks give or take a few. Everything arrived ahead of time and alive. Excellent packing overall and I have to say I even received a few extra's. 6 mini stars and some of the tang heaven stuff. Since I thought it was accidently shipped I called them and they said no. The person who I placed the original order from said he threw it in since I was asking about the mini stars and all excited - lol. Oh, and those strombus grazers they include - damn prolific little guys. You don't think you get many but before you know it they are laying eggs all over the place and BAM. 6 turn into 12 which then turn into a lot Surprised you are having issues. I like their whole set up with captive breading and all. So no complaints here. __________________ -saf1 Current Tank Info: 210 gallon mixed reef

10/09/2011, 07:40 PM	#5
SushiGirl Premium Member Join Date: Apr 2002 Location: Fort Worth, TX USA Posts: 8,267	I originally had strombus grazers from them also. I found 5 at a local LFS here earlier this year and my tank is so full of them I'm giving them away LOL. __________________ Visit my Homepage or "My Albums" (via Profile) for hitchhiker pics. Current Tank Info: 55g softy/LPS tank & 20L reef tank

10/09/2011, 08:07 PM	#6
Nanook Ancient Eskimo Legend Join Date: Mar 2001 Location: Saint Louis, MO Posts: 41,852 Blog Entries: 11	I've placed several orders over the years from Gerald and value the critter kits he sells. Never had a bad experience yet. __________________ The wind blew, the chit flew, and then they came two by two. ~~~~~~~~~~~~~~ Current Tank Info: 375g Tanganyikan Tank & 470g mixed reef

10/10/2011, 07:57 AM	#7
Harpo Premium Member Join Date: Dec 2001 Location: Butte Valley, Ca Posts: 698	I've also placed several orders with them over the years. Always prompt service with outstanding product. Mark

10/10/2011, 03:09 PM	#8
A_Z Registered Member Join Date: Aug 2011 Posts: 546	hey thanks for the replies, oddly enough they returned my email today I knew my persistence would pay off I had tried to contact them a few months back but no response. So I sent them another email a few days ago. I really wanted to order from them because I like how they aquaculture pods and CUC and algae on their Hawaii Farm. as said they have great customer service and I was pleasantly surprised they now take paypal as well. overall I am very excited to be able to order from them and yes great customer service indeed

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