vertex illumina problem

olemiss reb · 11/01/2011, 01:08 PM

I have two 24" model 200 illuminas running on two separate tanks. Within the past hour both have begun randomly turning pads on and off. I've used the v-link to re-upload the lighting programs which has not fixed the problem. I set the fans to on, were previously set to auto. Both have firmware 1631.

Any ideas? clams don't look to happy with the rapid light changes.

NoHooks · 11/01/2011, 04:08 PM

I wish I could help you, but I'm still learning the capabilites of my Illumina. I haven't experienced this problem, though. I'll be watching for the Vertex experts to answer this one.

P.S. It couldn't have anything to do with Ole Miss's football results, sould it? LOL

willybub · 11/01/2011, 04:19 PM

do you have alot of clouds per hour?
i think firmware 1731 is out now as well

olemiss reb · 11/01/2011, 04:54 PM

Quote:

Originally Posted by NoHooks

P.S. It couldn't have anything to do with Ole Miss's football results, sould it? LOL

The Houston Nutt angle, intriguing theory.

Clouds are turned off. I checked http://www.vertexaquaristik.com/Prod...ina/SR600.aspx and I still get 1631 as the firmware download.

What I find odd is that the lights just started doing this on there own. I haven't tinkered with the settings for a few weeks and they were working fine until around 1 pm today.

Does anyone know of a customer support number?

olemiss reb · 11/01/2011, 05:55 PM

A huge thanks to Willybub for helping fix the problem!

No idea what the problem was but unplugging the unit and holding down the second button from the right somehow fixed both fixtures.

Kolognekoral · 11/02/2011, 05:18 AM

There are three update on the Vertex site; the V-Stick remote 1695, the Desk Top 1.743 pc version and the Firmware 1631 (lamp programm). All should be donwloaded and updated. I would suggest starting with the Desk Top and use its new menus to up-date the others.

Secesh, you learned one of the basic secrets of all computer driven products. Unplug and re-set! I have no idea what caused your problem, but it could be anything from a spike in your electric (very common) to someones garage door opener (not likely, these days!) Our environment is becoming overfilled with disturbing waves making shielding a real challenge.

notclear · 11/02/2011, 06:26 PM

So that 1695 firmware update is for the v-stick? The firmware.txt included in the zip file is some what misleading such that I thought it is a firmware update to the lamp fixture !

Kolognekoral · 11/03/2011, 06:36 AM

Quote:

Originally Posted by notclear

So that 1695 firmware update is for the v-stick? The firmware.txt included in the zip file is some what misleading such that I thought it is a firmware update to the lamp fixture !

Yes, the 1695 is the V-Stick software. The new Desk Top allows you to up-date and check which version you currently have via the main menu. The Summary menu is used to up-date the lamp Firmware.

gilbert2625 · 06/08/2012, 10:10 PM

Any manuals on this?

notclear · 06/09/2012, 05:08 AM

Go to Vertex website and their facebook page, you can find them.

Stavanger · 06/09/2012, 08:25 AM

Quote:

Originally Posted by olemiss reb

I have two 24" model 200 illuminas running on two separate tanks. Within the past hour both have begun randomly turning pads on and off. I've used the v-link to re-upload the lighting programs which has not fixed the problem. I set the fans to on, were previously set to auto. Both have firmware 1631.

Any ideas? clams don't look to happy with the rapid light changes.

Hi:-)
Try to set different chanels on the lamp. If both lamps are on the same channel, the pads will randomly turn on/ off. You can select the chanels on the lamp itself.I think that will solve your problem.

11/01/2011, 01:08 PM	#1
olemiss reb Molon Labe Join Date: Jan 2008 Location: Louisiana Posts: 1,550	vertex illumina problem I have two 24" model 200 illuminas running on two separate tanks. Within the past hour both have begun randomly turning pads on and off. I've used the v-link to re-upload the lighting programs which has not fixed the problem. I set the fans to on, were previously set to auto. Both have firmware 1631. Any ideas? clams don't look to happy with the rapid light changes. __________________ secesh

11/01/2011, 04:08 PM	#2
NoHooks Registered Member Join Date: May 2009 Location: Manassas, Virginia Posts: 89	I wish I could help you, but I'm still learning the capabilites of my Illumina. I haven't experienced this problem, though. I'll be watching for the Vertex experts to answer this one. P.S. It couldn't have anything to do with Ole Miss's football results, sould it? LOL __________________ Some mornings it's just not worth chewing through the leather straps. Current Tank Info: The Blue Lagoon - 240 gallon mixed reef

11/01/2011, 04:19 PM	#3
willybub Registered Member Join Date: Feb 2011 Location: Stratford Ontario Canada Posts: 210	do you have alot of clouds per hour? i think firmware 1731 is out now as well __________________ Eric Current Tank Info: 90G starfire (48lx18dx24h) , 35G sump, bubble king mini 200, deltec pf501 calcium reactor, vertex illumina sr 900 LED lighting(3footer), 2 vortech mp40wes, reefkeeper elite with net

11/01/2011, 05:55 PM	#5
olemiss reb Molon Labe Join Date: Jan 2008 Location: Louisiana Posts: 1,550	A huge thanks to Willybub for helping fix the problem! No idea what the problem was but unplugging the unit and holding down the second button from the right somehow fixed both fixtures. __________________ secesh

11/02/2011, 05:18 AM	#6
Kolognekoral Registered Member. Join Date: Feb 2007 Location: Cologne Posts: 1,201	There are three update on the Vertex site; the V-Stick remote 1695, the Desk Top 1.743 pc version and the Firmware 1631 (lamp programm). All should be donwloaded and updated. I would suggest starting with the Desk Top and use its new menus to up-date the others. Secesh, you learned one of the basic secrets of all computer driven products. Unplug and re-set! I have no idea what caused your problem, but it could be anything from a spike in your electric (very common) to someones garage door opener (not likely, these days!) Our environment is becoming overfilled with disturbing waves making shielding a real challenge. __________________ Jamie V. Cologne Current Tank Info: 1000l dual-tank w/sump, Vertex Pro-Bio Pellets reef; VERTEX Illumina SR260 LED+Red light, Vertex Alpha 250 skimmer

11/02/2011, 06:26 PM	#7
notclear Registered Member Join Date: Nov 2009 Location: Toronto, Canada Posts: 519	So that 1695 firmware update is for the v-stick? The firmware.txt included in the zip file is some what misleading such that I thought it is a firmware update to the lamp fixture ! __________________ Red Sea Reefer XL525

06/08/2012, 10:10 PM	#9
gilbert2625 Registered Member Join Date: Jan 2012 Posts: 10	Any manuals on this?

06/09/2012, 05:08 AM	#10
notclear Registered Member Join Date: Nov 2009 Location: Toronto, Canada Posts: 519	Go to Vertex website and their facebook page, you can find them. __________________ Red Sea Reefer XL525

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