Aquatic Connection opinions

longranger · 08/28/2012, 01:35 PM

Have seen some good prices and merchandise I would like on the Aquatic Connection website. Are they legit and trustable????

Reefmedic79 · 08/28/2012, 02:06 PM

I've never heard of them, do you have a link?

Whisperer · 08/28/2012, 02:32 PM

Is that the same as AquaCon? ? ?

Chaotic Reefer4u · 08/28/2012, 04:10 PM

If it's AquaConn, I've heard some terrible stories about them! Do a search on here and something should show up about them, hope this helps ...

OregonReefer2 · 08/28/2012, 05:38 PM

Avoid aquacon like the plague.

You will not get what you think you're buying and trying to contact them after your payment has gone through will be near impossible.

For instance, they have "Marshall islands live rock" I myself wonder where they got it as it's been illegal to collect rock in the Marshall islands as of August 2008 (just an example of their deceptive practices)

If you do a search for aquacon you'll find nothing but horror stories

bnumair · 08/28/2012, 06:22 PM

the name aqua-CON should ring some bell lol

longranger · 08/28/2012, 07:24 PM

OK Guess I will stay away. Thanks for the warnings fellow reefers.

Reefmedic79 · 08/28/2012, 11:22 PM

I did a google search and every reef related forum has nothing but bad reviews about them.

MrTuskfish · 08/29/2012, 02:40 PM

Yeah, I've never heard anything good about them not once. On the other hand, Live Aquaria (IMO & IME) may be the best Company, in any field, on the planet. LA. and all Foster & Smith companies will do absolutely anything possible to make a customer happy. You could write a MBA thesis on the business model of the F&S group. No, I don't shill for them; but have done business with them since they were a little 3 Vet office in Minocqua, Wi.

patrick961 · 09/28/2012, 07:56 PM

I deal with from time to time.Have not had a problem once.I ordered my chainlink eel from them for $19.99 pick him up and it is a big healthy monster, between 16-18". I bought my scarlet crabs and turbo snails from them too, great prices.
Everything has been very healthy but that is my opinion.I live close so them shipping an order may be different.I also like Beverly`s pets on university and pines road in pembroke pines FL.Always healthy fish and great prices.

nogascans · 09/28/2012, 08:42 PM

I have made one purchase with them. All live stock came packaged nicely and in good condition. Here's he rub. First, slow to ship, not much in the way of any customer service, phone never answered, always at lunch. I finally got thru after leaving several emails. Did the beltway shuffle on delays, etc.. Due to weather...
All livestock was correct except the green carpet anemone which ended up being a green Atlantic carpet anemone. Not a clown host as advertised. Never got resolution on this. Btw. Anyway, I still have the anemone as it is a beautiful creature and refuses to create any issues task far. In time, I might look to move it to a coral growing tank, but for now it's the most interesting thing in tank.
Back to aquacon, I they did BO on a pair of pink skunks, and I had asked for them to contact me when they got some. It's been 6 weeks, not an email or phone. I would rate them as poor in customer service, ok in product.

08/28/2012, 01:35 PM	#1
longranger Registered Member Join Date: Jul 2012 Posts: 125	Aquatic Connection opinions Have seen some good prices and merchandise I would like on the Aquatic Connection website. Are they legit and trustable????

08/28/2012, 02:06 PM	#2
Reefmedic79 Life and Reef Saver Join Date: Feb 2003 Location: Tavares, Florida Posts: 6,202	I've never heard of them, do you have a link? __________________ ><((((º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><((((º>¸. ·´¯`·.¸. , . .·´¯`·.. ><((((º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><((((º> How much deeper would the ocean be if it didn't have sponges? P. Sherman 42 Wallaby Way Sid Current Tank Info: 40 Breeder, 20L Sump, 10G Fuge, JBJ A.T.O, 4" Reef Octopus, DIY Stand & Canopy, RapidLED Dimmable 36 Kit on 3 6" MakersLED Heatsink, MP10es

08/28/2012, 02:32 PM	#3
Whisperer Registered Member Join Date: Oct 2002 Location: Punta Gorda, FL Posts: 4,020	Is that the same as AquaCon? ? ? __________________ The bitterness of poor quality lingers long after the sweetness of low price is forgotten. --------- No one is born with intellect and age guarantees wisdom to no one. Current Tank Info: 120G reef, 30G sump, 10G QT tank

08/28/2012, 04:10 PM	#4
Chaotic Reefer4u ♥Acropora Aficionado♥ Join Date: Jul 2004 Location: Hollister,Ca. Posts: 5,163	If it's AquaConn, I've heard some terrible stories about them! Do a search on here and something should show up about them, hope this helps ... __________________ Live everyday as if it was your last, take time to smell the flowers, enjoy all things living, never take anything for granted, you just never know when your number might be up... Current Tank Info: * 90g. Reef Ready TruVu tank with 30g. Platinum Filtration Series Sump SpS Acro enthusiast *

08/28/2012, 06:22 PM	#6
bnumair Dr. Reef at ur service Join Date: May 2009 Location: Tulsa, Ok, USA Posts: 7,751 Blog Entries: 15	the name aqua-CON should ring some bell lol __________________ Water Quality: NO3 0,Phos 0,Cal 440,Alk 7.5,Mag 1300 "Reef Fast, You Crash, Reef Slow, You Pass" Mike's Reef 3:16 Current Tank Info: 350g DT,95g sump, 50g Frag tank, 4800gph return 4x Sea swirls. 6x AI Vega Color. 200# Pukani rock, dual recirculating skimmer, Biopellet, GFO Carbon rx's, Cal rx. Closed loop. 1.5hp chiller, genesis renew. Apex & RKE

08/28/2012, 05:38 PM	#5
OregonReefer2 Registered Member Join Date: Mar 2012 Posts: 324	Avoid aquacon like the plague. You will not get what you think you're buying and trying to contact them after your payment has gone through will be near impossible. For instance, they have "Marshall islands live rock" I myself wonder where they got it as it's been illegal to collect rock in the Marshall islands as of August 2008 (just an example of their deceptive practices) If you do a search for aquacon you'll find nothing but horror stories

08/28/2012, 07:24 PM	#7
longranger Registered Member Join Date: Jul 2012 Posts: 125	OK Guess I will stay away. Thanks for the warnings fellow reefers.

08/28/2012, 11:22 PM	#8
Reefmedic79 Life and Reef Saver Join Date: Feb 2003 Location: Tavares, Florida Posts: 6,202	I did a google search and every reef related forum has nothing but bad reviews about them. __________________ ><((((º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><((((º>¸. ·´¯`·.¸. , . .·´¯`·.. ><((((º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><((((º> How much deeper would the ocean be if it didn't have sponges? P. Sherman 42 Wallaby Way Sid Current Tank Info: 40 Breeder, 20L Sump, 10G Fuge, JBJ A.T.O, 4" Reef Octopus, DIY Stand & Canopy, RapidLED Dimmable 36 Kit on 3 6" MakersLED Heatsink, MP10es

08/29/2012, 02:40 PM	#9
MrTuskfish Registered Member Join Date: Sep 2007 Location: The Wild Blue Yonder Posts: 8,887	Yeah, I've never heard anything good about them not once. On the other hand, Live Aquaria (IMO & IME) may be the best Company, in any field, on the planet. LA. and all Foster & Smith companies will do absolutely anything possible to make a customer happy. You could write a MBA thesis on the business model of the F&S group. No, I don't shill for them; but have done business with them since they were a little 3 Vet office in Minocqua, Wi. __________________ If God didn't want us to eat animals, he wouldn't have made them out of meat. Steve Current Tank Info: 180, 2-240 FOWLRs, 240 reef

09/28/2012, 07:56 PM	#10
patrick961 Registered Member Join Date: Sep 2012 Location: Cooper City, Florida Posts: 8	I deal with from time to time.Have not had a problem once.I ordered my chainlink eel from them for $19.99 pick him up and it is a big healthy monster, between 16-18". I bought my scarlet crabs and turbo snails from them too, great prices. Everything has been very healthy but that is my opinion.I live close so them shipping an order may be different.I also like Beverly`s pets on university and pines road in pembroke pines FL.Always healthy fish and great prices.

09/28/2012, 08:42 PM	#11
nogascans Registered Member Join Date: Aug 2012 Location: Jesup, Georgia (USA) Posts: 387	Aqua on I have made one purchase with them. All live stock came packaged nicely and in good condition. Here's he rub. First, slow to ship, not much in the way of any customer service, phone never answered, always at lunch. I finally got thru after leaving several emails. Did the beltway shuffle on delays, etc.. Due to weather... All livestock was correct except the green carpet anemone which ended up being a green Atlantic carpet anemone. Not a clown host as advertised. Never got resolution on this. Btw. Anyway, I still have the anemone as it is a beautiful creature and refuses to create any issues task far. In time, I might look to move it to a coral growing tank, but for now it's the most interesting thing in tank. Back to aquacon, I they did BO on a pair of pink skunks, and I had asked for them to contact me when they got some. It's been 6 weeks, not an email or phone. I would rate them as poor in customer service, ok in product.