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Unread 02/18/2013, 01:12 AM   #1
yellowbellied
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MP40 Wetside help

Came home yesterday to find MP40 wet side on the bottom of tank. The lights are now blinking red and green. I've tried resetting it. I've had it for 1 year 2 days. Took some pics, and it looks like the propeller is bent!?!? Is this fixable? Will trying to fix this void any warranty? As you can see, the propeller is tilted to one side. You can see the white o-ring/gasket (?) from one angle, and when I turn it 180 degrees, you can't.


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Unread 02/18/2013, 05:21 PM   #2
tkeracer619
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Contact Ecotech asap. Its not a washer but can easily be repaired.

It has a 1 year warranty but I seriously doubt they will hassle you about being 2 days past that...

The prop isn't bent but it looks like the wetframe is broken. It could have been a snail or something that caused it to break. Its a $10 part as long as the magnet is ok.


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Unread 02/18/2013, 05:33 PM   #3
Dapg8gt
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Def call ecotech they will make it right. I've had warranty honored a few months past exp date. Give them a call you won't be disappointed they are prob the best in customer service in the reef hobby IMO..


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Unread 02/18/2013, 06:08 PM   #4
ssteal
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Check the other side is it melted?


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Unread 02/18/2013, 06:12 PM   #5
reeftivo
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+2 call or e-mail. Just have the serial number handy.
I'll bet they'll cover it but even if they don't at least it's the wet side!


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Current Tank Info: 60 gal cube/20g tideline sump-mixed reef, Aquamaxx c-tech Ca Rx, Akula 160 skimmer, paxbellum N18, mitras LX7 lighting with T-5s, apex controller
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Unread 02/18/2013, 07:11 PM   #6
yellowbellied
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THANKS all for the help. Ecotech asked me to mail it in. Hope for the best. Water flow hasn't been the same without the MP40


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Unread 02/18/2013, 11:51 PM   #7
reeftivo
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Sweet!
May the flow be with you - soon!!!!!!

Happy reefing!!!!


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Current Tank Info: 60 gal cube/20g tideline sump-mixed reef, Aquamaxx c-tech Ca Rx, Akula 160 skimmer, paxbellum N18, mitras LX7 lighting with T-5s, apex controller
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Unread 02/20/2013, 08:32 AM   #8
bepece
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I had the same issue with one of my MP-40's which was an older model out of warranty, not only did they fix it cheap, they gave me a killer deal to upgrade to the WES driver, because I sent them all the parts.


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