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08/10/2014, 04:29 PM
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#1 |
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Registered Member
Join Date: Jul 2012
Location: Medina oh
Posts: 1,782
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Apex fusion
So I picked a used apex and want to set up A
Fusion account. The problem is it already is linked to an account and I can't figure out how to clear that account so I can get a new token and set it up With my account. |
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08/10/2014, 06:29 PM
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#2 |
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Registered Member
Join Date: May 2012
Location: Davenport, Iowa
Posts: 546
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following this one. just bought used also.
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08/10/2014, 08:39 PM
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#3 |
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Registered Member
Join Date: Apr 2003
Location: Southern California
Posts: 1,941
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Your questions are really better asked at the Neptune systems forum at their site or in their forum section further down this page.
Ask tech support to change the account for you. It's tied to the MAC address of the controller. For everything else you can just Initialize the Apex to it's defaults. Go to Configure/misc settings in the built in web pages. |
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08/11/2014, 03:55 AM
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#4 |
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Registered Member
Join Date: Jul 2012
Location: Medina oh
Posts: 1,782
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Yes I did ask there. The more places asked the better chance for an answer. Plus their support Folks aren't avIlable on Sundays.
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08/11/2014, 08:35 AM
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#5 |
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Registered Member
Join Date: Nov 2004
Location: Elk Grove, Ca.
Posts: 1,930
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You need to contact the person you bought it from and have them unlink their email account from fusion, or go Configuration, go to Misc setup page. Go down to Initialize Memory, then Initialize All and Then click Update. Wait a couple of minutes, then unplug all power to the system then power it back up.
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Robert Current Tank Info: 300G DD, Edge 80g Frag Tank |
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08/11/2014, 10:33 AM
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#6 |
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Registered Member
Join Date: Jul 2012
Location: Medina oh
Posts: 1,782
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Thank you
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