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10/07/2017, 02:25 PM | #1 |
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Join Date: Feb 2005
Location: White Salmon, WA.
Posts: 47
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Fire!
Came home a few weeks ago to a burning smell and smoke in my house. Found one of the 2 Euroquatics E5 Blue Pop bulbs had caught fire and it's plastic envelope had melted and welded to the inside of my fixture splash shield. The reflector above it is blackened. I contacted them by an email address and then there online form to no avail. They did not respond until I sent a FB message. I wanted my money back for both of my E5 lamps, as I would not trust there product again and also asked for $300 for my damaged 6 lamp Aquaticlife fixture and all they would do is refund the lamp cost. I also offered to send them, at there shipping expense the fixture and lamps in case they wanted to proactively investigate it, they did not. I have had my 75 gal reef going since 2004 but due to my age and related health issues I am going to probably part it out or just get an Edge or Orbit led fixture as all I have are soft corals. They also stated that they refunded directly to me as they no longer have a relationship with MD where I originally purchased there lamps.
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10/07/2017, 02:34 PM | #2 |
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Join Date: Sep 2003
Location: North Carolina
Posts: 20,050
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yep. that can certain happen..
Just be glad thats the extent of the damages.. Many manufactures who have tried direct LED fluorescent retrofit bulbs have had problems/recalls,etc...
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10/07/2017, 05:36 PM | #3 |
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Join Date: Nov 2009
Location: Reseda, Ca.
Posts: 1,717
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did you have it plugged into a gfci ???
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10/07/2017, 06:18 PM | #4 |
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Join Date: Feb 2005
Location: White Salmon, WA.
Posts: 47
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yes
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10/08/2017, 07:37 AM | #5 |
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Join Date: Sep 2003
Location: North Carolina
Posts: 20,050
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Don't confuse GFCI with AFCI..
In general the AFCI may have acted upon that incident depending on the failure mechanism.. GFCI not as likely.. AFCI will detect arcing..
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10/08/2017, 04:57 PM | #6 |
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Join Date: Nov 2009
Location: Reseda, Ca.
Posts: 1,717
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I've had ballest start to short out and the gfci shut it down in short order.....
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10/08/2017, 05:33 PM | #7 | |
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Join Date: Sep 2003
Location: North Carolina
Posts: 20,050
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Quote:
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10/09/2017, 03:07 PM | #8 |
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Join Date: Apr 2011
Posts: 14
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Those bulbs looked so interesting to me, but after seeing this, its dissapointing.
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