AI Prime not working

i2ik · 09/19/2018, 02:45 PM

I was wondering if it even happens to some of you. came back home and my AI prime light was not ON. The LED is red (barely noticeable), so I unplugged everything and try restarting it. The next day, it is still same issue. On touch, it is not even hot. Still have that red LED light and it is not connection to the app. I turned my wifi off, reset it and still have the same problem.

Thank you for you help

i2ik · 09/20/2018, 12:05 PM

Anyone? Thanks in advance

mikeynolan122 · 09/20/2018, 01:44 PM

Just wondering I have 3 hydras and when I had house painted and tank was covered they overheated and that red came on but after a cpl of hours returned are your lights in canopy or is room very warm

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Gregg@ADP · 09/20/2018, 03:15 PM

Red blinking is overheating. Solid red might mean the motherboard is **** and needs to be replaced. You can try a hard reset and see if that works, but I would plan on replacing the motherboard.

09/19/2018, 02:45 PM	#1
i2ik Registered Member Join Date: Oct 2004 Location: Montreal,Quebec,Canada Posts: 694	AI Prime not working I was wondering if it even happens to some of you. came back home and my AI prime light was not ON. The LED is red (barely noticeable), so I unplugged everything and try restarting it. The next day, it is still same issue. On touch, it is not even hot. Still have that red LED light and it is not connection to the app. I turned my wifi off, reset it and still have the same problem. Thank you for you help __________________ Richard Current Tank Info: 600G system in the remaking, back to square one, learning in process!

09/20/2018, 12:05 PM	#2
i2ik Registered Member Join Date: Oct 2004 Location: Montreal,Quebec,Canada Posts: 694	Anyone? Thanks in advance __________________ Richard Current Tank Info: 600G system in the remaking, back to square one, learning in process!

09/20/2018, 01:44 PM	#3
mikeynolan122 Registered Member Join Date: Sep 2017 Posts: 16	Just wondering I have 3 hydras and when I had house painted and tank was covered they overheated and that red came on but after a cpl of hours returned are your lights in canopy or is room very warm Sent from my iPhone using Tapatalk

09/20/2018, 03:15 PM	#4
Gregg@ADP Registered Member Join Date: Aug 2018 Posts: 18	Red blinking is overheating. Solid red might mean the motherboard is **** and needs to be replaced. You can try a hard reset and see if that works, but I would plan on replacing the motherboard.