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Unread 05/15/2017, 04:23 PM   #451
Przemek_PacSun
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Quote:
Originally Posted by HippieSmell View Post
Had anyone else updated the firmware? What's the process? The program I was sent seems to be for Mac.
There is a version for Windows and Mac - contact with service@pacific-sun.eu for proper one for your OS.
Thanks!

Regards

Przemek


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Unread 05/15/2017, 04:26 PM   #452
HippieSmell
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Why isn't my optical sensor activating? The co2 is halfway down the bioball chamber, but I keep getting errors.


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Unread 05/15/2017, 08:06 PM   #453
HippieSmell
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Does anyone else have a hard time getting into the settings menu? I was able to do it once, and now I can't click it at all.


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Unread 05/15/2017, 08:16 PM   #454
mrtint
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Quote:
Originally Posted by HippieSmell View Post
Does anyone else have a hard time getting into the settings menu? I was able to do it once, and now I can't click it at all.


Yes. It is glitchie. I just keep trying. Sometimes I pull power and restart and I can get it. Sometimes have issues changing settings too


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Unread 05/16/2017, 02:08 AM   #455
Przemek_PacSun
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Quote:
Originally Posted by HippieSmell View Post
Does anyone else have a hard time getting into the settings menu? I was able to do it once, and now I can't click it at all.
Maybe there is a water drop or any dirt on screen?


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Unread 05/16/2017, 08:06 AM   #456
HippieSmell
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Quote:
Originally Posted by Przemek_PacSun View Post
Maybe there is a water drop or any dirt on screen?
Nope. Nice and clean.

My bigger issue is that I can't get the optical sensor to trigger.


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Current Tank Info: 78"x36"x27" acrylic, 6 Orphek Atlantik V3+ Compacts, MRC Orca Pro II w/washdown, CalcFeeder Pro AC3, Emperor Aquatics 80w UV, 80/20 aluminum stand, Vortech MP60's, Theiling Rollermat, GHL Profilux 3.1T EX, Kessil H380
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Unread 05/16/2017, 10:45 AM   #457
Przemek_PacSun
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Hi,
You have newest firmware uploaded? There is improved touchscreen control and reaction is much faster.
Please contact with service - they will check it for you and explain how you can test it.
Regards

Przemek


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Unread 05/16/2017, 12:34 PM   #458
HippieSmell
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Quote:
Originally Posted by Przemek_PacSun View Post
Hi,
You have newest firmware uploaded? There is improved touchscreen control and reaction is much faster.
Please contact with service - they will check it for you and explain how you can test it.
Regards

Przemek
I was sent Mac installer software and haven't received a response back from support for a Windows installer.

Any ideas on the non responsive optical sensor?


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Current Tank Info: 78"x36"x27" acrylic, 6 Orphek Atlantik V3+ Compacts, MRC Orca Pro II w/washdown, CalcFeeder Pro AC3, Emperor Aquatics 80w UV, 80/20 aluminum stand, Vortech MP60's, Theiling Rollermat, GHL Profilux 3.1T EX, Kessil H380
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Unread 05/16/2017, 04:16 PM   #459
Przemek_PacSun
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When you sent mail to service? They reply in the same working day.
About sensor - I'm sorry - I don't have idea, never heard about similar issue. If it's not physically damaged (like broken cable/plug) and properly inserted into port - it have to work.
They will tell you how to test it - like unscrew from reactor and do test on water/air.
Regards

Przemek


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Unread 05/16/2017, 07:22 PM   #460
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Water is constantly running out from output tube causing mixing chamber to drain. Any idea how to fix this? ( not yet update firmware still waiting for customer service)


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Unread 05/16/2017, 08:16 PM   #461
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Quote:
Originally Posted by Przemek_PacSun View Post
When you sent mail to service? They reply in the same working day.
About sensor - I'm sorry - I don't have idea, never heard about similar issue. If it's not physically damaged (like broken cable/plug) and properly inserted into port - it have to work.
They will tell you how to test it - like unscrew from reactor and do test on water/air.
Regards

Przemek
My email was rejected because the pacsun service mailbox is full......


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Current Tank Info: 78"x36"x27" acrylic, 6 Orphek Atlantik V3+ Compacts, MRC Orca Pro II w/washdown, CalcFeeder Pro AC3, Emperor Aquatics 80w UV, 80/20 aluminum stand, Vortech MP60's, Theiling Rollermat, GHL Profilux 3.1T EX, Kessil H380
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Unread 05/16/2017, 08:27 PM   #462
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Quote:
Originally Posted by lionfish300 View Post
Water is constantly running out from output tube causing mixing chamber to drain. Any idea how to fix this? ( not yet update firmware still waiting for customer service)


How would you know? Both input and output lines have to be under water before start up. If I recall when I first started reactor..... I forgot and the mixing chamber completely filled with air


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Unread 05/16/2017, 10:11 PM   #463
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Quote:
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How would you know? Both input and output lines have to be under water before start up. If I recall when I first started reactor..... I forgot and the mixing chamber completely filled with air


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My mixing chamber water is going down so I pick up the tube and check. Before it only come out when input tube is pulling in water


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Unread 05/17/2017, 02:12 PM   #464
Przemek_PacSun
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@Hippie
We are changing mail providers and that strange error were reported by some Customers.
Please send mail again.

Yes, both line(line in/line out) have to be under water, in other way reactor will fill up with atmospheric air and it will affect his work.
If tubing coming in to Calcfeeder controller is under water - and pump is not working - water can't flow out from reactor(it's like closed system). It can happen only when're there is a air leak on reactor(not properly tightened top covers).
Of course - I'm talking about situation when solenoid with CO2 is closed(in other way - opened solenoid will push gas into reactor chamber and it will remove water from reactor - because capacity of reactor is limited)


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Unread 05/17/2017, 02:45 PM   #465
mrtint
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Quote:
Originally Posted by lionfish300 View Post
My mixing chamber water is going down so I pick up the tube and check. Before it only come out when input tube is pulling in water


Like Przemek said...... it's a closed system so if the system is sealed properly there is no way for water to come out unless water is being pushed in. My guess is...... If you filled the chamber the way I suggested..... then you probably didn't push the hose all the way back in on the CO2 side or line out side. Try pushing lines all the way and make sure they seated.


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Unread 05/17/2017, 06:22 PM   #466
lionfish300
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Quote:
Originally Posted by Przemek_PacSun View Post
Yes, both line(line in/line out) have to be under water, in other way reactor will fill up with atmospheric air and it will affect his work.
If tubing coming in to Calcfeeder controller is under water - and pump is not working - water can't flow out from reactor(it's like closed system). It can happen only when're there is a air leak on reactor(not properly tightened top covers).
Of course - I'm talking about situation when solenoid with CO2 is closed(in other way - opened solenoid will push gas into reactor chamber and it will remove water from reactor - because capacity of reactor is limited)
Both tubes are underwater. I am not talking about tube that is coming in but the one that is coming out from the top of the reactor to my sump. Before it only come out every so often now it a stream of water non stop and this cause my mixing chamber goes empty


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Unread 05/17/2017, 06:43 PM   #467
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So, I got mine working, finally. The optical sensor wouldn't work if the jack was pushed all the way in. I pulled it out a tiny bit until I heard a click, then it was recognized.


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Current Tank Info: 78"x36"x27" acrylic, 6 Orphek Atlantik V3+ Compacts, MRC Orca Pro II w/washdown, CalcFeeder Pro AC3, Emperor Aquatics 80w UV, 80/20 aluminum stand, Vortech MP60's, Theiling Rollermat, GHL Profilux 3.1T EX, Kessil H380
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Unread 05/18/2017, 02:06 AM   #468
Przemek_PacSun
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Yes, it's important to check that sensor is properly inserted into mini jack port. In other way, it will not communicate with controller and setting up will not be possible.


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Unread 05/18/2017, 07:08 AM   #469
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Has anyone had any problems with the Aqua bee pump freezing up on them? mine tends to freeze up if i have flow set ( from knob between gas mixing chamber and media chamber) to low. i have to set flow from aqua bee pump low in order to keep ph below 6.5. if i set it higher flow though media chamber then my ph gets to 6.7 -6.9.


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Unread 05/18/2017, 09:17 AM   #470
Przemek_PacSun
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Hi Rob,
I think that you are wrong. If there is higher flow set thru Aquabee - than stronger water current is in mixing chamber = gas is dissolving better and pH in reactor is lower.
Maybe due fact that with stronger current CO2 is dissolving faster you are experiencing higher pH in first hours/day but generally stronger flow make more gas dissolved.
If pump will be adjusted too much - it will stop due overheat protection.

Regards
Przemek


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Unread 05/18/2017, 09:05 PM   #471
HippieSmell
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Does anyone else have their screen turn completely gray if they touch the optical sensor jack?


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Current Tank Info: 78"x36"x27" acrylic, 6 Orphek Atlantik V3+ Compacts, MRC Orca Pro II w/washdown, CalcFeeder Pro AC3, Emperor Aquatics 80w UV, 80/20 aluminum stand, Vortech MP60's, Theiling Rollermat, GHL Profilux 3.1T EX, Kessil H380
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Unread 05/19/2017, 01:37 AM   #472
Przemek_PacSun
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It can happen when you remove plugs when unit is powered on(thats why any plugs shouldn't be removed when controller is working)
Be sure that plug is putted properly (to the end) - it shouldn't happened when it's inside.


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Unread 05/19/2017, 06:10 AM   #473
robbous
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Quote:
Originally Posted by Przemek_PacSun View Post
Hi Rob,
I think that you are wrong. If there is higher flow set thru Aquabee - than stronger water current is in mixing chamber = gas is dissolving better and pH in reactor is lower.
Maybe due fact that with stronger current CO2 is dissolving faster you are experiencing higher pH in first hours/day but generally stronger flow make more gas dissolved.
If pump will be adjusted too much - it will stop due overheat protection.

Regards
Przemek

It's possible you're right I'm doing tests


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Last edited by robbous; 05/19/2017 at 07:01 AM.
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Unread 05/19/2017, 08:40 AM   #474
HippieSmell
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Quote:
Originally Posted by Przemek_PacSun View Post
It can happen when you remove plugs when unit is powered on(thats why any plugs shouldn't be removed when controller is working)
Be sure that plug is putted properly (to the end) - it shouldn't happened when it's inside.
It's a little more sensitive than that, unfortunately. Lightly bumping the jack will do it. It's not a huge issue, as the unit still operates normally if the screen is gray, but it's something to be addressed for version 2.

Also, I got the new firmware installed. It is much improved. What do the options in the settings menu do?


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Time flies like an arrow. Fruit flies like bananas.

Current Tank Info: 78"x36"x27" acrylic, 6 Orphek Atlantik V3+ Compacts, MRC Orca Pro II w/washdown, CalcFeeder Pro AC3, Emperor Aquatics 80w UV, 80/20 aluminum stand, Vortech MP60's, Theiling Rollermat, GHL Profilux 3.1T EX, Kessil H380
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Unread 05/19/2017, 11:55 PM   #475
robbous
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Quote:
Originally Posted by Przemek_PacSun View Post
Hi Rob,
I think that you are wrong. If there is higher flow set thru Aquabee - than stronger water current is in mixing chamber = gas is dissolving better and pH in reactor is lower.
Maybe due fact that with stronger current CO2 is dissolving faster you are experiencing higher pH in first hours/day but generally stronger flow make more gas dissolved.
If pump will be adjusted too much - it will stop due overheat protection.

Regards
Przemek
You are correct with faster flow, ph is holding up well but it seems water in mixing chamber drains faster with the stronger flow is it just a matter of tweaking the flow just right to prevent water from draining to fast from mixing chamber? What would be really nice is if this reactor had a DC pump where flow could be adjusted from controller instead of ball valve like it is. My Reef octopus skimmer as a DC pump where it's adjustable from a control box and I love it


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