How to clean a Tunze pump and what to do about a driver alarm. - Page 3

RedEyeReef · 10/31/2007, 04:14 PM

Quote:

Originally posted by rvitko
I would send it in to me for service.

Tunze USA
305 Victor St
Austin TX 78753

Just include a note with your contact and return info.

Both 6200 left today with contact info and description.

Thanks.

Scissorhand · 11/13/2007, 08:23 PM

My Tunze 6000's driver alarm sounded off yesterday after 9+ months of use.

I took the whole impeller out and soaked in vinegar, cleaned it, re-assembled it and it worked again.

Thank you for the clear instruction.

I'm just glad it was just jammed and wasn't broken due to electronic failure.

Sir-Delta · 11/14/2007, 08:27 AM

Hi Roger

I got a 6100 that is not working anymore, i have cleaned it carefully and its still not working.

The pump is not operating and the driver says a constant beep tone.

I have checked the manual very carefully and checked it all.

As there is 2 years guarantee on this unit my question is now
How we solve this.

Can i send it to Tunze Germany for a repair?

Please confirm ASAP, thanks.

Best rgds.
Benny Pedersen
Denmark

rvitko · 11/14/2007, 10:01 AM

Yes, you would just need to send it to Tunze for repair.

Tunze Aquarientechnik GmbH
Seeshaupter Strasse 68
Penzberg D-82377

Sir-Delta · 11/14/2007, 02:30 PM

Hi Roger

Alright I will try that, thanks

-Benny

chercm · 12/30/2007, 11:50 PM

Quote:

Originally posted by Sir-Delta
Hi Roger

I got a 6100 that is not working anymore, i have cleaned it carefully and its still not working.

The pump is not operating and the driver says a constant beep tone.

I have checked the manual very carefully and checked it all.

As there is 2 years guarantee on this unit my question is now
How we solve this.

Can i send it to Tunze Germany for a repair?

Please confirm ASAP, thanks.

Best rgds.
Benny Pedersen
Denmark

same thing happened to my 6000 and Tunze Germany have already taken 6 month and yet have not repaired my Tunze.

radone · 01/04/2008, 04:44 PM

Roger,
How do I get the two pieces in pic 5 & 6 out on the first page.
I apparently didn't take them completely apart. Where is that o-ring? I never seen that on mine.
I believe this is the new style 6000's BTW

Do you still have any of the transformers to make the 6000's into 6100's?

rvitko · 01/04/2008, 05:43 PM

I am out of the transformers but we are just waiting to get more in, they are still available, Reef Exotics, Aquarium Specialty or Premium Aquatics may have them.

Removing those parts is shown in the manual, the oring is underneath the upper bearing. The manual suggests using a large screw but I prefer to use a pick, both Lowes and Sears sell a set of 4 picks for about $10 and the one with the j shaped end like a dental pick works very well for pulling this part out of the pump.

radone · 01/06/2008, 09:30 AM

Thanks Roger,
I'll have to hunt around for the manual, thanks for the tip on the picks

fish_who? · 02/08/2008, 11:05 PM

I have a wavebox that stopped working today. The lights on the controller kept flashing as if it were working, but the pump was not. I took the pump apart as you described and soaked it in vinegar and the pump works great now, but the controller does not seem to be working.
If I plug in the control module (either master or slave) it shuts the pump off, but the controller keeps flashing as if it were working. I think it may be a problem with the control module a week ago the light sensor stopped working too. Any tips on what I can do?

rvitko · 02/11/2008, 10:28 AM

You might try opening the controller, the manual shows how. This sort of problem sounds like water damage, usually this would result from water entering the controller at the foodtimer button and shorting it out. It could also be that the foodtimer button is just stuck.

fish_who? · 02/11/2008, 11:56 AM

No water has touched the controller, it is quite a ways away from my tank. I did open the controller and did not see anything that looked obvious.

rvitko · 02/11/2008, 12:03 PM

When it is running, is the pump on light on or off? Do you have a 6260.10 or 6261 motor?

fish_who? · 02/11/2008, 02:50 PM

I have the 6261 motor. The motor will not run if I connect the controller. If I have the power connected to the block that runs to the pump, the pump will run, once I connect the controller to the block the pump stops, but the pump on light is lit and the red and green lights alternate. If I press the food timer button, the pump on light goes off and only the green light is lit.

rvitko · 02/11/2008, 03:09 PM

It does not work with either the slave or master? Can you check the wiring? Inside the controller each cable has three wires soldered to the board, one possibility is the return signal is not reaching the pump, i.e a wire is broken. Make sure the jumper is set to syncron and try the slave cable.

fish_who? · 02/11/2008, 03:55 PM

I tried both master and slave and neither work. I took the box apart again and did not see a loose wire. I can send pictures if you want. The jumper is set to syncron, I also tired all 3 positions of the jumper. If you would like me to call you, pm me your # and we can troubleshoot over the phone.

rvitko · 02/11/2008, 04:36 PM

I don't think there is anything left to trouble shoot. I think the best solution is to send in the pump and controller. We will have to find which one is bad and replace it.

fish_who? · 02/11/2008, 04:55 PM

sounds good, I will ship it to
Tunze USA
305 Victor St
Austin TX 78753

Do I need an RMA #?

rvitko · 02/11/2008, 05:09 PM

No RMA needed, the address is correct, just please include a note in the box with a return address.

birdman204 · 02/29/2008, 12:14 PM

Roger,
I ordered recently four new propellers, as three of my old ones ( The screw housing that holds the prop on ) have broken. I installed one on a previously working pump, but one of them is not working after installing the new collar, bushing and single piece impeller.
My issue seems to be the same as redeyereef's. Am I correct in assuming I should send you the two non working pumps in order to get them working again?
Thanks for your help.
~Bird~

birdman204 · 02/29/2008, 12:51 PM

It would probably help if I plugged the transformers back in XD
( Unplugged to stop the beeping )

Wow... I feel... Silly?
Thanks for the parts anyhow

rvitko · 02/29/2008, 01:49 PM

So everything is working now?

birdman204 · 02/29/2008, 05:59 PM

3 of 4 are working.

I fixed one.... then I saw this....

http://www.reefcentral.com/forums/sh...readid=1333441

Now I feel I have more pressing issues besides flow :P
I will fix the other before I leave work today, and if there is a problem I will let you know.

~Bird~

JMaxwell · 03/03/2008, 11:32 PM

Roger,

I've got a 6101 (a pair actually) and I think the motor is dead. Its about 9 months old, and I just cleaned the whole thing. All four parts of the impeller (impeller, bushing, o-ring and the other thing that is a pain to get out w/o needlenose pliers.) look free of calcium as does the hole that the impeller goes into. I usualy run it on a 7095, but I've been testing it in a bucket of water and just pluging it into the wall sans controller. The pump does nothing, no sound or anything. The little fuse looking thing that is set to 24V at the top glows red. Is that correct? I don't know that I ever heard any "alarm" where would I see that? Anyway should I send it in? I'm pretty sure I can not find my receipt.

Thank You,

Jason

rvitko · 03/04/2008, 09:59 AM

The 6101 has no alarm. It just stops if something is wrong. Send it in, I don't need a receipt, I can go by the manufacture date and the 6101 has only been available for 9 months.

Tunze USA
305 Victor St
Austin TX 78753

11/14/2007, 08:27 AM	#53
Sir-Delta Registered Member Join Date: Apr 2006 Location: Denmark Posts: 4	Tunze 6100 Problem. Hi Roger I got a 6100 that is not working anymore, i have cleaned it carefully and its still not working. The pump is not operating and the driver says a constant beep tone. I have checked the manual very carefully and checked it all. As there is 2 years guarantee on this unit my question is now How we solve this. Can i send it to Tunze Germany for a repair? Please confirm ASAP, thanks. Best rgds. Benny Pedersen Denmark

11/14/2007, 10:01 AM	#54
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	Yes, you would just need to send it to Tunze for repair. Tunze Aquarientechnik GmbH Seeshaupter Strasse 68 Penzberg D-82377 __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

01/04/2008, 04:44 PM	#57
radone Registered Member Join Date: Sep 2004 Location: Ohio Posts: 1,167	Roger, How do I get the two pieces in pic 5 & 6 out on the first page. I apparently didn't take them completely apart. Where is that o-ring? I never seen that on mine. I believe this is the new style 6000's BTW Do you still have any of the transformers to make the 6000's into 6100's? __________________ Romeo Current Tank Info: Pennisula Style 210G mixed reef, Primary lighting 250w MH 10k's, 160w VHO actinic supplement, custom 75G sump,

01/04/2008, 05:43 PM	#58
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	I am out of the transformers but we are just waiting to get more in, they are still available, Reef Exotics, Aquarium Specialty or Premium Aquatics may have them. Removing those parts is shown in the manual, the oring is underneath the upper bearing. The manual suggests using a large screw but I prefer to use a pick, both Lowes and Sears sell a set of 4 picks for about $10 and the one with the j shaped end like a dental pick works very well for pulling this part out of the pump. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

01/06/2008, 09:30 AM	#59
radone Registered Member Join Date: Sep 2004 Location: Ohio Posts: 1,167	Thanks Roger, I'll have to hunt around for the manual, thanks for the tip on the picks __________________ Romeo Current Tank Info: Pennisula Style 210G mixed reef, Primary lighting 250w MH 10k's, 160w VHO actinic supplement, custom 75G sump,

11/13/2007, 08:23 PM	#52
Scissorhand Registered Member Join Date: Jun 2005 Location: Pho 54, SoCal Posts: 3,066	My Tunze 6000's driver alarm sounded off yesterday after 9+ months of use. I took the whole impeller out and soaked in vinegar, cleaned it, re-assembled it and it worked again. Thank you for the clear instruction. I'm just glad it was just jammed and wasn't broken due to electronic failure.

11/14/2007, 02:30 PM	#55
Sir-Delta Registered Member Join Date: Apr 2006 Location: Denmark Posts: 4	Hi Roger Alright I will try that, thanks -Benny

02/08/2008, 11:05 PM	#60
fish_who? Registered Member Join Date: Dec 2000 Location: Anaheim, CA Posts: 766	I have a wavebox that stopped working today. The lights on the controller kept flashing as if it were working, but the pump was not. I took the pump apart as you described and soaked it in vinegar and the pump works great now, but the controller does not seem to be working. If I plug in the control module (either master or slave) it shuts the pump off, but the controller keeps flashing as if it were working. I think it may be a problem with the control module a week ago the light sensor stopped working too. Any tips on what I can do?

02/11/2008, 10:28 AM	#61
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	You might try opening the controller, the manual shows how. This sort of problem sounds like water damage, usually this would result from water entering the controller at the foodtimer button and shorting it out. It could also be that the foodtimer button is just stuck. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

02/11/2008, 11:56 AM	#62
fish_who? Registered Member Join Date: Dec 2000 Location: Anaheim, CA Posts: 766	No water has touched the controller, it is quite a ways away from my tank. I did open the controller and did not see anything that looked obvious.

02/11/2008, 12:03 PM	#63
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	When it is running, is the pump on light on or off? Do you have a 6260.10 or 6261 motor? __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

02/11/2008, 02:50 PM	#64
fish_who? Registered Member Join Date: Dec 2000 Location: Anaheim, CA Posts: 766	I have the 6261 motor. The motor will not run if I connect the controller. If I have the power connected to the block that runs to the pump, the pump will run, once I connect the controller to the block the pump stops, but the pump on light is lit and the red and green lights alternate. If I press the food timer button, the pump on light goes off and only the green light is lit.

02/11/2008, 03:09 PM	#65
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	It does not work with either the slave or master? Can you check the wiring? Inside the controller each cable has three wires soldered to the board, one possibility is the return signal is not reaching the pump, i.e a wire is broken. Make sure the jumper is set to syncron and try the slave cable. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

02/11/2008, 03:55 PM	#66
fish_who? Registered Member Join Date: Dec 2000 Location: Anaheim, CA Posts: 766	I tried both master and slave and neither work. I took the box apart again and did not see a loose wire. I can send pictures if you want. The jumper is set to syncron, I also tired all 3 positions of the jumper. If you would like me to call you, pm me your # and we can troubleshoot over the phone.

02/11/2008, 04:36 PM	#67
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	I don't think there is anything left to trouble shoot. I think the best solution is to send in the pump and controller. We will have to find which one is bad and replace it. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

02/11/2008, 04:55 PM	#68
fish_who? Registered Member Join Date: Dec 2000 Location: Anaheim, CA Posts: 766	sounds good, I will ship it to Tunze USA 305 Victor St Austin TX 78753 Do I need an RMA #?

02/11/2008, 05:09 PM	#69
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	No RMA needed, the address is correct, just please include a note in the box with a return address. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

02/29/2008, 12:14 PM	#70
birdman204 Registered Member Join Date: Sep 2003 Location: Owe Sea , CA Posts: 1,084	Roger, I ordered recently four new propellers, as three of my old ones ( The screw housing that holds the prop on ) have broken. I installed one on a previously working pump, but one of them is not working after installing the new collar, bushing and single piece impeller. My issue seems to be the same as redeyereef's. Am I correct in assuming I should send you the two non working pumps in order to get them working again? Thanks for your help. ~Bird~

02/29/2008, 12:51 PM	#71
birdman204 Registered Member Join Date: Sep 2003 Location: Owe Sea , CA Posts: 1,084	It would probably help if I plugged the transformers back in XD ( Unplugged to stop the beeping ) Wow... I feel... Silly? Thanks for the parts anyhow

02/29/2008, 01:49 PM	#72
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	So everything is working now? __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

02/29/2008, 05:59 PM	#73
birdman204 Registered Member Join Date: Sep 2003 Location: Owe Sea , CA Posts: 1,084	3 of 4 are working. I fixed one.... then I saw this.... http://www.reefcentral.com/forums/sh...readid=1333441 Now I feel I have more pressing issues besides flow :P I will fix the other before I leave work today, and if there is a problem I will let you know. ~Bird~

03/03/2008, 11:32 PM	#74
JMaxwell Most Interesting Join Date: Apr 2007 Location: Long Beach Posts: 271	Roger, I've got a 6101 (a pair actually) and I think the motor is dead. Its about 9 months old, and I just cleaned the whole thing. All four parts of the impeller (impeller, bushing, o-ring and the other thing that is a pain to get out w/o needlenose pliers.) look free of calcium as does the hole that the impeller goes into. I usualy run it on a 7095, but I've been testing it in a bucket of water and just pluging it into the wall sans controller. The pump does nothing, no sound or anything. The little fuse looking thing that is set to 24V at the top glows red. Is that correct? I don't know that I ever heard any "alarm" where would I see that? Anyway should I send it in? I'm pretty sure I can not find my receipt. Thank You, Jason __________________ His reef is visible from space. JSM Current Tank Info: 225g custom display mixed reef, 100g sump/refugium

03/04/2008, 09:59 AM	#75
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	The 6101 has no alarm. It just stops if something is wrong. Send it in, I don't need a receipt, I can go by the manufacture date and the 6101 has only been available for 9 months. Tunze USA 305 Victor St Austin TX 78753 __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish