stay far away from Octopus skimmers! - Page 2

James77 · 08/06/2011, 04:46 PM

Quote:

Originally Posted by johnny313

you would THINK that if the pump has a restarting issue that they would FIX IT!!!!!!!!!

ALL Sicces, no matter the manufacturer, have had restart issues in the past. Some still do, others have been trying to perfect them. Go look at any new skimmer that still uses Sicce, and restarts are almost always mentioned.

Your problem may have nothing to do with it....who knows? Pumps do crap out. Your posts are also extremely vague, why don't you try describing the problem in more detail. What you have and have not tried.

Replace the pump with a water blaster, which has a 3 year warranty. Try contacting them again, see what they suggest. Explain that the parts you replaced only made the pump work for a few months. They are a great company as far as service and keeping customers (when possible) happy.

nikon187 · 08/06/2011, 05:49 PM

Replace the pump completly, not just parts. As said above go with a bubble blaster and be trouble free. Way quieter as well

Neogenocide · 08/06/2011, 05:56 PM

LOL.....some people on here just love to complain. NO product on the market is 100% perfect. There will ALWAYS be issues no matter what you do. If I got a customer service call with that attitude you have, I would most likely give you the bare minimum service just like you have gotten. I tell you what, since your so unhappy with it, I'll buy your junk off of you. $25 shipped. Sound good?

ghellin · 08/06/2011, 08:14 PM

Love my new NWB 110

johnny313 · 08/06/2011, 08:26 PM

Quote:

Originally Posted by Maivortex

Thousands of octos work perfectly and some fool has a problem. Sounds like user error to me...........

Im a fool? you know me? user error.... its a F'n pump idiot

captnslapy · 08/06/2011, 09:04 PM

Everyone has a problem with some product no matter how many people have great success with it. I know it gets frustrating but the name calling is only going to get this thread closed. Like one of the above mentioned, if you called with this attitude, it's no surprise you're still having problems. I'd call back and be civil. You might just be surprised on how far it will get you. Good luck.

dlterry85 · 08/06/2011, 09:19 PM

i have a nwb 150 and i have no complaints. they are a great company with great service. i hope they read this and give you no help. thousands of people have their skimmers and have no complaints. they make one of the best skimmers for the money they cost. jm2c

johnny313 · 08/06/2011, 11:00 PM

I ordered a much better skimmer online. it was 800.00 but no bad reviews

Maivortex · 08/07/2011, 12:03 AM

Johnboy, good luck with your $800 skimmer, remember the pump needs to be plugged in .

pmrossetti · 08/07/2011, 12:06 AM

Quote:

Originally Posted by johnny313

I ordered a much better skimmer online. it was 800.00 but no bad reviews

What did you get?

picasso · 08/07/2011, 12:27 AM

Good luck with the new skimmer.

I love my Reef Octopus. I had a problem with the pump starting up the other day with power flickering in storms all afternoon. I called them up and they walked me through troubleshooting and cleaning the impeller while I had it out. Blowing air through the venturi line was mentioned, but after the impeller shaft was cleaned it started right up & the guy I spoke to was very helpful & friendly. My next skimmer will likely be a Reef Octopus as well. So far, I have nothing but praise for them & their product.

johnny313 · 08/07/2011, 08:23 AM

Deltec

Jaris · 08/07/2011, 08:34 AM

Quote:

Originally Posted by johnny313

its a F'n pump idiot

...and you still can't get it to work...?

Sent from my GT-I9000 using Tapatalk

wildman926 · 08/07/2011, 08:39 AM

Quote:

Originally Posted by johnny313

I ordered a much better skimmer online. it was 800.00 but no bad reviews

Quote:

Originally Posted by johnny313

Deltec

Can't wait to see that thread...

johnny313 · 08/07/2011, 08:49 AM

Quote:

Originally Posted by Jaris

...and you still can't get it to work...?

Sent from my GT-I9000 using Tapatalk

because its CRAP!!!

Flippers4pups · 08/07/2011, 08:57 AM

Sounds like a troll to me. Running for two years strait with no complaints. Best bang for the buck IMHO.

qfrisco · 08/09/2011, 03:59 PM

You made the best decision in trying another skimmer. Although many people have had great success with the Octos (me included), obviously yours isn't working very well. Good luck with the Deltec! That's a good skimmer, too!

allsps40 · 08/09/2011, 04:02 PM

I ran a NW110 for 3 years with no issues. It did not like to restart after I did the mess mod, only complaint.

jim.l · 08/09/2011, 06:23 PM

If you purchased a new model with the bubble blaster pump, it has a 3 year warranty. Call coralvue.

08/06/2011, 05:49 PM	#27
nikon187 Registered Member Join Date: Jul 2008 Location: Edmonton Alberta Posts: 4,717	Replace the pump completly, not just parts. As said above go with a bubble blaster and be trouble free. Way quieter as well __________________ ----------------- Current Tanks: New 210 custom 84 x 24 x 24, 60g sump, SWC 250 extreme with bubble blaster 5000, 2 vortech mp40, 2 vortech mp10, 12 T5, Water blaster 5000, warner marine bio pellets, 60g clownfish cube, red carpet anemone with a 25g sump,SRO octopus 1000sss, 250w radium, lumenarc large.

08/06/2011, 05:56 PM	#28
Neogenocide Registered Member Join Date: Oct 2009 Location: Findlay, OH Posts: 851	LOL.....some people on here just love to complain. NO product on the market is 100% perfect. There will ALWAYS be issues no matter what you do. If I got a customer service call with that attitude you have, I would most likely give you the bare minimum service just like you have gotten. I tell you what, since your so unhappy with it, I'll buy your junk off of you. $25 shipped. Sound good? __________________ NorthWest Ohio Reef Association

08/06/2011, 08:14 PM	#29
ghellin Registered Member Join Date: Jul 2010 Location: Edmond Posts: 1,844	Love my new NWB 110 __________________ 180. SRO 3000INT w/ANC. Fluval SP4. Gyre. DIY LED's/T5s. Apex. Bluefish. Clams. Tangs. SPS.

08/07/2011, 08:57 AM	#41
Flippers4pups Home made abyss Join Date: Aug 2010 Location: Lake Saint Louis, MO Posts: 2,047	Sounds like a troll to me. Running for two years strait with no complaints. Best bang for the buck IMHO. __________________ Don Reefing since 1993 Current Tank info: 125 gallon DT , 125 gallon basement sump. Rw 15 & Rw 8. Panworld 150ps return. Reef Octopus 150 skimmer, 3 165w mars aqua led.

08/09/2011, 04:02 PM	#43
allsps40 Registered Member Join Date: Aug 2010 Location: Arizona Posts: 4,627	I ran a NW110 for 3 years with no issues. It did not like to restart after I did the mess mod, only complaint. __________________ __________ Current Tank Info: Past reef tanks: 20H softy, 29G mixed reef, 55G mixed reef, 40B sps dominant mixed reef and 75G sps dominant mixed reef. No tank currently

08/06/2011, 09:04 PM	#31
captnslapy Registered Member Join Date: Mar 2010 Location: Vermilion, Ohio Posts: 427	Everyone has a problem with some product no matter how many people have great success with it. I know it gets frustrating but the name calling is only going to get this thread closed. Like one of the above mentioned, if you called with this attitude, it's no surprise you're still having problems. I'd call back and be civil. You might just be surprised on how far it will get you. Good luck.

08/06/2011, 09:19 PM	#32
dlterry85 Registered Member Join Date: Feb 2011 Location: virginia Posts: 270	i have a nwb 150 and i have no complaints. they are a great company with great service. i hope they read this and give you no help. thousands of people have their skimmers and have no complaints. they make one of the best skimmers for the money they cost. jm2c

08/06/2011, 11:00 PM	#33
johnny313 Registered Member Join Date: Nov 2008 Location: New Jersey Posts: 649	I ordered a much better skimmer online. it was 800.00 but no bad reviews

08/07/2011, 12:03 AM	#34
Maivortex Registered Member Join Date: Jan 2009 Location: PARADISE, us Posts: 666 Blog Entries: 1	Johnboy, good luck with your $800 skimmer, remember the pump needs to be plugged in .

08/07/2011, 12:27 AM	#36
picasso Registered Member Join Date: Jun 2001 Location: Medford, NJ Posts: 107	Good luck with the new skimmer. I love my Reef Octopus. I had a problem with the pump starting up the other day with power flickering in storms all afternoon. I called them up and they walked me through troubleshooting and cleaning the impeller while I had it out. Blowing air through the venturi line was mentioned, but after the impeller shaft was cleaned it started right up & the guy I spoke to was very helpful & friendly. My next skimmer will likely be a Reef Octopus as well. So far, I have nothing but praise for them & their product.

08/07/2011, 08:23 AM	#37
johnny313 Registered Member Join Date: Nov 2008 Location: New Jersey Posts: 649	Deltec

08/09/2011, 03:59 PM	#42
qfrisco Registered Member Join Date: Dec 2007 Location: Dallas, TX Area Posts: 1,389	You made the best decision in trying another skimmer. Although many people have had great success with the Octos (me included), obviously yours isn't working very well. Good luck with the Deltec! That's a good skimmer, too!

08/09/2011, 06:23 PM	#44
jim.l Registered Member Join Date: Mar 2003 Location: SE. Florida Posts: 608	If you purchased a new model with the bubble blaster pump, it has a 3 year warranty. Call coralvue. __________________ Jim Current Tank Info: 150 reef, soft, hard, SPS

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