Rlss r6-i - Page 2

matty0206 · 08/03/2013, 09:49 PM

They haven't been out for years. Mine is almost six months and running strong and quiet since day one.
Let's say that 10 people chime in here to say they hate this skimmer and/or it broke, there are 1000 others that own one and have no issue at all, there is a reason they sold out of them. You only hear about the bad stuff with any company and people always want to act like every company out there doesn't have a few duds here and there. Buy from a reputable company and you won't have an issue.

raynist · 08/03/2013, 09:50 PM

Quote:

Originally Posted by scuzy

I didn't say I only like like running for a month but I am sure there might be a lot more with no issues than with issues. Just saying.

This is always the case, most only post about a product when there is a problem so the numbers seem skewed.

Edit: matty beat me to the punch and said it better.

Saltwatercoral2 · 08/03/2013, 11:42 PM

Of course, once I get it back and to operational, Ill be happy for the time being... I only ran it for a day, but the day it was running it was already started to pull some stuff out of the water, and it was dead silent.. I also liked how small of a footprint it has, freeing up some much needed room in my sump!

Just frustrated that it broke down that soon.. THe controller just blinks where the preset speed bars are. I called premiumaquatics, and Jeremy was supposed to call me back but never did.. If I don't hear from him by afternoon Monday Ill give him a shout. Hopefully he can get me fixed up and I dont have to deal with RLSS customer service.

scuzy · 08/04/2013, 12:29 AM

I wonder if we can just buy replacement controllers?

Saltwatercoral2 · 08/10/2013, 10:53 PM

Alright, I got my skimmer back up and rolling.. It turns out, the pump and the controller were both fine.. It was the power supply taht was bad.. Premiumaquatics sent me a new controller, and I tried it and that didnt fix it. So I got the idea to try out my Vortech mp40 powersupply on it, and tat fixed it.. So they sent me a new one and got it fixed up.

scuzy · 08/11/2013, 02:08 PM

My Diablo dc 10500 power supply also burned out. I had to get a new one.

Saltwatercoral2 · 08/19/2013, 12:19 AM

So since I've had this up and running. It has out preformed my Vertex Omega 150 I had. I am highly impressed with the skimmer. Pulling nice dark skimmate.

The Grizz · 09/15/2013, 08:29 PM

Quote:

Originally Posted by Mattiejay6

Their customer service is a lot better now.. Our local club has had 2 members recent,y with up pump issues and had a new pump at their door within 2 days for free .. I thi k their customer service is a lot better now.

REALLY!!!! They dont have any customer service AT ALL!! I have 2 Waveline DC10000 pumps that the power supply crapped out in less then a yr. I have been trying to get warranty replacements for better then 3 months. RLSS does not answer there phone, return phone call messages or reply to emails.

RLSS is nothing more then a major rip off and I would never ever buy one of there products again.

matty0206 · 09/15/2013, 09:58 PM

Quote:

Originally Posted by The Grizz

REALLY!!!! They dont have any customer service AT ALL!! I have 2 Waveline DC10000 pumps that the power supply crapped out in less then a yr. I have been trying to get warranty replacements for better then 3 months. RLSS does not answer there phone, return phone call messages or reply to emails.

RLSS is nothing more then a major rip off and I would never ever buy one of there products again.

Do you own an Rlss R6i skimmer? If not how about start a new thread in the feedback forum about the company, you will probably get a better response there.

The Grizz · 09/15/2013, 10:13 PM

Quote:

Originally Posted by matty0206

Do you own an Rlss R6i skimmer? If not how about start a new thread in the feedback forum about the company, you will probably get a better response there.

Like I said I would never buy another one of there products especially a skimmer. Dont give a crap about a better response, my new 300 gal system has 7 DC pumps and now they are speedwave not waveline. I was commenting on the customer service that was being posted about.

08/03/2013, 09:49 PM	#26
matty0206 Registered Member Join Date: Jun 2006 Location: Vancouver Wa. Posts: 578	They haven't been out for years. Mine is almost six months and running strong and quiet since day one. Let's say that 10 people chime in here to say they hate this skimmer and/or it broke, there are 1000 others that own one and have no issue at all, there is a reason they sold out of them. You only hear about the bad stuff with any company and people always want to act like every company out there doesn't have a few duds here and there. Buy from a reputable company and you won't have an issue.

08/03/2013, 11:42 PM	#28
Saltwatercoral2 Registered Member Join Date: Mar 2010 Posts: 1,617	Of course, once I get it back and to operational, Ill be happy for the time being... I only ran it for a day, but the day it was running it was already started to pull some stuff out of the water, and it was dead silent.. I also liked how small of a footprint it has, freeing up some much needed room in my sump! Just frustrated that it broke down that soon.. THe controller just blinks where the preset speed bars are. I called premiumaquatics, and Jeremy was supposed to call me back but never did.. If I don't hear from him by afternoon Monday Ill give him a shout. Hopefully he can get me fixed up and I dont have to deal with RLSS customer service.

08/04/2013, 12:29 AM	#29
scuzy Registered Member Join Date: Sep 2003 Location: San Jose, CA Posts: 6,499	I wonder if we can just buy replacement controllers?

08/10/2013, 10:53 PM	#30
Saltwatercoral2 Registered Member Join Date: Mar 2010 Posts: 1,617	Alright, I got my skimmer back up and rolling.. It turns out, the pump and the controller were both fine.. It was the power supply taht was bad.. Premiumaquatics sent me a new controller, and I tried it and that didnt fix it. So I got the idea to try out my Vortech mp40 powersupply on it, and tat fixed it.. So they sent me a new one and got it fixed up.

08/11/2013, 02:08 PM	#31
scuzy Registered Member Join Date: Sep 2003 Location: San Jose, CA Posts: 6,499	My Diablo dc 10500 power supply also burned out. I had to get a new one.

08/19/2013, 12:19 AM	#32
Saltwatercoral2 Registered Member Join Date: Mar 2010 Posts: 1,617	So since I've had this up and running. It has out preformed my Vertex Omega 150 I had. I am highly impressed with the skimmer. Pulling nice dark skimmate.