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Unread 02/28/2006, 11:55 PM   #26
Jim_S
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Quote:
Originally posted by dhnguyen
Exactly! So... Why pay more for an ER?
There is a difference with some models. ER now uses what they call the SP4. ASM does NOT have this pump option. The SP4 draws in 900+LPH, and performs FAR better to any ASM I have seen. Even with the sedra 9000. It was this pump addition that was the deciding factor when I bought my CS180-RC. And we all know that it is the pump that makes a NW protein skimmer a performer.

They are also in the process of chaging impellers as well.

Jim


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Unread 02/28/2006, 11:57 PM   #27
dhnguyen
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So what's to say you can't buy the SP4 pump and put it on a cheaper yet comparably built skimmer in deisgn as an ER? Wouldn't you still come out on top? How much is this new SP4 pump?


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Unread 03/01/2006, 12:00 AM   #28
Jim_S
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Good question. I'm sure you could do that and still come out on top.

Jim


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Unread 03/01/2006, 12:32 AM   #29
dajin13
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where can I get an Reef Octopus? Looking at a G3 for my 75g but want options. ER is out of the question.


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Unread 03/01/2006, 01:52 AM   #31
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I love my Euroreef, I know I'm in the minority, and I couldn't care less. The trend on RC is toward Deltecs or ASMs, and that's fine with me -- I never did run with the herd.

There were cheaper options than the Tunzes, HQI pendant, Tek fixture, Eheim return pump, Litermeter III, and prefabricated AGA sump as well -- I just chose not to go that direction.

Buy what you need to keep the tank running well, AND what whatever makes you the happiest.

The ASMs and Euroreefs may perform quite similarly with the ASM about half the cost. I'd still buy another Euroreef, and I'm glad the ASM is there as an effective choice for those who wish to save the money.


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Unread 03/01/2006, 06:05 AM   #32
johnvu713
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i still havent made up my mind what to get...need to look into octopus skimmers before i make a decision. Life is full of decisions..sigh


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Unread 03/01/2006, 10:04 AM   #33
smleee
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Quote:
Originally posted by dhnguyen
You might want to read this before deciding on ER

http://reefcentral.com/forums/showth...hreadid=767759
Required reading for everyone........I wonder if he has gotten his part yet?

I was trying to decide between ASM and ER, but now I guess it's ASM and Deltec.

eee


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Unread 03/01/2006, 10:24 AM   #34
jda
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I could not tell any difference in the SP4 pump and a sedra pump on the same skimmer.

Where you can tell the difference is in how clean the needlewheels are and how often you clean the cup and stuff. A dirty NW will not work as well as a clean one.


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Unread 03/01/2006, 10:24 AM   #35
jda
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BTW - I super glued a broken sedra shaft and it has been running for 4-6 months.


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Unread 03/07/2006, 05:23 AM   #36
fishtk75
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Quote:
Originally posted by smleee
Required reading for everyone........I wonder if he has gotten his part yet?

I was trying to decide between ASM and ER, but now I guess it's ASM and Deltec.

eee
I had not problem like that from H2O for parts he called me Chip in 72 hrs back and got parts next week. you need to leave both a voice mails and e-mails and after 72hrs do it again they are very busy for one person.

I would go with if it is easy for you in your area as if you have a dealer for Asm and Deltec.
I would have gone with ASM but too many said of them having leaking problems with the body seals with them form other posts and Deltec too much $$ but go with is easy for for you for parts.


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Unread 03/07/2006, 07:15 AM   #37
Reefmaniac1
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Quote:
Originally posted by fishtk75
I had not problem like that from H2O for parts he called me Chip in 72 hrs back and got parts next week. you need to leave both a voice mails and e-mails and after 72hrs do it again they are very busy for one person.
My feelings here are: Why should you, as a paying customer, have to go through all that effort to get a part? If they really are that busy, versus just lazy or negligent in their responsibilities, why don't they HIRE some people. That's just another example of POOR customer service.


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Unread 03/07/2006, 11:12 AM   #38
goldeneyeretrie
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Hello,

I have a part, but I had to get it from a competitor of ER.

I have not recieved anything from ER --not the part I paid for, not the refund as promised, not the "in private" response as claimed by ER.

They will not take my calls, emails or pms. They will not even face this issue at all. I have been removed from their warranty list and they are pretending I dont exist.

Some have had good service from them. Many have had experiences like mine. Are you willing to risk it? What if they decide you dont get any service, then what? Then, you are like me, with a 500.00 ashtray.

Save yourself the trouble and buy anything but Euro Reef!


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Unread 03/10/2006, 05:27 AM   #39
fishtk75
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Everyone has good luck and bad.
As I was told by wise manIf you are having good luck with something stay with it).

I had very bad luck with RED SEA skimmers the service was ok but products made bad.

So now you have good luck with ASM or ER or someone else stay that you are going to buy then stay with them.

I was only telling like all of us here on RC what happen to us to help it is up to you.


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Unread 03/10/2006, 11:00 AM   #40
kevin25
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ASM, cant beat the price!!


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Unread 03/10/2006, 11:25 AM   #41
viggen
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I have a G3 & a ER 12-2 which I converted to a RC500. I had ZERO problems dealing with ER/H2O when I ordered the new SP4 pumps & I am EXTREMELY pleased with how I was treated & the timely manner my pumps were shipped. I hope people do not base buying a product from a handfull of people's bad experiences with a company because we do not get the entire story just 1 side of it! I feel 1 of thie big problems with bulliten boards talking about a specific product/manufacturer is that many times the negative posts are what people remember & post about & the positive posts are either never posted or just overlooked & I am not just talking about ER but any product

My complaints with my G3 has to do with the collection cup. It's a PITA to remove from the skimmer body & usually the cup lid sticks onto the cup & requires a LOT of force or some hot water then it finally comes loose. My pump is also on the noist side with a very annoying resonance. Also a $250 skimmer quickly becomes $300-350 with the gate valve mod & RC mod. The good, price... it's cheap but you get what you pay for

complaints with the ER is it's price but I purchased it used thus it wasn't as bad The good --> silent pumps, TONS of junk gets pulled out, built extremely well & the company owner is on this site

Next time around I will definantly get a ER. It's simply a better designed better thought out product

I would DEFINANTLY do the ER blem!


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Unread 03/10/2006, 11:34 AM   #42
dhnguyen
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Um.... How can the pumps from the G3 be any different than the ER? They both use Sedra pumps so what you stated doesn't make any sense. Maybe you had a bad Sedra on the ASM.


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Unread 03/10/2006, 11:59 AM   #43
trmiv
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Wow, that thread on ER is ridiculous! I've heard in the past about ER's bad customer service, but that just puts a nail in the coffin for me. I was thinking of upgrading to a bigger ER to replace my ASM G1X on my new 90 gallon, but not now.

Also, I have dealt directly with ASM in the past on some problems I had with my skimmer and they were very accommodating and helpful. They even replaced my stock venturi with a special venturi that draws in more air when the skimmer is modified to be recirculating, free of charge. That to me is above and beyond what they needed to do, and says to me they care about customer service.


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Unread 03/10/2006, 12:02 PM   #44
chuckdickson
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I love my ASM G3, I haven't seen a ER in action but i have no complaints about ASM.


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Unread 03/10/2006, 12:47 PM   #45
jda
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I like the cup WAY better on my ASM. I like the quick turn and then it is off. I hate screwing the neck on the ER.

My ERs and ASMs all use sedra pumps, so I have no idea how one could be noiser than the other unless there is something in the impellar or something.


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Unread 03/10/2006, 01:53 PM   #46
ScottyDon't
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When it comes down to performance, ASM and ER are basically the same since they use largely the same pumps (depending on the model). But the quality of build and materials is FAR better with ER. And I wouldn't judge ER's customer service based on one persons experience. There have also been many other people with positive experiences with ER's service... myself being one of them. IME ER's service is top notch.


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Unread 03/10/2006, 02:06 PM   #47
dhnguyen
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The thing is. That is not the first nor last person who has a problem with ER and their customer service.

I'm not even an ASM fan but I would still rather buy an ASM over an ER based if nothing else other than solely on the conduct of said owner on these threads. Highly unprofessional IMO.

And if the owner behaves like that, I would hate to see how the regular ER employees treat a customer.


D.


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Unread 03/10/2006, 02:21 PM   #48
viggen
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actually they both DO NOT use sendra pumps across their entire product line! The smaller ER's do use sendra's (SP3 & smaller) but the SP4 (which I have) & SP5 are not sendra's but genx pumps I beleive?? However that being said the exterior of the SP4 does look just like the comparable sendra.....hmmm..

trmiv -- With the post about dealing directly with ASM was that ASMskimmers.com? If so they are NOT the manufacturer but a fish store located a few miles from my house I beleive the company that makes these skimmers (All Seas Marine I think) not only doesn't have a website but does not sell to the public let alone modify their skimmers for people to convert them to rc.

jda.... I wouldn't have a problem with the asm if it didn't get so hung up/stuck all the time When it works it definantly is quicker! Mine just sticks a lot


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Unread 03/10/2006, 02:23 PM   #49
trmiv
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Quote:
Originally posted by viggen


trmiv -- With the post about dealing directly with ASM was that ASMskimmers.com? If so they are NOT the manufacturer but a fish store located a few miles from my house I beleive the company that makes these skimmers (All Seas Marine I think) not only doesn't have a website but does not sell to the public let alone modify their skimmers for people to convert them to rc.

[/B]
No, it was directly with All Seas Marine themselves. The owner of asmskimmer.com referred me to ASM. Rob of asmskimmer.com gave me ASM's number and the name of the head guy down there. I called, and ASM helped me out.

ASM sent me a special modified venturi that is shorter than the one that comes with the G1X which allows the skimmer to suck in more air when used as an RC skimmer. I did the RC modification, they just sent me the special venturi.


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Unread 03/10/2006, 02:29 PM   #50
jda
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Just try setting it on there and not twisting it. Mine never has gotten stuck, but most of the time I don't even twist it, or twist it very little. It is not really a risk to get bumped or anything though.

I also like that I can take off and clean the neck on my ASMs. If you like to skim dry and keep the bubbles lower, then this is important.

Some of the locals have had problems with ER customer service too. Where there is smoke, there is fire on customer service... especially with a half-*** non-accountable note from a CIO. The best customer service are the ones that you never hear about... that is because their products don't need service or that they are so good at customer service that people forget that they even had to deal with them.


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