Bare live rock...ticked off! - Page 2

Freed · 07/01/2006, 05:18 PM

I have never seen live rock that barren, non porous and lifeless in my life. Even the worst live rock at the LFS for upwards of $6/lb around here looks better than that. I would be fitching a bit if I were you. What you do is up to you though. I wouldn't even put that in my tank.

ACBlinky · 07/01/2006, 06:36 PM

Here you go -- the [IMG] tags were in the wrong place

Lousy rock IMHO. Some pieces you could use for making spans, and I'm sure there's more life than appears at first sight, but that's NOT quality LR.

Here's a piece of Fiji I bought about six months ago. It came with protopalythoa, zoas, a dying acan which has recovered nicely, a tiny porites, worms, pods, macroalgae and coralline in a range of colours. I paid $7/lb (Canadian dollars), this rock was worth every penny.

Most of the LR I've bought is less 'alive' than this one, and even white rock can come with worms, pods, sponges etc. I wouldn't turn down a piece for lack of coralline, but there should be a minimum of life and your rock looks pretty lifeless. If you like the shape of any of the pieces you got, keep them -- coralline and other life will spread onto it and soon you won't be able to tell it apart from your other rock. OTOH round, non-porous pieces with no visible life are garbage IMO, send them back.

thor32766 · 07/01/2006, 06:47 PM

hey intmarine has the worst rock there is. I ordered 25lbs from him and it looked the same.

Teremei · 07/01/2006, 07:18 PM

Quote:

Originally posted by ACBlinky

Here's a piece of Fiji I bought about six months ago. It came with protopalythoa, zoas, a dying acan which has recovered nicely, a tiny porites, worms, pods, macroalgae and coralline in a range of colours. I paid $7/lb (Canadian dollars), this rock was worth every penny.

Holy cow where did you get that rock!?!?!

ACBlinky · 07/01/2006, 09:32 PM

it's purdy, innit? Honestly, I got lucky. I used to work at a LFS in Toronto, we got a shipment of Fiji and the nicest pieces went into a dimly lit predator tank -- a waste of prime LR IMHO. I watched the corals slowly dying off and begged the manager to sell me some, he was only willing to part with one rock, so I chose this one. It weighs in at about eight pounds and is easily my nicest piece; I wish I had a tank full of this stuff, but most of my LR came with much less life.

EDIT--> Here's a fairly recent picture, you can see part of that rock. The acan has recovered, the zoas are spreading, the protopalythoa started spreading about a month ago. The macro was eaten pretty quickly and the coralline has all reverted to the standard purple, but there are still funky sponges and loads of worms. I discovered a big chiton a few months ago, I'm sure he came with this rock, and I found a bright red mantis on a coral nearby so I wonder if it hitchhiked in on this piece as well.

PRESTO2345 · 07/01/2006, 09:52 PM

Nicely done!!! Pays to work or know friends at a LFS, huh?

teddybear22482 · 07/01/2006, 10:27 PM

Well the rock you have is really beautiful and I wasnt expecting THAT, but just more life than what I got. I guess I should have checked them out and asked around before ordering the rock, but the pics looked nice, so I figured it would be fine. I really think that the guy gets all his orders in THEN gets his shipment in THEN ships the rock directly out. I dont think he has the facilities to keep the rock. I think this because of the way he runs his sales " sale ends 7/1, will be shipped out 7/2" an dhe told me over the phone and I think its in his site that he gets shipments in weekly. Soooo...the rock gets harvested then shipped from Haiti, then shipped 3 days or so to buyers. So the rock is out of the water a LONG LONG time. The lack of life would explain its lack of bad smells. It smells earthy.. I did see some tiny pieces of coral on the rock a tube worm or something...I think its dead. and there was a sponge or anemone or something that was dead on one that I had the dig off...it didnt smell bad, but it was all slimey. There are some pieces I would like to keep because of their shape, but most of it is thet flat coral stuff and I dont like it. Something in the mix has little spines that are hair-like that got ALL in my hands. I was a dummy and took off my gloves after realizing there was no critters on it. It was so sharp they would even penetrate my nails. I still have some stuck deep in my fingers that hurt alot! It almost feels like fiberglass. Anyway. Like I said before I intend on trying to get a refund or partial refund since now Im gonna have to go spend even more money on REAL live rock to help this stuff out. I still havnt heard anything from him, but with it being a four day weekend, I dont expect to until Wed. Thanks for reassuring me that this is crap. I thought it was but Im new to this so didnt know for sure.

Freed · 07/02/2006, 12:20 AM

I'm glad you're being open minded about the feedback and glad you asked before you accepted the rock that you received as "good" "live" rock. Really, the only thing the rock in your pics is going to be good for is a bottom foundation for other actual live rock. The rock you received is at best not even porous enough to aid in biological filtration like good live rock is intended for. It may become covered in coralline algae at some point down the road but as far as being suitable rock for anything to burrow into or live in I say no way. It even looks like it is very heavy. If it were good porous live rock it would be kind of light per size. When you do get good rock, compare the weight of one of the pieces you have now to the weight of a rock the same size from a shipment of good live rock. You will probably feel a sizeable difference.

crustin · 07/02/2006, 12:29 AM

cheap no good , bad , base rock(not even good base rock), you got riped off , if it were me , these people would be hereing it and btw im glad you gave there name

teddybear22482 · 07/02/2006, 12:46 AM

Well I had paid them through PayPal so I went and filed a dispute with PayPal. There he and I can talk or argue back and forth then PayPal makes a decision based on our talk and other info. I think I might stand to win because I have pics of the rock I have and what is posted on their web site. Hopefully this will work. I think my hubby is madder than I am! (He actually paid for it). I guessits just a waiting game for now. Ive been trying to be nice...hubby wants to call him in the middle of the holiday weekend and talk to him about it. I could, but I dont think they will even be open. I found something interesting though.....
http://www.bomani.com/Int_Marine_Fish.html
Found this website where a guy talks about getting live rock from the place I got mine from. His looks way different and he was really pleased. Wonder why mine is so different?

ACBlinky · 07/02/2006, 01:45 AM

You can catch more flies with honey than vinegar -- be firm but nice first, see if you can get what you're after, and if they dig their heels in and refuse to do an exchange or refund, THEN have your hubby speak with them

Just a thought, if you want to save money but don't want to buy online again your best bet might be to see if a local LFS will sell you rock by the box. Lots of stores will add a few boxes to their order if you're willing to take it unopened on the day it's delivered. You don't get to cherry pick, but it's usually much more reasonable and it's about as fresh as you can get living outside the tropics

santi · 07/02/2006, 01:52 AM

Really, Haitian/Caribbean Lr are not good to get if your wanting nice shapes. Most are "plating or shelf" shapes. So, if you do get a refund-don't get the same kind or you'll be very disappointed again. The site did state that you can pick shapes or size, so you got them on that. But they are right that their lr will have a ton of life(bacterias), and you'll probably see small critters here and there after a while. For the good shapes, go for Marshall Island, Pukani, or Tonga K., -for good shapes and some hitchhikers,-get Indo. from Reefscience(they will get my next order). But it'll cost 2-3x more, but worth it. LiveAquaria and Petsolutions have sells on fiji. good luck.

Putawaywet · 07/02/2006, 02:13 AM

teddybear22482,

While I haven't ever purchased live rock online before, I have certainly seen a whole lot of the stuff over the years, and I'd have to say that is some pretty sad looking rock.

I'm not saying that either of these two explanations are what is going on, but generally, when I see rock that looks like that does it has either been sitting in a LFS holding vat sans lighting for a considerable amount of time.

Or...

Someone dumped a bunch of dry base rock into a tank and was advertising it as live rock. Which if one wanted to split hairs could be argued as being correctly labeled.

Regardless, my gripe is with the pic on their website. And if it were me I'd be on the phone telling them how unhappy I was with the obvious decrepency.

Best of luck to you

Brett

dougie · 07/02/2006, 07:32 AM

i wouldnt want to live on that rock. theres proberly better looking rocks in your backyard.

Paulairduck · 07/02/2006, 08:05 AM

I hope that paypal refunds all your money, because that rock is not even close to the picture. Take all the money you hopefully get back and order from Premium Aquatics live rock, GOOD STUFF!!

reefnetworth · 07/02/2006, 10:14 AM

i got some not to long ago that looked like bachyard rock. worse than yours. i returned it to the seller and im waiting for a replacement now. thats my advice. REEF-ON!!!

smy168 · 07/02/2006, 10:24 AM

I think you should post where you got the bad base rock from so that your fellow hobbyist doesn't get ripped off as well. There's nothing wrong with passing on your experience with a specific company if either the service was bad or good, that's pretty much why this forum was built, to share.

Good luck with the new rock, you should probably go to the "vendors experience" forum and look for some positive places to buy from there.

teddybear22482 · 07/02/2006, 11:30 AM

The place I got it from was mentioned earlier in the thread.
Its funny someone said the rock in my back yard probably looks better...I actually have some limestone on my patio that I picked up from the dam out at Milford lake in KS. It is really porous and kinda looks like the same as the live rock I have...LOL.

teddybear22482 · 07/02/2006, 11:18 PM

OK so I finally got a reply. This is what he said:
"Hi Dana Sorry im just getting back to you. I sent you cured live rock did you not want that? If I sent you the wrong stuff sorry, I do have uncured live rock but we didnt get it till this past Wednesday. Do you want to replace the rock if you do I can. The rock in the picture is uncured so if thats what you want then thats fine the rock we have has really good color not as great as the picture but a good amount of color. There are not hitchhikers or bristle worms though thats impossible to keep alive it mostly just coraline algae. We have allot of orders so it is very hard to remember conversations. We can have it picked up and send new rock back to you. "
So Im OK now that he's gonna do right and replace it. My only real bother is that its going to be a while. At least a week from Wed. 3 Days to ship to him and 3 days to come back to me. I asked if there was a quicker way we could do this. Maybe a "swap", but I doubt he's gonna go for that. Hopefully he can maybe overnight it or something. Im not a very patient person at all! I just cant wait til this thing get straightened out. But one question....Ive still never heard of cured live rock being that bare. Should I just order uncured next time? Or does he just not know what he's talking about?

Freed · 07/03/2006, 01:53 AM

You are being fed a line of malarky.

jeffb3t · 07/03/2006, 04:22 AM

I would tell them to take pictures of the rock before they send it to you so you can approve the choices before it's sent. It appears they are trying to get one over on you. I would not take it and would fight them tooth and nail until you get good rock for your tank.

freshsalty · 07/03/2006, 05:14 AM

contact the better buisness bureuo you get to keep the rocks and get your money refunded i have done this twice with great results

ZoeReef · 07/03/2006, 05:42 AM

I've never heard of live rock being supplied with overnight shipping at $3.25.... you know what they say about if the price seems too good to be true.

If you had paid $5-6 +shipping, I would say you got ripped off in a big way. At the price you paid I would say that you probably got lower quality but within the range you paid for. I mean you can't be looking for TBS rock at those prices.

You know, if you look closely at their pics, you will find some large, mainly barren rock pieces. BUT if I were you, I would have been expecting different based on the general image. I have no doubt that what they gave you was at the lower end of the scale. Lets face it. You need to get rid of it because you are not happy and you will never be happy looking at it.

It is frustrating to wait, but that is what we do.

ZoeReef · 07/03/2006, 05:44 AM

freshsalty

To Reef Central

ovrmyhdagn · 07/03/2006, 08:50 AM

I bought some from the LFS store that was bare before I knew better.

07/01/2006, 05:18 PM	#26
Freed It's what it's Join Date: Mar 2003 Location: 41° 2' 45" N 85° 8' 43" W Posts: 7,579	I have never seen live rock that barren, non porous and lifeless in my life. Even the worst live rock at the LFS for upwards of $6/lb around here looks better than that. I would be fitching a bit if I were you. What you do is up to you though. I wouldn't even put that in my tank. __________________ Freed Current Tank Info: 180gal(1120 watts of MH/VHO light), 60gal "sump", Deltec 601 calcium reactor, Euro Reef CS8-3+ skimmer, 20 gallon QT

07/01/2006, 06:47 PM	#28
thor32766 Registered Member Join Date: Dec 2005 Location: Chuluota, FL Posts: 6,072	hey intmarine has the worst rock there is. I ordered 25lbs from him and it looked the same. __________________ "Live your life so no one has to lie about who you were at your funeral" click on my red house to see my tang compound! Current Tank Info: 29 gallon in Wall!

07/01/2006, 09:32 PM	#30
ACBlinky Premium Member Join Date: May 2005 Location: Peterborough, ON, Canada Posts: 4,954 Blog Entries: 20	it's purdy, innit? Honestly, I got lucky. I used to work at a LFS in Toronto, we got a shipment of Fiji and the nicest pieces went into a dimly lit predator tank -- a waste of prime LR IMHO. I watched the corals slowly dying off and begged the manager to sell me some, he was only willing to part with one rock, so I chose this one. It weighs in at about eight pounds and is easily my nicest piece; I wish I had a tank full of this stuff, but most of my LR came with much less life. EDIT--> Here's a fairly recent picture, you can see part of that rock. The acan has recovered, the zoas are spreading, the protopalythoa started spreading about a month ago. The macro was eaten pretty quickly and the coralline has all reverted to the standard purple, but there are still funky sponges and loads of worms. I discovered a big chiton a few months ago, I'm sure he came with this rock, and I found a bright red mantis on a coral nearby so I wonder if it hitchhiked in on this piece as well. __________________ "The cure for anything is salt water: sweat, tears, or the sea." - Isak Dinesen Current Tank Info: 150g mixed reef, 30g sump/refugium, LED lighting, 100lbs LR, coral beauty, flame angel, blue & yellow tangs, gobies, damsels, 6-line wrasse, lawnmower blenny, dottyback, clown pair, rabbitfish, shrimp, crabs, CUC. Last edited by ACBlinky; 07/01/2006 at 09:44 PM.

07/01/2006, 10:27 PM	#32
teddybear22482 Registered Member Join Date: Jun 2006 Location: Lagrange GA Posts: 144	Well the rock you have is really beautiful and I wasnt expecting THAT, but just more life than what I got. I guess I should have checked them out and asked around before ordering the rock, but the pics looked nice, so I figured it would be fine. I really think that the guy gets all his orders in THEN gets his shipment in THEN ships the rock directly out. I dont think he has the facilities to keep the rock. I think this because of the way he runs his sales " sale ends 7/1, will be shipped out 7/2" an dhe told me over the phone and I think its in his site that he gets shipments in weekly. Soooo...the rock gets harvested then shipped from Haiti, then shipped 3 days or so to buyers. So the rock is out of the water a LONG LONG time. The lack of life would explain its lack of bad smells. It smells earthy.. I did see some tiny pieces of coral on the rock a tube worm or something...I think its dead. and there was a sponge or anemone or something that was dead on one that I had the dig off...it didnt smell bad, but it was all slimey. There are some pieces I would like to keep because of their shape, but most of it is thet flat coral stuff and I dont like it. Something in the mix has little spines that are hair-like that got ALL in my hands. I was a dummy and took off my gloves after realizing there was no critters on it. It was so sharp they would even penetrate my nails. I still have some stuck deep in my fingers that hurt alot! It almost feels like fiberglass. Anyway. Like I said before I intend on trying to get a refund or partial refund since now Im gonna have to go spend even more money on REAL live rock to help this stuff out. I still havnt heard anything from him, but with it being a four day weekend, I dont expect to until Wed. Thanks for reassuring me that this is crap. I thought it was but Im new to this so didnt know for sure. __________________ "When life hands you lemons...throw them at the mean people!!" Current Tank Info: 10 gallon nano.. Mixed reef...two clown fish, one damn damsel, and one arabian pseudochromis... Lots of snails, some damned "bull in china shop" hermit crabs, brittle star.

07/02/2006, 12:20 AM	#33
Freed It's what it's Join Date: Mar 2003 Location: 41° 2' 45" N 85° 8' 43" W Posts: 7,579	I'm glad you're being open minded about the feedback and glad you asked before you accepted the rock that you received as "good" "live" rock. Really, the only thing the rock in your pics is going to be good for is a bottom foundation for other actual live rock. The rock you received is at best not even porous enough to aid in biological filtration like good live rock is intended for. It may become covered in coralline algae at some point down the road but as far as being suitable rock for anything to burrow into or live in I say no way. It even looks like it is very heavy. If it were good porous live rock it would be kind of light per size. When you do get good rock, compare the weight of one of the pieces you have now to the weight of a rock the same size from a shipment of good live rock. You will probably feel a sizeable difference. __________________ Freed Current Tank Info: 180gal(1120 watts of MH/VHO light), 60gal "sump", Deltec 601 calcium reactor, Euro Reef CS8-3+ skimmer, 20 gallon QT

07/01/2006, 06:36 PM	#27
ACBlinky Premium Member Join Date: May 2005 Location: Peterborough, ON, Canada Posts: 4,954 Blog Entries: 20	Here you go -- the [IMG] tags were in the wrong place Lousy rock IMHO. Some pieces you could use for making spans, and I'm sure there's more life than appears at first sight, but that's NOT quality LR. Here's a piece of Fiji I bought about six months ago. It came with protopalythoa, zoas, a dying acan which has recovered nicely, a tiny porites, worms, pods, macroalgae and coralline in a range of colours. I paid $7/lb (Canadian dollars), this rock was worth every penny. Most of the LR I've bought is less 'alive' than this one, and even white rock can come with worms, pods, sponges etc. I wouldn't turn down a piece for lack of coralline, but there should be a minimum of life and your rock looks pretty lifeless. If you like the shape of any of the pieces you got, keep them -- coralline and other life will spread onto it and soon you won't be able to tell it apart from your other rock. OTOH round, non-porous pieces with no visible life are garbage IMO, send them back.

07/01/2006, 09:52 PM	#31
PRESTO2345 Registered Member Join Date: Apr 2006 Location: Aroma Park, IL Posts: 409	Nicely done!!! Pays to work or know friends at a LFS, huh?

07/02/2006, 12:29 AM	#34
crustin Registered Member Join Date: Aug 2003 Location: ga. Posts: 470	cheap no good , bad , base rock(not even good base rock), you got riped off , if it were me , these people would be hereing it and btw im glad you gave there name __________________ never give up Current Tank Info: 90g semi- reef

07/02/2006, 12:46 AM	#35
teddybear22482 Registered Member Join Date: Jun 2006 Location: Lagrange GA Posts: 144	Well I had paid them through PayPal so I went and filed a dispute with PayPal. There he and I can talk or argue back and forth then PayPal makes a decision based on our talk and other info. I think I might stand to win because I have pics of the rock I have and what is posted on their web site. Hopefully this will work. I think my hubby is madder than I am! (He actually paid for it). I guessits just a waiting game for now. Ive been trying to be nice...hubby wants to call him in the middle of the holiday weekend and talk to him about it. I could, but I dont think they will even be open. I found something interesting though..... http://www.bomani.com/Int_Marine_Fish.html Found this website where a guy talks about getting live rock from the place I got mine from. His looks way different and he was really pleased. Wonder why mine is so different? __________________ "When life hands you lemons...throw them at the mean people!!" Current Tank Info: 10 gallon nano.. Mixed reef...two clown fish, one damn damsel, and one arabian pseudochromis... Lots of snails, some damned "bull in china shop" hermit crabs, brittle star.

07/02/2006, 01:45 AM	#36
ACBlinky Premium Member Join Date: May 2005 Location: Peterborough, ON, Canada Posts: 4,954 Blog Entries: 20	You can catch more flies with honey than vinegar -- be firm but nice first, see if you can get what you're after, and if they dig their heels in and refuse to do an exchange or refund, THEN have your hubby speak with them Just a thought, if you want to save money but don't want to buy online again your best bet might be to see if a local LFS will sell you rock by the box. Lots of stores will add a few boxes to their order if you're willing to take it unopened on the day it's delivered. You don't get to cherry pick, but it's usually much more reasonable and it's about as fresh as you can get living outside the tropics __________________ "The cure for anything is salt water: sweat, tears, or the sea." - Isak Dinesen Current Tank Info: 150g mixed reef, 30g sump/refugium, LED lighting, 100lbs LR, coral beauty, flame angel, blue & yellow tangs, gobies, damsels, 6-line wrasse, lawnmower blenny, dottyback, clown pair, rabbitfish, shrimp, crabs, CUC.

07/02/2006, 01:52 AM	#37
santi Registered Member Join Date: Jul 2003 Location: Arkansas Posts: 169	Really, Haitian/Caribbean Lr are not good to get if your wanting nice shapes. Most are "plating or shelf" shapes. So, if you do get a refund-don't get the same kind or you'll be very disappointed again. The site did state that you can pick shapes or size, so you got them on that. But they are right that their lr will have a ton of life(bacterias), and you'll probably see small critters here and there after a while. For the good shapes, go for Marshall Island, Pukani, or Tonga K., -for good shapes and some hitchhikers,-get Indo. from Reefscience(they will get my next order). But it'll cost 2-3x more, but worth it. LiveAquaria and Petsolutions have sells on fiji. good luck. __________________ If you want God to laugh, make a plan.

07/02/2006, 02:13 AM	#38
Putawaywet 20 and over club Join Date: Feb 2003 Location: Long Beach, CA. Posts: 2,720	teddybear22482, While I haven't ever purchased live rock online before, I have certainly seen a whole lot of the stuff over the years, and I'd have to say that is some pretty sad looking rock. I'm not saying that either of these two explanations are what is going on, but generally, when I see rock that looks like that does it has either been sitting in a LFS holding vat sans lighting for a considerable amount of time. Or... Someone dumped a bunch of dry base rock into a tank and was advertising it as live rock. Which if one wanted to split hairs could be argued as being correctly labeled. Regardless, my gripe is with the pic on their website. And if it were me I'd be on the phone telling them how unhappy I was with the obvious decrepency. Best of luck to you Brett Last edited by Putawaywet; 07/02/2006 at 02:28 AM.

07/02/2006, 07:32 AM	#39
dougie Registered Member Join Date: May 2006 Location: NSW AUSTRALIA Posts: 607	i wouldnt want to live on that rock. theres proberly better looking rocks in your backyard. __________________ Steve Irwin, still my hero, and never forgotten. Current Tank Info: 210 gal, 7x2x2, LED, mp60's. mixed reef.

07/02/2006, 08:05 AM	#40
Paulairduck I LOVE FREE FRAGS!!! Join Date: Nov 2005 Location: Chino Hills Posts: 2,909	that stinks I hope that paypal refunds all your money, because that rock is not even close to the picture. Take all the money you hopefully get back and order from Premium Aquatics live rock, GOOD STUFF!!

07/02/2006, 10:14 AM	#41
reefnetworth Premium Member Join Date: Mar 2006 Location: U.S.A. Posts: 3,810	i got some not to long ago that looked like bachyard rock. worse than yours. i returned it to the seller and im waiting for a replacement now. thats my advice. REEF-ON!!! __________________ GIVE A MAN A FISH, YOU FEED HIM FOR A DAY. TEACH A MAN TO FISH, HE FEEDS HIMSELF FOR LIFE. (NEVER, underestimate another man's greed) Current Tank Info: SPS dominated barebottom display with BB sump since 2005, most consistant parameters in 19+ years of reefkeeping.

07/02/2006, 10:24 AM	#42
smy168 Back to the habit Join Date: May 2002 Location: New York City Posts: 1,027	I think you should post where you got the bad base rock from so that your fellow hobbyist doesn't get ripped off as well. There's nothing wrong with passing on your experience with a specific company if either the service was bad or good, that's pretty much why this forum was built, to share. Good luck with the new rock, you should probably go to the "vendors experience" forum and look for some positive places to buy from there. __________________ SY Current Tank Info: Nuvo 16

07/02/2006, 11:30 AM	#43
teddybear22482 Registered Member Join Date: Jun 2006 Location: Lagrange GA Posts: 144	The place I got it from was mentioned earlier in the thread. Its funny someone said the rock in my back yard probably looks better...I actually have some limestone on my patio that I picked up from the dam out at Milford lake in KS. It is really porous and kinda looks like the same as the live rock I have...LOL. __________________ "When life hands you lemons...throw them at the mean people!!" Current Tank Info: 10 gallon nano.. Mixed reef...two clown fish, one damn damsel, and one arabian pseudochromis... Lots of snails, some damned "bull in china shop" hermit crabs, brittle star.

07/02/2006, 11:18 PM	#44
teddybear22482 Registered Member Join Date: Jun 2006 Location: Lagrange GA Posts: 144	OK so I finally got a reply. This is what he said: "Hi Dana Sorry im just getting back to you. I sent you cured live rock did you not want that? If I sent you the wrong stuff sorry, I do have uncured live rock but we didnt get it till this past Wednesday. Do you want to replace the rock if you do I can. The rock in the picture is uncured so if thats what you want then thats fine the rock we have has really good color not as great as the picture but a good amount of color. There are not hitchhikers or bristle worms though thats impossible to keep alive it mostly just coraline algae. We have allot of orders so it is very hard to remember conversations. We can have it picked up and send new rock back to you. " So Im OK now that he's gonna do right and replace it. My only real bother is that its going to be a while. At least a week from Wed. 3 Days to ship to him and 3 days to come back to me. I asked if there was a quicker way we could do this. Maybe a "swap", but I doubt he's gonna go for that. Hopefully he can maybe overnight it or something. Im not a very patient person at all! I just cant wait til this thing get straightened out. But one question....Ive still never heard of cured live rock being that bare. Should I just order uncured next time? Or does he just not know what he's talking about? __________________ "When life hands you lemons...throw them at the mean people!!" Current Tank Info: 10 gallon nano.. Mixed reef...two clown fish, one damn damsel, and one arabian pseudochromis... Lots of snails, some damned "bull in china shop" hermit crabs, brittle star.

07/03/2006, 01:53 AM	#45
Freed It's what it's Join Date: Mar 2003 Location: 41° 2' 45" N 85° 8' 43" W Posts: 7,579	You are being fed a line of malarky. __________________ Freed Current Tank Info: 180gal(1120 watts of MH/VHO light), 60gal "sump", Deltec 601 calcium reactor, Euro Reef CS8-3+ skimmer, 20 gallon QT

07/03/2006, 04:22 AM	#46
jeffb3t Registered Member Join Date: Nov 2004 Location: Okinawa, Japan Posts: 1,327	I would tell them to take pictures of the rock before they send it to you so you can approve the choices before it's sent. It appears they are trying to get one over on you. I would not take it and would fight them tooth and nail until you get good rock for your tank.

07/03/2006, 05:14 AM	#47
freshsalty Registered Member Join Date: Mar 2006 Location: blountville tennessee Posts: 8	contact the better buisness bureuo you get to keep the rocks and get your money refunded i have done this twice with great results

07/03/2006, 05:42 AM	#48
ZoeReef Registered Member Join Date: Mar 2006 Location: Chandler, AZ Posts: 1,066	I've never heard of live rock being supplied with overnight shipping at $3.25.... you know what they say about if the price seems too good to be true. If you had paid $5-6 +shipping, I would say you got ripped off in a big way. At the price you paid I would say that you probably got lower quality but within the range you paid for. I mean you can't be looking for TBS rock at those prices. You know, if you look closely at their pics, you will find some large, mainly barren rock pieces. BUT if I were you, I would have been expecting different based on the general image. I have no doubt that what they gave you was at the lower end of the scale. Lets face it. You need to get rid of it because you are not happy and you will never be happy looking at it. It is frustrating to wait, but that is what we do.

07/03/2006, 05:44 AM	#49
ZoeReef Registered Member Join Date: Mar 2006 Location: Chandler, AZ Posts: 1,066	freshsalty *To Reef Central*

07/03/2006, 08:50 AM	#50
ovrmyhdagn Registered Member Join Date: Jun 2006 Posts: 98	I bought some from the LFS store that was bare before I knew better.