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Unread 05/23/2008, 12:36 PM   #51
cubsare1
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I disputed mine with paypal yesterday and the money was refunded today! Only thing he has done on time!!! Now to go to bulk reef supply and order my rocks for the same price, but with actual customer service!!
his e-mail said 5-20 orders have been shipped out. The problem I see is he took over 100 pre-orders, Good luck to everyone else


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Unread 05/25/2008, 08:36 AM   #52
anglecoral
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Quote:
Originally posted by jdckbr
Bulk reef supply A1 customer service,odrered rocks friday shiped monday tracking on time for tomorrow deliverly...
is the pukani rock at bulk reef supply the same as marco rocks or is it the fiji? from the pictures it looks like the pukani to me.

http://www.bulkreefsupply.com/p602/P...duct_info.html


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Unread 05/25/2008, 09:12 AM   #53
jdckbr
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I cant say with 100%certainty, the fiji looks simular to marco rocks just slightly darker and denser, looks like the pukani might be closer to marco rocks from what i can tell,Ill post some pics later today so you can be the judge I have both maro and eco rox (fiji)


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Unread 05/25/2008, 07:00 PM   #54
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eco rox in center marco pillars4to7in,stuck together with foam still need resen and sand to complete




eco rox small size
[IMG]http://i269.photobucket.com/albums/jj68/jdckbr/IMG_0011_1.jpg

[/IMG]


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Unread 05/27/2008, 07:15 AM   #55
anglecoral
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thanks for the pics, that looks fantastic.

it all looks really similar to me, i think id be happy with either.


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Unread 05/27/2008, 09:16 AM   #56
jdckbr
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your welcome,and thanks this setup isnt final yet I ended with an extra 45lbs of marco due to lack of communication,so Ill pick and choose and maybe come up with something really different...


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Unread 05/27/2008, 10:41 AM   #57
bboshart
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Quote:
Originally posted by bboshart
I just got an email with a tracking number and it actually shows a parcel has shipped! Just 8 weeks after ordering/paying Sure hope they are nice rocks!
Frustration over, my rocks arrived today! I'm pleased. A lot of rock for 50lbs, not sure its gonna fit in my 54g!! To give some scale, the big rock in the middle is 15" wide.




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Unread 05/27/2008, 01:41 PM   #58
rjsilvers
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Quote:
Originally posted by bboshart
Frustration over, my rocks arrived today! I'm pleased. A lot of rock for 50lbs, not sure its gonna fit in my 54g!! To give some scale, the big rock in the middle is 15" wide.

Very cool looking rock. Be sure to post some pics when you have it in place.


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Unread 05/27/2008, 02:23 PM   #59
bboshart
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I have to research now how to prepare it. I'm thinking some dilute bleach first to take care of the residual organics, then an acetic acid soak to clean it up.

I found some threaded nylon rod locally, to build some formations.


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Unread 05/28/2008, 02:49 PM   #60
cubsare1
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ordered from bulk reef supply today and it has shipped today!!!! Ordered 50 lbs of their dry fiji medium size 8-12" total of $147.39 shipped. The marco I cancelled was $151.28 shipped, so about the same price. I will post pictures when it arrives.


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Unread 05/28/2008, 06:15 PM   #61
Khandurian
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Cool, will be looking forward to the pics...


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Unread 05/29/2008, 12:11 AM   #62
Laddy
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Just happened to stumble onto this thread, and don't know if this was mentioned, but I know from two sources that some major south pacific harvest sites for LR were shut down for the better part of the spring. Tonga just recently started shipping again.


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Unread 05/29/2008, 01:37 PM   #63
cubsare1
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ordered yesterday and its here today!! there is a piece the size of a basketball and one the size of a football!! Almost no rubble to speak of on the bottom, 2 small pieces and mostly dust from the rocks. I'm very happy. now to the pictures:



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Unread 05/29/2008, 01:38 PM   #64
cubsare1
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sorry for the small pictures, I'll try to resize them


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Unread 05/29/2008, 01:46 PM   #65
cubsare1
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try again:



o.k. now they are huge i give up


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Unread 05/29/2008, 05:00 PM   #66
customcolor
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i sent marco a cancle or ship email yesterday and he replied with in 2 hours. needless to say marco shipped my rock today

cub
thats some bigg @$$ peices you got! did you wheigh it all. thats 50# wow


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PLEASE DONT USE GREAT STUFF (THE YELLOW STUFF) IN YOUR TANK........USE POND FOAM (THE BLACK STUFF).. I BEG YOU!

Great stuff====$5 a can
24-48 hour cure
Epoxy to cover it====little as $5 for small projects or up to $100+ for larger projects
and another 24-48 hour cure
I hope you covered it well cuz if you didnt it will start to break down in a few months
sand is another added cost to cover up the yellow.

Pond foams====$9-$15 a can
24-48 hour cure
DONE! You can cover it with sand if you want to (YOU DONT HAVE TO) though but thats added cost again

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Unread 05/29/2008, 05:12 PM   #67
cubsare1
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I dont have a scale but the ups shipping label says 55lbs. I asked for all large pieces when I ordered. With bulk reef being in Minn. I always receive ups ground the next day.
Also dr. f&s just sent out my live rock. That should be here Friday. I ordered the south pacific deepwater (show size) 30lbs


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Unread 06/14/2008, 12:28 AM   #68
johnna12
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[B]i sent marco a cancle or ship email yesterday and he replied with in 2 hours. needless to say marco shipped my rock today

hello, who was the shipping company for the marco? i placed an order at the end of april and still have'nt received anything and no communication with marco. i called my credit company and am trying to get my cashola back.

thanks,
john


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Unread 06/14/2008, 07:13 PM   #69
Bruno3047
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Had no problems with my order for 45 lbs. of refugium rubble. Ordered 6/5, shipped next day. I had called to make sure the item was in stock before I ordered and Mark called me back the next day to confirm stock, then shipped the order immediately.

A pretty decent fellow. IMO.


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Unread 06/15/2008, 12:07 AM   #70
schoch79
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Yeah I also recieved my rock. The problem I dont think was him so to speak. He has good intentions and the problem that occurred with this is that his rock of course gets shipped to him and he had problems with the source and delays there and then it takes time to get to the docks and get unloaded and such. He did mess up with one thing although no harm was meant by it. He was receiving lots of emails and phone calls for people that wanted to preorder and didn't mind waiting sooooo, what did he do? He decided to quell this request by setting an approximate expected by date on his website that the rock we be ready to ship out. Well, when the rock didn't get to him in time imagine how many unhappy preorder customers there where. "What do you mean the rock isn't ready yet? The website said by such and such date." I agree there could have been a little better customer relations and some kind of contact to let customers know what was going on but aside from that I have always heard good things about this company and its product.


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Unread 06/15/2008, 12:15 AM   #71
Bruno3047
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That's exactly what happened, according to him. He now has this email update thing on his site that gives up-to-the-minute info on ETA for his next shipment.

BTW. Excellent signature.


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Unread 06/15/2008, 05:21 PM   #72
schoch79
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Nice to here the support. And thank you on the complements on my signature. I think it pretty much says it all.


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