Tunze SUCK!!!! - Page 5

fishysteve · 12/26/2007, 06:11 PM

What are you trying to say david pinder? You haven't posted it enough times. Try it again I don't think it worked.

david pinder · 12/26/2007, 06:22 PM

Dont understand why my post didnt come thru will try again. Rodger the third controller went out after 1 month, I can guarantee there was no water splash as i drilled a hole in my wall and mounted it in another room. Thats not the point after spending that much mony on a pump theres no wave a drop of water should have taken out my pump. your engineering design is wrong and until its corrected you will loose customers. I have 10 pumps running in my 1300 gal of saltwater aqua and tunzee is the only one that i have had trouble with.

rwbogard · 12/26/2007, 06:26 PM

Im not sure, but I think he was making fun of you (haha). Your posts are coming up David Pinder. In any event, I've had only great experiences with Tunze products; however, I have had friends that get their equipment shorted by water. Definitely is a problem that could be fixed easily.

ricks · 12/26/2007, 06:48 PM

david pinder, why don't you PM roger and quit re-posting the same complaint over and over and over again....

And while your at it why not post pictures of your 1,300 gallons of saltwater....

LooklikeME · 12/26/2007, 06:58 PM

Quote:

Originally posted by david pinder
II threw my $400 tunzee in the trash

What trash bin I'll take them!!

Runfrumu · 12/26/2007, 07:13 PM

I just put some shipping tape around the seams of any controller I have incase of a splash of water. It's basically sticky plasic, and should do a good job keeping water out.

jw10604 · 12/26/2007, 07:29 PM

Roger has always been fast and professional whenever I needed help with a Tunze product.

DeltecRules · 12/26/2007, 07:48 PM

I love my Tunze's!!! I have a pair of 6101's, pair of nanostreams 6045's and they have ran flawlessly!! The only problem I ever had was that both of the clips broke on my 6045's and were promtly replaced by Roger. Thanks again Roger for the excellent customer service.

david pinder · 12/26/2007, 08:06 PM

Ricks your right I do need to post some pics. will start working on it this weekend. sorry for the extra post was not on my computer at the time.

ricks · 12/26/2007, 08:17 PM

It's all good.. Roger answered you earlier. If you need more help, please PM him..

jamesdawson · 12/27/2007, 11:24 PM

I own 2 waveboxes, 5 Streams, a 9020 skimmer, osmolator, 8 magnets and have dealt with Roger many times.

Roger and Andy over at IceCap are the two best people I have ever dealt with regarding service/ warranty issues for any products (not just for aquarium stuff) I have ever owned in my life. Give him 1/2 a chance and he will come through.

James

Dk Coral · 12/28/2007, 01:48 AM

Quote:

Originally posted by poppin_fresh
I have to say that I have found Tunze products and Rogers service top notch.

Can only agree on that quote !

david pinder · 12/28/2007, 09:10 AM

Want it to be known that Rodger contacted me and said they were replacing my pump cant ask any more than that. Thats the kind of support I you should get when you pay for the best. Thanks Rodger. ps sounds like tthe pumps are new and improved

FVernese · 01/02/2008, 10:27 AM

Roger has been good to get back to me and fixed my 6100 pretty quick. I have six of them and have found that they do break down if you do not clean them often, especially if you have Calcium and Kalk reactors as I do.

George Gouveia · 01/02/2008, 10:40 AM

Quote:

Originally posted by ricks
Just wondering if any one else has problems with Tunze Stream pumps? Over a year ago I purchased (2) 6200"s. Within 2 weeks both quit working. I tried new impellers and cleaning nothing worked.

I have pumps on my system for 21/2 years with no problems. This includes a Penguin 1140 for 22.00. That feeds my reactor.

Tunze has it great hiding behind the distributors. The disturbers say you have to contact Tunze. But you can't get ahold of them. they don't answer e-mails.

I know I an idiot but I bought (2) 6201 to replace the old pumps... Guess what one quit last night after only 30 days.. Here we go again....

The only difference with the new pumps is no alarm sounds to alert you of there malfunction..

Why does a pump the cost 505.00 fall apart and quit working after 30 days? When the little 22.00 Penguin has been running for 21/2 years???

If any one from Tunze wants to answer, feel free. Or keep hiding behind your distributors...

One ****ed off customer....

Can't say i agree with you. I contacted Tunze when my Master Electronic pump arrived broken and within two weeks they mailed me a new one, they always answered my calls when i phoned them and they were always understanding and supportive.

ricks · 01/02/2008, 10:49 AM

George, if you would have read the WHOLE thread. You would have noticed that I contacted Roger and we are working on the problems....

I originally posted because Tunze International would not respond to my e-mail about their products...

I discovered thru this forum that Tunze had a US rep./ Roger. That's the point of Reef Central???

Although I might have been a little upset at the time I'm amazed about the responses, both good and bad..

The only thing that has been a constant thru out is Roger, being a great guy to work with. That he has been with me..

Their product still has to be worked out...

Happy Reefing

12/26/2007, 06:11 PM	#101
fishysteve Registered Member Join Date: Jul 2004 Posts: 1,804	What are you trying to say david pinder? You haven't posted it enough times. Try it again I don't think it worked. __________________ On a break

12/26/2007, 07:13 PM	#106
Runfrumu Hi Join Date: Aug 2007 Location: NC Posts: 1,014	I just put some shipping tape around the seams of any controller I have incase of a splash of water. It's basically sticky plasic, and should do a good job keeping water out. __________________ Red Sea Max 130d and 125 gallon mixed reef. Current Tank Info: 125 gallon oceanic tank, Lighthouse Pro XLS, 72" outer orbit fixture, H&S 150-F2000/1 skimmer, H&S 110 Calcium Reactor, Tunze 7096, 2 Tunze 6105's , Tunze Osmolator, Prime 1/4hp drop-in chiller. 5 years running. Red Sea Max, 3 years.

12/26/2007, 07:48 PM	#108
DeltecRules Registered Member Join Date: Sep 2005 Location: Homer Glen IL. Posts: 1,552	I love my Tunze's!!! I have a pair of 6101's, pair of nanostreams 6045's and they have ran flawlessly!! The only problem I ever had was that both of the clips broke on my 6045's and were promtly replaced by Roger. Thanks again Roger for the excellent customer service. __________________ Pair of Laboutei Fairy wrasses Pair of Hawaii Flame wrasses Pair of Rhomboid Fairy wrasse Pair of Lineatus Fairy wrasse Tinkers Butterfly Pair of Picasso Clown fish Mystery wrasse Current Tank Info: 75 gallon, 220 gallon system, 30 gallon sump, Bubble King 250 External Skimmer, Hamilton 2-175 watt 15,000 K Iwasaki's, 2 96 watt 03 Actinics, Tunze 2X6101's

12/27/2007, 11:24 PM	#111
jamesdawson Registered Member Join Date: Nov 2003 Location: I AM THE SEA Posts: 1,303	I own 2 waveboxes, 5 Streams, a 9020 skimmer, osmolator, 8 magnets and have dealt with Roger many times. Roger and Andy over at IceCap are the two best people I have ever dealt with regarding service/ warranty issues for any products (not just for aquarium stuff) I have ever owned in my life. Give him 1/2 a chance and he will come through. James __________________ Old Reefers Never Die, they just...join the crew! Current Tank Info: I'm expanding my reach

12/26/2007, 06:22 PM	#102
david pinder Registered Member Join Date: Jul 2006 Location: houston tx 77316 Posts: 538	Dont understand why my post didnt come thru will try again. Rodger the third controller went out after 1 month, I can guarantee there was no water splash as i drilled a hole in my wall and mounted it in another room. Thats not the point after spending that much mony on a pump theres no wave a drop of water should have taken out my pump. your engineering design is wrong and until its corrected you will loose customers. I have 10 pumps running in my 1300 gal of saltwater aqua and tunzee is the only one that i have had trouble with.

12/26/2007, 06:26 PM	#103
rwbogard Registered Member Join Date: Sep 2006 Posts: 79	Im not sure, but I think he was making fun of you (haha). Your posts are coming up David Pinder. In any event, I've had only great experiences with Tunze products; however, I have had friends that get their equipment shorted by water. Definitely is a problem that could be fixed easily.

12/26/2007, 06:48 PM	#104
ricks Registered Member Join Date: Feb 2003 Location: portland,or Posts: 906	david pinder, why don't you PM roger and quit re-posting the same complaint over and over and over again.... And while your at it why not post pictures of your 1,300 gallons of saltwater....

12/26/2007, 07:29 PM	#107
jw10604 Registered Member Join Date: Dec 2005 Posts: 43	Roger has always been fast and professional whenever I needed help with a Tunze product.

12/26/2007, 08:06 PM	#109
david pinder Registered Member Join Date: Jul 2006 Location: houston tx 77316 Posts: 538	Ricks your right I do need to post some pics. will start working on it this weekend. sorry for the extra post was not on my computer at the time.

12/26/2007, 08:17 PM	#110
ricks Registered Member Join Date: Feb 2003 Location: portland,or Posts: 906	It's all good.. Roger answered you earlier. If you need more help, please PM him..

12/28/2007, 09:10 AM	#113
david pinder Registered Member Join Date: Jul 2006 Location: houston tx 77316 Posts: 538	Want it to be known that Rodger contacted me and said they were replacing my pump cant ask any more than that. Thats the kind of support I you should get when you pay for the best. Thanks Rodger. ps sounds like tthe pumps are new and improved

01/02/2008, 10:27 AM	#114
FVernese Premium Member Join Date: Aug 2005 Location: Doylestown Posts: 102	Roger has been good to get back to me and fixed my 6100 pretty quick. I have six of them and have found that they do break down if you do not clean them often, especially if you have Calcium and Kalk reactors as I do.

01/02/2008, 10:49 AM	#116
ricks Registered Member Join Date: Feb 2003 Location: portland,or Posts: 906	George, if you would have read the WHOLE thread. You would have noticed that I contacted Roger and we are working on the problems.... I originally posted because Tunze International would not respond to my e-mail about their products... I discovered thru this forum that Tunze had a US rep./ Roger. That's the point of Reef Central??? Although I might have been a little upset at the time I'm amazed about the responses, both good and bad.. The only thing that has been a constant thru out is Roger, being a great guy to work with. That he has been with me.. Their product still has to be worked out... Happy Reefing