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Unread 11/04/2010, 08:59 AM   #126
notclear
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Yes, I am using the v-link in expert mode. I don't find any thing referring to location, etc. and I have tried setting rising lunar cycle, triangle lunar cyscle and waited for a week to see, nothing happens.

Also what is the minimun light level I can set to use lunar cycle and which LED (blue or royal blue) that I should use? I can set from level 2 and up but just wondering whether I need to set it higher?

Thanks in advance.


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Unread 12/10/2010, 08:48 AM   #127
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The latest firmware that I have is version 1.526 and I'm going to try to upgrade the software on my computer which is 1.522, as I've started to have lots of problems with trying to get the moonlight function and cloud function to work.
But before I attempt the upgrade, I have one question that I'd like clarification on. TDF wrote in his update instructions,
"Unmount the device in the VLink application before performing the firmware update and set it to Channel 0 if not already to ensure a good radio link. Check for adequate LQI before starting. Values of -70 are good and -65 is better."

Can anybody explain the above to me. Thanks.


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Unread 12/18/2010, 08:52 PM   #128
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Where do you get that V1.526?


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Unread 02/21/2011, 06:19 PM   #129
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Quote:
Originally Posted by OscarMeyer View Post
Just got my Vertex as well, and i have to say im extremely impressed, although im having some major issues, wanted to see if anyone else was having these issues?

1. The screen on the light itself, on first start up loads completely fine, after about 3-4 hours of run time it just goes blank, still lights up but you cannot do anything because you cant see what programs your entering, or exiting. Only fix i have found is to unplug the unit, wait 5 mins and then she works again, for only 3-4 hours and then she back to the blank lit screen.

2. Im also having major issues with connectivity of the unit, to get the unit to sync, with the v-stick, i had to change the radio channel from 0 to 1, anyone else have to do this?

3. Now because i changed the radio channel to 1, i can no longer update the unit, after finally getting it to connect to the v-stick i went to check if there was updated software for the light unit, but says because its not on radio channel 0, it will not update, but by putting it back into radio channel 0, it wont sync with the v-stick?

4. having the same issues that, TheDogFather stated, about saving the program to the unit, i upload to the unit, and then save the log and settings and go to close the program only to have it say that i did not save, even tho i did?

5. 2 morning back to back now i have come out and found the unit at random values and having random pods of LED's on. ie... this morning i awoke to only find 1 of the 4 pods lit, i figured it was going to run through the system and was still starting up, it stayed this way until i got it synced to the v-stick where i had to program it all over again. the unit seems to lose its memory?

The version of software for the computer im using is 1.522, and from there website its also 1.522, the light unit itself version 1447. my LFS said that they were upto version 1.56? is that true? I also wanted to see if the mac version had been released yet?

Besides all these downsides, the light it produces, and the power it has, im extremely impressed, I may have just gotten a friday made unit or something?

I just wanted to see if anyone else was having these problems with they're units?

BTW. DogFather are you back from your vacation? im extremely interested to see some pictures of vertex production plant!
I have the sr1600
and am having all the same problems.
i am told that it is a wireless communication breakdown and that is caused by something wireless in my house, as for the Vlink i cant get any points let alone the 4 i am supposed to any help with this would be great


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Unread 02/21/2011, 06:48 PM   #130
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Quote:
Originally Posted by aufo8mycat View Post
I have the sr1600
and am having all the same problems.
i am told that it is a wireless communication breakdown and that is caused by something wireless in my house, as for the Vlink i cant get any points let alone the 4 i am supposed to any help with this would be great
The V-Stick Zigbee radio runs on the same 2.4 GHz spectrum as virtually all other wireless devices in your home. There are several things you can try to avoid radio interference, If you have a wifi router I suggest you change it to a different channel. I found that my new Sharp LED TV was a major source of interference so I shut it off when I make any config changes.

I highly recommend you update all LED pads (not just pad 0) to the latest firmware version 1631 and update the desktop app to version 1630.

Once you have installed the firmware/software updates and squelched any radio interference you should have no issues creating a custom configuration. PM me with your email address and I will send you my configuration file that you can upload to your fixture and use as a baseline for your own custom config.

Cheers!

-TDF


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Unread 02/21/2011, 07:25 PM   #131
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Quote:
Originally Posted by TheDogFather View Post
The V-Stick Zigbee radio runs on the same 2.4 GHz spectrum as virtually all other wireless devices in your home. There are several things you can try to avoid radio interference, If you have a wifi router I suggest you change it to a different channel. I found that my new Sharp LED TV was a major source of interference so I shut it off when I make any config changes.

I highly recommend you update all LED pads (not just pad 0) to the latest firmware version 1631 and update the desktop app to version 1630.

Once you have installed the firmware/software updates and squelched any radio interference you should have no issues creating a custom configuration. PM me with your email address and I will send you my configuration file that you can upload to your fixture and use as a baseline for your own custom config.

Cheers!

-TDF
I have done all of that and still in the info screen i get mod7 not functional. even though it works, and mod1 and 8 don't when i turn off the fixture then the come on, i have even tried to turn of everything in the house, although if i am going to have to do that, i'm buggered .


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Unread 02/21/2011, 07:27 PM   #132
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Quote:
Originally Posted by aufo8mycat View Post
I have done all of that and still in the info screen i get mod7 not functional. even though it works, and mod1 and 8 don't when i turn off the fixture then the come on, i have even tried to turn of everything in the house, although if i am going to have to do that, i'm buggered .
What version of firmware are you running? Did you upgrade all modules?


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Unread 02/21/2011, 08:14 PM   #133
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Quote:
Originally Posted by TheDogFather View Post
What version of firmware are you running? Did you upgrade all modules?
I running firmware 1631
i just did upgrade, and light screen asks me every time a mod fails or something if i want to search for auxiliary modules


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Unread 02/21/2011, 08:30 PM   #134
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afaik the vertex illumina in it's current form is only available in europe and canada due to orbitec's patent on led aquarium lighting in the united states.
they are destroying the industry and dont even make aquarium lighting as far as i know. They drove pfo out of business and ai has to pay royalties. Bastards.


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Unread 02/21/2011, 08:42 PM   #135
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Quote:
Originally Posted by aufo8mycat View Post
I running firmware 1631
i just did upgrade, and light screen asks me every time a mod fails or something if i want to search for auxiliary modules
Sorry, you are not being very clear. Did you upgrade all modules by selecting "Complete Update" or did you update the firmware using the default option "Necessary Update"?



You must select the "Complete Update" option to flash all modules. Keep in mind that this will take a long time!

-TDF


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Unread 02/21/2011, 10:50 PM   #136
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I have just worked out that i have only updated module 0 but now that i am trying to update the rest it starts the update, then goes to finding bootversion and then i get the following error message, it is the same every time i try
Firmware update FAILED fpr Module#1 (Error 3)


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Unread 02/21/2011, 10:55 PM   #137
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Aufo8mycat and OscarMeyer- with the connectivity issue use a USB extender on the v stick...I use an 8ft regardless if I'm on my laptop or PC, I get way better connection readings and load speeds...plus I don't have to worry about splashing my computers.

The orange screen on the fixture going out? I would think if its lit for 3 or 4 hours the screen is overheating...ever leave an average calculator in a hot car, your back pocket, or direct sunlight and try and use it right away? If you have, you've probably had to do something to cool off the calculator acreen to see your math...similar technology simple electric current through crystals doesn't take a lot to overheat them..put the units display on power save, it's one of the options on the actual unit, I think mine is on for 60 seconds after the last button is touched on the unit and it doesn't even turn on if I'm fiddling through my computers.

Good luck, this light like most other things in life is only as difficult as you allow it to be, I think we're all still working our own Vertex Learning Curves...it also doesn't help the awesomeness of this light adds a bit of pressure to getting it up and running ASAP... I say this tongue-in-cheek but at the sametime completely serious...you don't have a 12 to16yr old kid, cousin, younger sibling etc. that you could have look at the program with you? They can figure out 47 world's of Mario Brothers they can probably figure out the Vertex...kids these days haha


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Unread 02/21/2011, 11:56 PM   #138
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Quote:
Originally Posted by AGYDAL View Post
Aufo8mycat and OscarMeyer- with the connectivity issue use a USB extender on the v stick...I use an 8ft regardless if I'm on my laptop or PC, I get way better connection readings and load speeds...plus I don't have to worry about splashing my computers.

The orange screen on the fixture going out? I would think if its lit for 3 or 4 hours the screen is overheating...ever leave an average calculator in a hot car, your back pocket, or direct sunlight and try and use it right away? If you have, you've probably had to do something to cool off the calculator acreen to see your math...similar technology simple electric current through crystals doesn't take a lot to overheat them..put the units display on power save, it's one of the options on the actual unit, I think mine is on for 60 seconds after the last button is touched on the unit and it doesn't even turn on if I'm fiddling through my computers.

Good luck, this light like most other things in life is only as difficult as you allow it to be, I think we're all still working our own Vertex Learning Curves...it also doesn't help the awesomeness of this light adds a bit of pressure to getting it up and running ASAP... I say this tongue-in-cheek but at the sametime completely serious...you don't have a 12 to16yr old kid, cousin, younger sibling etc. that you could have look at the program with you? They can figure out 47 world's of Mario Brothers they can probably figure out the Vertex...kids these days haha
the conectivity is not the problem that i have,
i have tried doing a complete update as per tdf suggested, which it gets to module 0 and does no problem, the it gets to module 1 and i get a failed to update module1 error3,
but i agree with your statement, about given the awsomness of the light there is a lot of pressure to get it up and running, and also given the cost, you would expect instructions... as for a 16 year old, thats me well i am a 16 year old stuck in a 30 year old body....


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Unread 02/22/2011, 01:16 AM   #139
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Did you try doing the reset where you push/hold buttons and unplug replug the light flickers and wipes resets it to original? I did something to mine when I first got it and kept getting an error can't remember what it was I just remember I was pretty peeved...found and did the reset on one of TDFs posts. Removed the software off my computer and reloaded and tried all over again and smooth sailing from there...

There is a manual available via the Vertex website....it does have some trouble shooting in it. Yes, you would think that there might be an instructional video done by the makers.

About the 30 going on 16...I can't lie....I'm in the same boat, I regularly wipe adult human nose prints off my cube tank (30x30x18" it messes with you're depth perception I SWEAR!) that the vertex hangs over...I'm also certain not all the nose prints are mine either! If my tank lights are on (2 salt & 3 fresh) I can't get my friends to leave when they come over haha.


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Unread 02/22/2011, 05:34 AM   #140
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yeah i have tried the holding down of button 3, only panel 0 blue light flashes, but it does reset everything. but i end up at the same place. with panel 0 being updated and it freezing after going to bootlog on panel 1..
I willl try removing all software and starting from scratch again
cheers

I dont have my tank yet Thursday is d day after 3 months of planing and paying 60% of my wage each and every week to various people for something for my tank, so it aint so much the nose prints on glass, but, but i can navigate my way around 43 worlds of mario, have won world wars, and have a cyber family of 6


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Unread 02/22/2011, 06:29 AM   #141
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You will need to hard reset the probelm module by removing the acyrlic sheet. There is an instruction on how to do that. You need to do this for the old firmware. Once you update to the new firmware, even if it stucks, I found that I just need to restart the update and not required to hard reset the module.

After you finish updating the firmware then you may want to view this instructional video on how to program your lights:

http://www.youtube.com/watch?v=AOACyN4AOS0


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Unread 02/23/2011, 03:19 AM   #142
aufo8mycat
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Quote:
Originally Posted by notclear View Post
You will need to hard reset the probelm module by removing the acyrlic sheet. There is an instruction on how to do that. You need to do this for the old firmware. Once you update to the new firmware, even if it stucks, I found that I just need to restart the update and not required to hard reset the module.

After you finish updating the firmware then you may want to view this instructional video on how to program your lights:

http://www.youtube.com/watch?v=AOACyN4AOS0
I have done hard reset. now when doing update i get error 6 message,
i have done a hard reset on all modules and can only do update on module one, so i have decided after 10 days and countless hours it is time for it to go back, and looked at and repaired replaced what ever, just want it to work
It is so unfortunate, but such is life.... Pity i sold my arcadia series3 pendant yesterday, just guess means dont get to fire up the new tank for another week or 2


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Unread 02/23/2011, 06:21 AM   #143
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Quote:
Originally Posted by aufo8mycat View Post
I have done hard reset. now when doing update i get error 6 message,
i have done a hard reset on all modules and can only do update on module one, so i have decided after 10 days and countless hours it is time for it to go back, and looked at and repaired replaced what ever, just want it to work
It is so unfortunate, but such is life.... Pity i sold my arcadia series3 pendant yesterday, just guess means dont get to fire up the new tank for another week or 2
Error # 6 is: "error during transferring one line in firmware file"

This means that you very likely still have a source of radio interference nearby and the problem is not with the Illumina itself. Do you have any Vortech pumps running on your tank? If you do, try turning them off during the update as they also run on the 2.4 GHz spectrum.

I also had some serious radio interference that caused some headaches during firmware upgrades until I figured out that I had too many devices on the 2.4 GHz spectrum running in my home (WiFi router, Cordless Phones, 5 computers, 2 cell phones, iPad, Vortech Pumps, LED TV etc). Once I was able to isolate the problem the firmware updates went without a hitch.

I have suggested to Vertex that they allow updates on other channels (other than channel 0) to get around this problem.

I hope you will give it another shot before you give up.

Cheers!

-TDF


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Unread 02/23/2011, 04:00 PM   #144
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Quote:
Originally Posted by TheDogFather View Post
Error # 6 is: "error during transferring one line in firmware file"

This means that you very likely still have a source of radio interference nearby and the problem is not with the Illumina itself. Do you have any Vortech pumps running on your tank? If you do, try turning them off during the update as they also run on the 2.4 GHz spectrum.

I also had some serious radio interference that caused some headaches during firmware upgrades until I figured out that I had too many devices on the 2.4 GHz spectrum running in my home (WiFi router, Cordless Phones, 5 computers, 2 cell phones, iPad, Vortech Pumps, LED TV etc). Once I was able to isolate the problem the firmware updates went without a hitch.

I have suggested to Vertex that they allow updates on other channels (other than channel 0) to get around this problem.

I hope you will give it another shot before you give up.

Cheers!

-TDF
I tried again and again, i got a USB extension, and that solved my error 6 problem now back to error 3 any idea what that means, it will start the update, screen says "getting firmware for module1 or 2 or which ever, then it will change to getting bootloader then the error 3 message arrives
I am not giving up on the light, it is the coolest thing around, what it is i am giving up on is the frustration and going to get some one else to do it, because of my working hours, i am not able to play email ping pong with Hans at vertex, which makes it even more frustrating because after a suggestion from him it takes another 24 hours b4 i can get a another one, my local LFS and also the Graeme the guy company that imports these into Australia have bee n very good as has Hans in Germany, and know that they will sort it out as i am sick of the stress of trying everything and the other haf just saying you spent all that money make it work or take it back!
nah there are no votechs, not even a tank yet i have unplugged as many things as i can think of, LED tv, ps3 wii phones, home and mobile, keyboard, (had to borrow a computer even,


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Unread 02/23/2011, 06:05 PM   #145
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Quote:
Originally Posted by aufo8mycat View Post
I tried again and again, i got a USB extension, and that solved my error 6 problem now back to error 3 any idea what that means, it will start the update, screen says "getting firmware for module1 or 2 or which ever, then it will change to getting bootloader then the error 3 message arrives
I am not giving up on the light, it is the coolest thing around, what it is i am giving up on is the frustration and going to get some one else to do it, because of my working hours, i am not able to play email ping pong with Hans at vertex, which makes it even more frustrating because after a suggestion from him it takes another 24 hours b4 i can get a another one, my local LFS and also the Graeme the guy company that imports these into Australia have bee n very good as has Hans in Germany, and know that they will sort it out as i am sick of the stress of trying everything and the other haf just saying you spent all that money make it work or take it back!
nah there are no votechs, not even a tank yet i have unplugged as many things as i can think of, LED tv, ps3 wii phones, home and mobile, keyboard, (had to borrow a computer even,
Error #3: No reply from module that firmware update activated

Take the light to a different area in your house like the basement or garage if you can. Also, turn off the wifi on your laptop when you are running the updater....

Good to hear you are sticking with it.

-TDF


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Current Tank Info: 112G Shallow Rimless
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Unread 02/24/2011, 12:16 AM   #146
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Quote:
Originally Posted by TheDogFather View Post
Error #3: No reply from module that firmware update activated

Take the light to a different area in your house like the basement or garage if you can. Also, turn off the wifi on your laptop when you are running the updater....

Good to hear you are sticking with it.

-TDF
I packed it all up and was going to take it back this afternoon, but i thought i would try one more thing, i bought a 10meter usb extension and have the lights outside and and it is actually working up to module 3 now and going strong, other half aint to happy about having to stand outside and move it for each module
**** spoke to soon mod 3 just failed error 3 but at least i have new hope and will keep trying


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Unread 02/24/2011, 08:00 AM   #147
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after much work it finally is all good thanks so much thedogfather your help has been fantastic, and as a result i now own the best light fixture around these parts
if ever your in australia i'll buy ya a beer
cheers


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Unread 02/24/2011, 11:34 AM   #148
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Ya know, I love the looks of the Vertex, IMO -best looking LED fixture out there, and I will probably bite the bullet one day and buy one, but man, I'm no computer geek and if I have to stand on the neighbor's front lawn in order to update modules, I don't know, there's gotta be a better way.

I would find it very frustrating to finally get the fixture and can't figure out how to get it working to its full potential., but then again, I'm half brain dead when it comes to geeky stuff on the computer., but I'll probably still buy one.

I'm just sitting on the fence like many others watching, taking it all in, hoping to see the colors in SPS over a long period of time, that I see under other types of lighting., I'm hard core sps, so I'm looking at spectrum more than anything, no doubt it has the power.

Did I mention I love the look of this fixture.


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Unread 02/24/2011, 01:35 PM   #149
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Ya know, I love the looks of the Vertex, IMO -best looking LED fixture out there, and I will probably bite the bullet one day and buy one, but man, I'm no computer geek and if I have to stand on the neighbor's front lawn in order to update modules, I don't know, there's gotta be a better way.

I would find it very frustrating to finally get the fixture and can't figure out how to get it working to its full potential., but then again, I'm half brain dead when it comes to geeky stuff on the computer., but I'll probably still buy one.

I'm just sitting on the fence like many others watching, taking it all in, hoping to see the colors in SPS over a long period of time, that I see under other types of lighting., I'm hard core sps, so I'm looking at spectrum more than anything, no doubt it has the power.

Did I mention I love the look of this fixture.
from what i know updating is easy and not a problem, just for some reason there is something that io couldnt isolate in my house, and yes trust me it was very very frustrating, but the feeling of it working welll far outweighs the frustrations, plus to the the support of aquadepot and vertex have been fantastic


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Unread 02/24/2011, 05:12 PM   #150
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So, my understanding is... in the end the USB extender is was what solved the vast majority of the connectivity problems?

I've said this before, in this post and others use a USB extender...the v-stick appears to me to work like a garage door opener...it must be close and pointing at the unit to work properly.

Maybe its just me...but it appears that people aren't posting too much about having problems when they set the light manually or getting settings/points/whatever on the program...but when they go to use the V-stick everything comes to a screaming halt?

Maybe people should focus on isolating the light rather than focusing all the fancy gadgets in your residences that could potentially cause interference...This light is just another part of the science of our tanks...science isolates variables.

Heck show outside radio interference who's the boss and use a USB extender and blue painters tape the V-stick to the wall (THE MANUAL DOES SAY WITHIN 2 FEET, they know the V-stick is weak they just don't want to come out and say it) as close as you can to the fixture. That should definitely cancel out outside interference.

I think the most are making this light far more complicated than it should be, myself included...I still can't get my PC to properly format the screen for the weather effects argh!

What I've said is subjective it's just what's worked for me and the pattern I have noticed through almost all v-stick post issues...to me the V-stick is the Achilles heel of the Vertex if not used properly.


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