Vertex Illumina Light Studio Programming Thread - Page 6

dparks001 · 09/11/2012, 06:41 PM

Thanks - I changed it to "Lunar." When I exit the software it still states that the start has not been identified. Thoughts? Thanks! Dave

dparks001 · 09/11/2012, 06:59 PM

It actually says startup settings not defined. Thoughts? Thx.

notclear · 09/12/2012, 04:59 AM

After you set the moon settings, you should click on the Apply moon setting button. then you need to click on the Start-up setting button which will store all fixture settings into its flash memory so the settings are saved against power failure.

Rxfoote · 09/12/2012, 10:13 PM

Any thoughts on the following;?...

I received my new Red and UV modules today. Installed physically no problem! Updated firmware on vstick without an issue. Started to upgrade firmware on controller, got to 17% and errored out. Now the led module closest to the controls just continually blinks. I can still view the controller in Vertex, but can't upgrade the firmware... Ideas? Thanks!

notclear · 09/13/2012, 05:26 AM

Reset the power and then start to update again. But before you do that make sure that the communication between the stick and the fixture is very strong, like under -60. I literally placed the stick just underneath the fixture's controller module by the use of a USB extension cord, I usually get -46 signal strength.

If you get the error during the update, just click on the restart button and then it will restart the update on the problem module.

In the past like about 2 years ago, this Restart button is not in the software, I had to remove the splash guard and physically pressed the reset button on the LED pad. There is an instruction file when you download the firmware, it tells you how to physically reset the pad. But I doubt that you need to do this any more.

There is one guy on another forum asking for help in updateing the firmware and he got a lot of errors as well. I pointed out the communication is the key but I believe he just ignored my post and kept asking questions for the next few days before someone again pointed out the communication issue!

Rxfoote · 09/13/2012, 05:44 AM

Thanks for the tips, I'll give it a try. I did reset the power last night and now when I try to upgrade the firmware I select the file and it just goes back to the summary page. I never get the option again to start the upgrade process. I have tried this on two different laptops and get the same results...

Luxo · 09/13/2012, 06:27 AM

Quote:

Originally Posted by Rxfoote

Thanks for the tips, I'll give it a try. I did reset the power last night and now when I try to upgrade the firmware I select the file and it just goes back to the summary page. I never get the option again to start the upgrade process. I have tried this on two different laptops and get the same results...

Which firmware are you on? I have the same thing as NotClear the Restart button is there. Pretty easy in case of error.
As stated the connection is the key.
USB extenders are cheap and readily available. Having one will make things much easier.
I wish they would include one in the package.
The Comm is via ZigBee which does have a good range but I guess dependent to the ambient signal interference.
Cheers
Dave

Rxfoote · 09/13/2012, 08:10 AM

I don't think mine is a connection issue. I am literally on top of the controller. The issue is that I select firmware update within Vertex Desktop and select the .bin file and then it just goes right back to the Vertex Desktop. It never brings up the Firmware upgrade module... Same results on two different laptops.

notclear · 09/13/2012, 08:22 AM

At the bottom of the desktop screen, what's the signal number or do you see No Lamp instead?

Rxfoote · 09/13/2012, 08:38 AM

I shown nothing - bottom just shows Vertex Systems. I don't see a lamp strength anywhere? When I go to Summary - I show my controller, but the Firmware Version now just shows a 1... I followed directions exactly and literally had the adapter on top of the controller on the first attempt.(I'm an IT guy so I do stuff like this all the time...) - I have tried reset options with same results. Thanks for the help!

I'm pretty sure I don't get the lamp indicator because the upgrade firmware module never comes up. I've tried now from 4 different laptops, all with the same results. When I click on firmware update, I select the file and it just goes back to the Vertex Desktop. The Upgrade Module never comes up...

notclear · 09/13/2012, 09:21 AM

I find that if you maximze the desktop software screen you will see the signal message at the bottom.

Also try to place the v-stick underneath the controller pad instead of on top of it.

Rxfoote · 09/13/2012, 09:51 AM

Ok, just tried with it directly under with same results. Here are screen captures - 1st shows the summary page, 2nd I select the firmware and then it just goes back to the summary page. You'll also see at the bottom(maximized) no lamp indicator...

http://photobucket.com/rxfoote60g - pic of the tank is from a year or so ago.

notclear · 09/13/2012, 09:55 AM

Hmm, in that case I am out of suggestion, sorry.

dparks001 · 09/13/2012, 08:28 PM

Hi Notclear- question for you back on the moon light. First thanks for all the help. Ok so here goes. I set up in expert all my times from sunrise to sunset and all seems to be going just as planned. Then I added the lunar moon trapezoid and the graph looks just fine. Every thing is moving along and at 10 pm at night all daytime graphs are a zero. But at 9 pm while it only has a bit of royal blue and blue to burn off until 10 pm, a bank of white lights goes on - I cannot associate this with anything in the day or moon settings. Any thoughts? Thanks! Dave

notclear · 09/13/2012, 08:38 PM

If the graph looks ok but the light displays otherwise, then I think a power reset of the fixture may fix it.

Luxo · 09/13/2012, 11:45 PM

Quote:

Originally Posted by Rxfoote

Ok, just tried with it directly under with same results. Here are screen captures - 1st shows the summary page, 2nd I select the firmware and then it just goes back to the summary page. You'll also see at the bottom(maximized) no lamp indicator...

http://photobucket.com/rxfoote60g - pic of the tank is from a year or so ago.

Same here, no suggestions!
Try emailing Vertex directly, I had a few questions about 8 months or so ago and talked to Nicolas He was very helpful.
I'll PM you his email address.
Cheers,
Dave

Rxfoote · 09/14/2012, 07:30 AM

Thanks, I'm emailing back/forth with Jamie from Vertex. Hopefully will get somewhere.

Rxfoote · 09/14/2012, 03:03 PM

Thank to Jamie with Vertex, Riley with Proline and the J&L guys. They were great to help and deal with! Not 100% sure why, but one out of 100 something attempts the firmware upgrade took. Laptop in exact same spot as always on the other attempts and not sure why but it took this time.

I can tell that the Red Module is working as it lights up, but I don't get anything from the UV/Violet Module. Is this programmed seperately in the Desktop Software?

Thanks to everyone!

Rxfoote · 09/14/2012, 03:20 PM

Nevermind, I'm a dummy found UV section in the software. Will try to program now.

Rxfoote · 09/14/2012, 03:29 PM

Ok, everything is working!!! Recommendations for where to start the Red and UV Modules? Thanks!

dparks001 · 09/15/2012, 05:12 AM

I was still playing around with the settings and I switched to moon light and now Lunar cycle is gray and I cannot select it?? I have as of 9/15/2012 the days to the next full moon 14. Any reason why I cannot select lunar cycle again??

Thanks! Dave

dparks001 · 09/15/2012, 05:29 AM

Figured that out. Had to reclick on expert mod and then go to moon settings. Man I love this but wish is was a bit more guided for the dummies like me.

thorSvenson · 09/15/2012, 01:21 PM

I'm having the exact same problem as Rxfoote. How exactly did you solve this? I unplugged the unit, held the second button from the right and plugged it back in. The blue lights flash indicating it's ready to start the update again, I'm able to connect to it when I click on connect to V-stick, I see Firmware Version 1, I click on Firmware update and nothing happens, my laptop is on the tank, basically under the fixture and nothing happens. Any ideas?

thorSvenson · 09/15/2012, 02:05 PM

So I'm in the process of updating the firmware. I held down the button on the pad next to the auxiliary pad plugged it back in and started the update. Only the first pad updated, it was the only option, and now I'm running the update again on the rest. So why did it fail the first time? It errored out and I clicked update again as per the instructions, but I got a new error and bricked the controller. I was about six inches from the light when updating the firmware. If the signal is so weak whats the point of the v-link, why not run a usb to it.

thorSvenson · 09/15/2012, 02:49 PM

The firmware update worked, and the UV pad is working

09/12/2012, 04:59 AM	#128
notclear Registered Member Join Date: Nov 2009 Location: Toronto, Canada Posts: 519	After you set the moon settings, you should click on the Apply moon setting button. then you need to click on the Start-up setting button which will store all fixture settings into its flash memory so the settings are saved against power failure. __________________ Red Sea Reefer XL525

09/13/2012, 05:26 AM	#130
notclear Registered Member Join Date: Nov 2009 Location: Toronto, Canada Posts: 519	Reset the power and then start to update again. But before you do that make sure that the communication between the stick and the fixture is very strong, like under -60. I literally placed the stick just underneath the fixture's controller module by the use of a USB extension cord, I usually get -46 signal strength. If you get the error during the update, just click on the restart button and then it will restart the update on the problem module. In the past like about 2 years ago, this Restart button is not in the software, I had to remove the splash guard and physically pressed the reset button on the LED pad. There is an instruction file when you download the firmware, it tells you how to physically reset the pad. But I doubt that you need to do this any more. There is one guy on another forum asking for help in updateing the firmware and he got a lot of errors as well. I pointed out the communication is the key but I believe he just ignored my post and kept asking questions for the next few days before someone again pointed out the communication issue! __________________ Red Sea Reefer XL525

09/13/2012, 08:22 AM	#134
notclear Registered Member Join Date: Nov 2009 Location: Toronto, Canada Posts: 519	At the bottom of the desktop screen, what's the signal number or do you see No Lamp instead? __________________ Red Sea Reefer XL525

09/13/2012, 08:38 AM	#135
Rxfoote Registered Member Join Date: Jun 2010 Posts: 159	I shown nothing - bottom just shows Vertex Systems. I don't see a lamp strength anywhere? When I go to Summary - I show my controller, but the Firmware Version now just shows a 1... I followed directions exactly and literally had the adapter on top of the controller on the first attempt.(I'm an IT guy so I do stuff like this all the time...) - I have tried reset options with same results. Thanks for the help! I'm pretty sure I don't get the lamp indicator because the upgrade firmware module never comes up. I've tried now from 4 different laptops, all with the same results. When I click on firmware update, I select the file and it just goes back to the Vertex Desktop. The Upgrade Module never comes up... Last edited by Rxfoote; 09/13/2012 at 09:21 AM.

09/13/2012, 09:21 AM	#136
notclear Registered Member Join Date: Nov 2009 Location: Toronto, Canada Posts: 519	I find that if you maximze the desktop software screen you will see the signal message at the bottom. Also try to place the v-stick underneath the controller pad instead of on top of it. __________________ Red Sea Reefer XL525

09/11/2012, 06:41 PM	#126
dparks001 Registered Member Join Date: Jul 2004 Location: St. Louis, MO Posts: 68	Thanks - I changed it to "Lunar." When I exit the software it still states that the start has not been identified. Thoughts? Thanks! Dave

09/11/2012, 06:59 PM	#127
dparks001 Registered Member Join Date: Jul 2004 Location: St. Louis, MO Posts: 68	It actually says startup settings not defined. Thoughts? Thx.

09/12/2012, 10:13 PM	#129
Rxfoote Registered Member Join Date: Jun 2010 Posts: 159	Any thoughts on the following;?... I received my new Red and UV modules today. Installed physically no problem! Updated firmware on vstick without an issue. Started to upgrade firmware on controller, got to 17% and errored out. Now the led module closest to the controls just continually blinks. I can still view the controller in Vertex, but can't upgrade the firmware... Ideas? Thanks!

09/13/2012, 05:44 AM	#131
Rxfoote Registered Member Join Date: Jun 2010 Posts: 159	Thanks for the tips, I'll give it a try. I did reset the power last night and now when I try to upgrade the firmware I select the file and it just goes back to the summary page. I never get the option again to start the upgrade process. I have tried this on two different laptops and get the same results...

09/13/2012, 08:10 AM	#133
Rxfoote Registered Member Join Date: Jun 2010 Posts: 159	I don't think mine is a connection issue. I am literally on top of the controller. The issue is that I select firmware update within Vertex Desktop and select the .bin file and then it just goes right back to the Vertex Desktop. It never brings up the Firmware upgrade module... Same results on two different laptops.

09/13/2012, 09:51 AM	#137
Rxfoote Registered Member Join Date: Jun 2010 Posts: 159	Ok, just tried with it directly under with same results. Here are screen captures - 1st shows the summary page, 2nd I select the firmware and then it just goes back to the summary page. You'll also see at the bottom(maximized) no lamp indicator... http://photobucket.com/rxfoote60g - pic of the tank is from a year or so ago.

09/13/2012, 09:55 AM	#138
notclear Registered Member Join Date: Nov 2009 Location: Toronto, Canada Posts: 519	Hmm, in that case I am out of suggestion, sorry. __________________ Red Sea Reefer XL525

09/13/2012, 08:28 PM	#139
dparks001 Registered Member Join Date: Jul 2004 Location: St. Louis, MO Posts: 68	Hi Notclear- question for you back on the moon light. First thanks for all the help. Ok so here goes. I set up in expert all my times from sunrise to sunset and all seems to be going just as planned. Then I added the lunar moon trapezoid and the graph looks just fine. Every thing is moving along and at 10 pm at night all daytime graphs are a zero. But at 9 pm while it only has a bit of royal blue and blue to burn off until 10 pm, a bank of white lights goes on - I cannot associate this with anything in the day or moon settings. Any thoughts? Thanks! Dave

09/13/2012, 08:38 PM	#140
notclear Registered Member Join Date: Nov 2009 Location: Toronto, Canada Posts: 519	If the graph looks ok but the light displays otherwise, then I think a power reset of the fixture may fix it. __________________ Red Sea Reefer XL525

09/14/2012, 07:30 AM	#142
Rxfoote Registered Member Join Date: Jun 2010 Posts: 159	Thanks, I'm emailing back/forth with Jamie from Vertex. Hopefully will get somewhere.

09/14/2012, 03:03 PM	#143
Rxfoote Registered Member Join Date: Jun 2010 Posts: 159	Thank to Jamie with Vertex, Riley with Proline and the J&L guys. They were great to help and deal with! Not 100% sure why, but one out of 100 something attempts the firmware upgrade took. Laptop in exact same spot as always on the other attempts and not sure why but it took this time. I can tell that the Red Module is working as it lights up, but I don't get anything from the UV/Violet Module. Is this programmed seperately in the Desktop Software? Thanks to everyone! Last edited by Rxfoote; 09/14/2012 at 03:16 PM.

09/14/2012, 03:20 PM	#144
Rxfoote Registered Member Join Date: Jun 2010 Posts: 159	Nevermind, I'm a dummy found UV section in the software. Will try to program now.

09/14/2012, 03:29 PM	#145
Rxfoote Registered Member Join Date: Jun 2010 Posts: 159	Ok, everything is working!!! Recommendations for where to start the Red and UV Modules? Thanks!

09/15/2012, 05:12 AM	#146
dparks001 Registered Member Join Date: Jul 2004 Location: St. Louis, MO Posts: 68	I was still playing around with the settings and I switched to moon light and now Lunar cycle is gray and I cannot select it?? I have as of 9/15/2012 the days to the next full moon 14. Any reason why I cannot select lunar cycle again?? Thanks! Dave

09/15/2012, 05:29 AM	#147
dparks001 Registered Member Join Date: Jul 2004 Location: St. Louis, MO Posts: 68	Figured that out. Had to reclick on expert mod and then go to moon settings. Man I love this but wish is was a bit more guided for the dummies like me.

09/15/2012, 01:21 PM	#148
thorSvenson Registered Member Join Date: Jan 2010 Posts: 84	I'm having the exact same problem as Rxfoote. How exactly did you solve this? I unplugged the unit, held the second button from the right and plugged it back in. The blue lights flash indicating it's ready to start the update again, I'm able to connect to it when I click on connect to V-stick, I see Firmware Version 1, I click on Firmware update and nothing happens, my laptop is on the tank, basically under the fixture and nothing happens. Any ideas?

09/15/2012, 02:05 PM	#149
thorSvenson Registered Member Join Date: Jan 2010 Posts: 84	firmware update failure So I'm in the process of updating the firmware. I held down the button on the pad next to the auxiliary pad plugged it back in and started the update. Only the first pad updated, it was the only option, and now I'm running the update again on the rest. So why did it fail the first time? It errored out and I clicked update again as per the instructions, but I got a new error and bricked the controller. I was about six inches from the light when updating the firmware. If the signal is so weak whats the point of the v-link, why not run a usb to it.

09/15/2012, 02:49 PM	#150
thorSvenson Registered Member Join Date: Jan 2010 Posts: 84	uv module The firmware update worked, and the UV pad is working

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