Comcast is full of idiots!

JokerGirl · 10/26/2007, 05:25 AM

At our house, we didn't hav eany cable TV (or internet) until about 2 years ago. Comcast ran lines through when they put the Vinyl Village in behind us.

For the first couple of years it's been great, but this past year we keep having the same thing happen over and over again. Our service has been out since Wednesday, and because of it I couldn't get a bunch of my homework done for one of my classes. It requires you to pick up the homework and submit it over the net.

Anyways.... this same thing happened in July as well. The jist of it is, is that whenever they do maintenance up the road, someone keeps switching our service off! GRRRRRRRRR Yeah okay... we may be the only ones in our 5 house town with Cable, but damn...

The guys came out to the house yesterday. I walked outside and told them "Your problem isn't the house, it's up there" and pointed at the pole. They give me this look like are you kidding me? They get their ladder up and go up the pole to test the feed coming through. Dead as a door nail. They come down and say, "well we can't help you with this right now. If it was before 1pm, we could have called the guys to go to the station and flip you back on, but at this point they are useless."

Great... another 3 days without service.

JokerGirl · 10/26/2007, 05:28 AM

Sorry.. please move to the Lounge

tydtran · 10/26/2007, 07:19 AM

Call comcast and tell them you need a refund for every day your servicce is not working. I hate Comcast service.

burton14e7 · 10/26/2007, 07:51 AM

Time Warner is horrid too. I told them they need six sigma for their processes....

10/26/2007, 05:25 AM	#1
JokerGirl Whistler's Mother Join Date: Nov 2006 Location: That place Posts: 1,345	Comcast is full of idiots! At our house, we didn't hav eany cable TV (or internet) until about 2 years ago. Comcast ran lines through when they put the Vinyl Village in behind us. For the first couple of years it's been great, but this past year we keep having the same thing happen over and over again. Our service has been out since Wednesday, and because of it I couldn't get a bunch of my homework done for one of my classes. It requires you to pick up the homework and submit it over the net. Anyways.... this same thing happened in July as well. The jist of it is, is that whenever they do maintenance up the road, someone keeps switching our service off! GRRRRRRRRR Yeah okay... we may be the only ones in our 5 house town with Cable, but damn... The guys came out to the house yesterday. I walked outside and told them "Your problem isn't the house, it's up there" and pointed at the pole. They give me this look like are you kidding me? They get their ladder up and go up the pole to test the feed coming through. Dead as a door nail. They come down and say, "well we can't help you with this right now. If it was before 1pm, we could have called the guys to go to the station and flip you back on, but at this point they are useless." Great... another 3 days without service.

10/26/2007, 05:28 AM	#2
JokerGirl Whistler's Mother Join Date: Nov 2006 Location: That place Posts: 1,345	Sorry.. please move to the Lounge __________________ 01000001 01101110 01111001 01101111 01101110 01100101 00111111 Current Tank Info: 120g Reef Tank, 60g Cube Mantis/Reef Tank, Want more info, ask me.

10/26/2007, 07:51 AM	#4
burton14e7 Registered Member Join Date: Feb 2004 Location: Keller, Tx Posts: 2,009	Time Warner is horrid too. I told them they need six sigma for their processes.... __________________ Go Lakers! Current Tank Info: Currently awaiting relapse.

10/26/2007, 07:19 AM	#3
tydtran Registered Member Join Date: Aug 2007 Location: New Jersey Posts: 853	Call comcast and tell them you need a refund for every day your servicce is not working. I hate Comcast service.