brand new skimmer not turning on???

Jurassic · 06/22/2010, 01:46 PM

I just ordered the bubble magnus nac 3.5 and it got here today. i stick it in the sump, turn it on...nothing..i take it out plug it in...nothing

whats the deal?

somethingphishy · 06/22/2010, 01:51 PM

have you checked to see that the impeller is installed correctly?

Jurassic · 06/22/2010, 01:57 PM

i cant take the pump out

shroutk3 · 06/22/2010, 02:04 PM

you should be able to disassemble the entire thing. Are you sure that you got the 110V version of the pump? Is this a brand new skimmer? Have you contacted BM?

Jurassic · 06/22/2010, 02:09 PM

It's brand new, I emailed the website I bought it from and BM. It's a brand new pump (PH-1100 AC 110-120 V/60Hz 28 W). I can't get the pump out because of the legs.

Jurassic · 06/22/2010, 02:14 PM

I just wiggled the pump off, now what?

Jurassic · 06/22/2010, 02:31 PM

I was able to mess with the needle wheel and the pump turned on

moondoggy4 · 06/22/2010, 04:57 PM

Plug it in and turn it off a couple of times to make sure you will not have anymore problems.

06/22/2010, 01:46 PM	#1
Jurassic Registered Member Join Date: Jun 2010 Posts: 98	brand new skimmer not turning on??? I just ordered the bubble magnus nac 3.5 and it got here today. i stick it in the sump, turn it on...nothing..i take it out plug it in...nothing whats the deal?

06/22/2010, 01:51 PM	#2
somethingphishy Registered Member Join Date: Apr 2004 Location: Fleetwood, pa Posts: 852	have you checked to see that the impeller is installed correctly? __________________ "Set the gearshift for the high gear Of your soul, you've got to run like An antelope out of control!" Current Tank Info: 50g/20l sump

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06/22/2010, 01:57 PM	#3
Jurassic Registered Member Join Date: Jun 2010 Posts: 98	i cant take the pump out

06/22/2010, 02:04 PM	#4
shroutk3 Registered Member Join Date: Mar 2009 Location: Ripley, Ny Posts: 315	you should be able to disassemble the entire thing. Are you sure that you got the 110V version of the pump? Is this a brand new skimmer? Have you contacted BM?

06/22/2010, 02:09 PM	#5
Jurassic Registered Member Join Date: Jun 2010 Posts: 98	It's brand new, I emailed the website I bought it from and BM. It's a brand new pump (PH-1100 AC 110-120 V/60Hz 28 W). I can't get the pump out because of the legs.

06/22/2010, 02:14 PM	#6
Jurassic Registered Member Join Date: Jun 2010 Posts: 98	I just wiggled the pump off, now what?

06/22/2010, 02:31 PM	#7
Jurassic Registered Member Join Date: Jun 2010 Posts: 98	I was able to mess with the needle wheel and the pump turned on

06/22/2010, 04:57 PM	#8
moondoggy4 Registered Member Join Date: Jan 2007 Location: menifee So cal Posts: 11,042	Plug it in and turn it off a couple of times to make sure you will not have anymore problems.