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04/03/2012, 04:44 PM
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#1 |
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Premium Member
 Join Date: Dec 2005
Posts: 28
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Apex display froze
We had a thunderstorm in the area 2 hours ago and when I came home I saw that my aquarium lights were off and when I looked at the apex display, it was frozen and showed an earlier time. I unplugged the Apex base module and replugged it. Since then there is no power to the module. I tried connecting and disconnecting several times with no success. Please help.
Sam
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SAM Currently, 400 gal custom in-built peninsula mixed reef tank. Previously,105 gal oceanic starphire tank predominantly SPS, 90 gal mixed reef bowfront and 47 gal bowfront FOWLR. |
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04/03/2012, 07:31 PM
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#2 |
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WHO DAT??
Join Date: Sep 2009
Location: Baton Rouge, LA
Posts: 5,709
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Can you still access it via your browser?
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I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com |
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04/04/2012, 10:15 PM
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#3 |
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Premium Member
Join Date: Dec 2005
Posts: 28
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Apex base module dead
The apex base module was dead when I tried to re-connect. Spoke with Paul at Neptune's. He was very helpful. The unit had to be sent to them. I am currently managing with 10 timers and temp setting on chiller.
I am concerned about this happening again and therefore I will just get another back up base module just in case this happens again. Sam
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SAM Currently, 400 gal custom in-built peninsula mixed reef tank. Previously,105 gal oceanic starphire tank predominantly SPS, 90 gal mixed reef bowfront and 47 gal bowfront FOWLR. |
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| Tags |
| apex power status, froze, power on, status light |
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