EMERGENCY: Apex network setup

kevin_e · 11/06/2016, 08:59 PM

I'm leaving town for a week starting tomorrow morning. I factory reset my Apex to try and solve an issue I was having and now it won't connect to my router. I have everything plugged into it; return pump, skimmer, lights, ATO etc.

What setting does this thing need to be on to connect?

Thank you very much!

Cammunoz · 11/06/2016, 09:01 PM

make sure your port forwarding adress is the same as the adress you pit in your router settings

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kevin_e · 11/06/2016, 09:09 PM

Quote:

Originally Posted by Cammunoz

make sure your port forwarding adress is the same as the adress you pit in your router settings

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I'm dense on computer lingo. Can you explain to me a little more detailed please.

Cammunoz · 11/06/2016, 09:10 PM

log into your router and look at the port forwarding section. Also look at your network settings on your apex network setting and see what the adress is in your apex

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kevin_e · 11/06/2016, 09:12 PM

Quote:

Originally Posted by Cammunoz

log into your router and look at the port forwarding section. Also look at your network settings on your apex network setting and see what the adress is in your apex

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I looked up my router through the command prompt and got my IPV4 address. Is that the one?

Cammunoz · 11/06/2016, 09:14 PM

No you have to log into your router who is your provider / or router company it had its own adress you can look it up searching google

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kevin_e · 11/06/2016, 09:21 PM

Quote:

Originally Posted by Cammunoz

No you have to log into your router who is your provider / or router company it had its own adress you can look it up searching google

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Thanks. How do I search that on Google? What do I search?

slief · 11/06/2016, 09:25 PM

You don't need to worry about port forwarding to connect the Apex to the internet let alone Fusion. The only purpose port forwarding would serve is to allow you to connect to the defaults web interface that you would normally access via the IP address.

Is this the classic Apex or the Apex 2016? If classic, use the display to go to system/network and make sure DHCP in enabled. if it's enabled, that will get you connected to your network assuming you are hard wired to your router and not using a wireless bridge. If you are using a wireless bridge, then you first need to get that connected to your network.

This is the Get Started instructions for a new Classic Apex.
https://www.neptunesystems.com/getstarted/apexgold/

Get Started for Apex 2016.
https://www.neptunesystems.com/getstarted/apexng/

kevin_e · 11/06/2016, 09:28 PM

Quote:

Originally Posted by slief

You don't need to worry about port forwarding to connect the Apex to the internet let alone Fusion. The only purpose port forwarding would serve is to allow you to connect to the defaults web interface that you would normally access via the IP address.

Is this the classic Apex or the Apex 2016? If classic, use the display to go to system/network and make sure DHCP in enabled. if it's enabled, that will get you connected to your network assuming you are hard wired to your router and not using a wireless bridge. If you are using a wireless bridge, then you first need to get that connected to your network.

This is the Get Started instructions for a new Classic Apex.
https://www.neptunesystems.com/getstarted/apexgold/

Get Started for Apex 2016.
https://www.neptunesystems.com/getstarted/apexng/

Yes, it's hard wired and it is the now classic version. So the IP address doesn't matter at all? The only thing that needs to be checked is the DHCP?

slief · 11/06/2016, 09:38 PM

Quote:

Originally Posted by kevin_e

Yes, it's hard wired and it is the now classic version. So the IP address doesn't matter at all? The only thing that needs to be checked is the DHCP?

If you enable DHCP and restart the Apex after saving the setting, the Apex will obtain in IP address along with the subnet and DNS from your router automatically. You can then get the IP address of the Apex via the network setting screen in the display. You can also enable Fusion via the display after which your Apex should be accessible via Fusion assuming you had it connected to Fusion prior the reset.

kevin_e · 11/06/2016, 09:40 PM

Quote:

Originally Posted by slief

If you enable DHCP and restart the Apex after saving the setting, the Apex will obtain in IP address along with the subnet and DNS from your router automatically. You can then get the IP address of the Apex via the network setting screen in the display. You can also enable Fusion via the display after which your Apex should be accessible via Fusion assuming you had it connected to Fusion prior the reset.

I did. I enabled the DHCP and restarted, but I still have the red exclamation on the Fusion.

slief · 11/06/2016, 10:14 PM

Quote:

Originally Posted by kevin_e

I did. I enabled the DHCP and restarted, but I still have the red exclamation on the Fusion.

Did you enable Fusion via the display like I mentioned above? You will need to do that in order for your Apex to connect to Fusion and then enable Fusion control if you want to be able to control or make programming changes via Fusion. They are off by default and will be off after a reset. I don't think you will need a new token since the Apex was already connected to Fusion prior to the update but the get started link I provided above describes how to get the new Token if it's even needed.

kevin_e · 11/06/2016, 10:34 PM

Quote:

Originally Posted by slief

Did you enable Fusion via the display like I mentioned above? You will need to do that in order for your Apex to connect to Fusion and then enable Fusion control if you want to be able to control or make programming changes via Fusion. They are off by default and will be off after a reset. I don't think you will need a new token since the Apex was already connected to Fusion prior to the update but the get started link I provided above describes how to get the new Token if it's even needed.

How do you enable it? I don't see an enable option. I can see my Apex on fusion, it just says reconnected.

slief · 11/06/2016, 10:48 PM

Quote:

Originally Posted by kevin_e

How do you enable it? I don't see an enable option. I can see my Apex on fusion, it just says reconnected.

So your Apex is now connected to Fusion again? If not, go to the display, go to system and look for Fusion and select that to enable it. That or go to the network settings screen and get the IP address of the Apex. Enter that in your browser followed by the port number which is 80. It should look something like this when type it into the web browser: 192.168.1.1:80 but change the 192.168.1.1 to match your Apex IP address. Then hit the config tag and go to network settings and enable Fusion and Fusion control.

slief · 11/06/2016, 10:52 PM

Take a look at section 5C on page 24 of the manual below if you can't figure it out from the above info.
https://www.neptunesystems.com/downl...ual.pdf#page24

As a side note, make sure you Apex is getting an IP address. Like I mentioned above, go to network setting on the display and check the IP address. If you set to DHCP and you're not getting an IP address, something else is going on and I would start checking your network connections and cable.

Bluefish9 · 11/07/2016, 07:20 AM

Subnet, tokens, DNS, DHCP... I haven't even taken my Apex out of the box yet for this reason. These words are like alien to me.

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homer1475 · 11/07/2016, 07:22 AM

it really is pretty simple to connect if you read and follow the directions. It took me all of 5 minutes to get connected to my router. The programming on the other hand, took me months to finally figure out and get right.

Bluefish9 · 11/07/2016, 07:34 AM

Months? Terrific. Cant hardly wait

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homer1475 · 11/07/2016, 07:54 AM

Basic programming is easy, its when you get complicated that the programming language gets complicated.

What really threw me was the physical and virtual outlets. Once I figured out most things have both and which was which did the programming get much easier to figure out.

Grayhead · 11/07/2016, 09:17 AM

It's not that bad really. Once you done into the advanced side, it can get tricky. The forums for Neptune will really help. Writing the code is the worse, but for a basic setup it's not needed

11/06/2016, 08:59 PM	#1
kevin_e Registered Member Join Date: Jun 2013 Posts: 1,083	EMERGENCY: Apex network setup I'm leaving town for a week starting tomorrow morning. I factory reset my Apex to try and solve an issue I was having and now it won't connect to my router. I have everything plugged into it; return pump, skimmer, lights, ATO etc. What setting does this thing need to be on to connect? Thank you very much!

11/06/2016, 09:25 PM	#8
slief RC Sponsor Join Date: Sep 2009 Posts: 14,173	You don't need to worry about port forwarding to connect the Apex to the internet let alone Fusion. The only purpose port forwarding would serve is to allow you to connect to the defaults web interface that you would normally access via the IP address. Is this the classic Apex or the Apex 2016? If classic, use the display to go to system/network and make sure DHCP in enabled. if it's enabled, that will get you connected to your network assuming you are hard wired to your router and not using a wireless bridge. If you are using a wireless bridge, then you first need to get that connected to your network. This is the Get Started instructions for a new Classic Apex. https://www.neptunesystems.com/getstarted/apexgold/ Get Started for Apex 2016. https://www.neptunesystems.com/getstarted/apexng/ __________________ Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476

11/06/2016, 10:52 PM	#15
slief RC Sponsor Join Date: Sep 2009 Posts: 14,173	Take a look at section 5C on page 24 of the manual below if you can't figure it out from the above info. https://www.neptunesystems.com/downl...ual.pdf#page24 As a side note, make sure you Apex is getting an IP address. Like I mentioned above, go to network setting on the display and check the IP address. If you set to DHCP and you're not getting an IP address, something else is going on and I would start checking your network connections and cable. __________________ Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476

11/07/2016, 07:22 AM	#17
homer1475 Registered Member Join Date: Mar 2015 Location: Upstate NY Posts: 5,313	it really is pretty simple to connect if you read and follow the directions. It took me all of 5 minutes to get connected to my router. The programming on the other hand, took me months to finally figure out and get right. __________________ 80G SCA Build: http://reefcentral.com/forums/showthread.php?t=2560256 Originally posted by der_wille_zur_macht: "He's just taking his lunch to work"

11/07/2016, 07:54 AM	#19
homer1475 Registered Member Join Date: Mar 2015 Location: Upstate NY Posts: 5,313	Basic programming is easy, its when you get complicated that the programming language gets complicated. What really threw me was the physical and virtual outlets. Once I figured out most things have both and which was which did the programming get much easier to figure out. __________________ 80G SCA Build: http://reefcentral.com/forums/showthread.php?t=2560256 Originally posted by der_wille_zur_macht: "He's just taking his lunch to work"

11/06/2016, 09:01 PM	#2
Cammunoz Registered Member Join Date: Jan 2015 Posts: 547	make sure your port forwarding adress is the same as the adress you pit in your router settings Sent from my iPhone using Tapatalk

11/06/2016, 09:10 PM	#4
Cammunoz Registered Member Join Date: Jan 2015 Posts: 547	log into your router and look at the port forwarding section. Also look at your network settings on your apex network setting and see what the adress is in your apex Sent from my iPhone using Tapatalk

11/06/2016, 09:14 PM	#6
Cammunoz Registered Member Join Date: Jan 2015 Posts: 547	No you have to log into your router who is your provider / or router company it had its own adress you can look it up searching google Sent from my iPhone using Tapatalk

11/07/2016, 07:20 AM	#16
Bluefish9 Registered Member Join Date: Aug 2016 Location: Massapequa, NY Posts: 225	Subnet, tokens, DNS, DHCP... I haven't even taken my Apex out of the box yet for this reason. These words are like alien to me. Sent from my iPhone using Tapatalk

11/07/2016, 07:34 AM	#18
Bluefish9 Registered Member Join Date: Aug 2016 Location: Massapequa, NY Posts: 225	Months? Terrific. Cant hardly wait Sent from my iPhone using Tapatalk

11/07/2016, 09:17 AM	#20
Grayhead Registered Member Join Date: Oct 2011 Posts: 581	It's not that bad really. Once you done into the advanced side, it can get tricky. The forums for Neptune will really help. Writing the code is the worse, but for a basic setup it's not needed __________________ 240 Gallon mixed reef, Apex Controlled Radion gen4 pro/T-5 hybrid combo, TBS Liverock Lifereef sump, skimmer, and Fuge 2- MP 40, 1- Vectra M1 return pump, Build thread below http: