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03/01/2017, 05:13 PM
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#1 |
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Registered Member
Join Date: Mar 2016
Posts: 3
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Pacific Sun Hyperion r2 issues
Hi all,
just got pacific sun Hyperion r2+, so far I have managed to connect it to mac but no joy with pc as cannot get it to download latest firmware, also the lcd screen shows only solid blocks even when turned on, is this faulty lcd screen or is it something to do with a firmware update ? any help would be greatly appreciated |
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03/01/2017, 06:30 PM
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#2 |
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Registered Member
Join Date: Sep 2003
Location: North Carolina
Posts: 20,050
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__________________
Who me? |
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03/02/2017, 01:57 AM
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#3 |
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Registered Member
Join Date: Aug 2015
Location: Poland
Posts: 652
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Or direct EU support(manufacturer) - service@pacific-sun.eu
www.pacificsun-usa.com is Distributor website. Regards |
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03/02/2017, 10:58 AM
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#4 |
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Registered Member
Join Date: Mar 2016
Posts: 3
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thank you guys, all sorted now, the lcd was faulty but being replaced FOC and a guy called Tomasz set it all up remotely and now working fine, top class customer service
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| pacific sun lamp |
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