Phenomenal Tunze support

Navig8tr · 07/05/2019, 01:55 PM

I recently had an issue with a piece of Tunze equipment that Roger Vitko (Tunze USA rep) worked through with me. As usual, he went above and beyond my expectations. Whenever you are purchasing reef equipment, I would recommend that you always give Tunze consideration. Their products are well engineered and the customer support from Roger is unparalleled. I just wanted to provide some unsolicited feedback regarding a great experience from one of the Reef Central sponsors.

Roy Arena · 07/05/2019, 06:02 PM

I totally agree, Tunze makes great products and they provide exceptional product support. Roger is the best.

moondoggy4 · 07/05/2019, 07:17 PM

Roger sets the bar high, I have quite a bit of Tunze products, all still working.

E.intheC · 07/06/2019, 05:08 PM

Yup, I’m also a big fan.

Fishbulb2 · 07/06/2019, 07:42 PM

Agreed. I've always received phenomenal support from Roger and Tunze.

Mimbler1 · 07/12/2019, 05:50 PM

I don't know how Roger does it. Always responds quickly and knows his equipment in and out.

Nereaga · 07/13/2019, 01:56 PM

It’s good to hear he still, after 10+ years after me leaving the hobby and returning, is handling Tunze’s CS exceptionally well. Kudos to him. I dealt with him in the past, very good at what he does.

07/05/2019, 01:55 PM	#1
Navig8tr Registered Member Join Date: Jul 2005 Posts: 70	Phenomenal Tunze support I recently had an issue with a piece of Tunze equipment that Roger Vitko (Tunze USA rep) worked through with me. As usual, he went above and beyond my expectations. Whenever you are purchasing reef equipment, I would recommend that you always give Tunze consideration. Their products are well engineered and the customer support from Roger is unparalleled. I just wanted to provide some unsolicited feedback regarding a great experience from one of the Reef Central sponsors.

07/06/2019, 05:08 PM	#4
E.intheC Registered Member Join Date: Sep 2008 Location: Long Island NY Posts: 5,373	Yup, I’m also a big fan. __________________ -Eric

07/06/2019, 07:42 PM	#5
Fishbulb2 Registered Member Join Date: Mar 2006 Location: Bethesda, MD Posts: 1,807	Agreed. I've always received phenomenal support from Roger and Tunze. __________________ Just getting back in, but trying to do it right! Current Tank Info: 40 gallon tank. SPS, LPS, few softies

07/12/2019, 05:50 PM	#6
Mimbler1 Registered Member Join Date: Oct 2000 Location: Wichita, KS Posts: 575	I don't know how Roger does it. Always responds quickly and knows his equipment in and out. __________________ Mike

07/05/2019, 06:02 PM	#2
Roy Arena Registered Member Join Date: Aug 2003 Location: Chandler AZ. Posts: 202	I totally agree, Tunze makes great products and they provide exceptional product support. Roger is the best.

07/05/2019, 07:17 PM	#3
moondoggy4 Registered Member Join Date: Jan 2007 Location: menifee So cal Posts: 11,042	Roger sets the bar high, I have quite a bit of Tunze products, all still working.

07/13/2019, 01:56 PM	#7
Nereaga Registered Member Join Date: Oct 2007 Location: Oley, Pa 19547 Posts: 1,513	It’s good to hear he still, after 10+ years after me leaving the hobby and returning, is handling Tunze’s CS exceptionally well. Kudos to him. I dealt with him in the past, very good at what he does.