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Unread 11/02/2006, 04:00 PM   #26
pumpdogs
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60 bucks is not the end of the world but I did not like the fact the guy could care less if I got money back or not.


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Unread 11/02/2006, 04:04 PM   #27
jpslickorocks
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I agree with you 100% It is the principal of the deal. Did he give you a tracking # to begin with or did he just tell you he was tracking it?


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Unread 11/02/2006, 04:08 PM   #28
pumpdogs
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He gave me a trcking number.The bottomline is UPS screwed up and he did not care.All he had to do was file a complaint(I was told this by UPS)and he refused.


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Unread 11/02/2006, 04:14 PM   #29
r00onmac
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if it makes you feel any better it wouldnt have made a difference.... ups, fedex, etc dont cover live items and as far as they are concerned the item becomes perishable as soon as it hits their hands....

my onyx from rod was delayed because UPS assumed the address was wrong when i didnt put an apartment number (i was working the desk the day of the delivery, so i figured no apartment was necessary) and when i called to ask about it and explained the fragile and expensive contents of the box they said that it wouldnt be covered if it died. they were going to try and deliver it the next day until i *****ed my *** off


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Unread 11/02/2006, 04:19 PM   #30
daveverdo
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How do you know it was UPS's fault? Did they admit to screwing up?

If you have all of the UPS info in writing then paypal or Ebay will work things out with you and the a-hole seller.

You may also want to sthart a thread in the vendor experience forum here. I do not know if anyone uses that forums but I tend to check before making a purchase.

A lot of reefers use this forum and a few negative comments here is death for many merchants.

Many of know each other via this forum and while many of us would hate each other in person on here we all tend to trust each other more than some comment on Ebay.

Dave


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Unread 11/02/2006, 04:28 PM   #31
Bono
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I tryed to find him on Ebay but couldn't. Do you know if he's still out there and how do we find him?


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Unread 11/02/2006, 06:15 PM   #32
pumpdogs
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The company is soumiknight.


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Unread 11/02/2006, 06:32 PM   #33
pgammon
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File a dispute with paypal for non-receipt of goods. I've done this twice and received refunds both times. I thought I read somewhere in the paypal rules that unless the seller has a signature there is no proof of receipt.


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Unread 11/02/2006, 06:33 PM   #34
wetcarpet
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Definately file a complaint with paypal. I have had two people try to rip me off on Ebay. They reversed the charges fairly quickly. I do a lot of selling and buying on ebay confidently because of the way paypal handled my issues.


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Unread 11/02/2006, 06:37 PM   #35
criccio
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Here's some phone #'s as I have no patience for emails.

e-Bay, Inc.
408-376-7400
Toll Free: 800-322-9266
And another one: 888-749-3229

PayPal
1-888-221-1161
or 402-935-2050

For PayPal in the UK: 0870 7307 191 (replace the first 0 by +44 if dialling from outside the UK)
PayPal (Europe) Ltd
Hotham House
1 Heron Square
Richmond Upon Thames
TW9 1EJ


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Unread 11/02/2006, 07:45 PM   #36
Radcat
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He replied to your post on ebay. Said he offered you a refund. If that's true I would take it or reply to his post saying he never offered.


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Unread 11/02/2006, 10:51 PM   #37
leeweber85
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That's strange, I ordered a RO/DI filter from that seller a couple years ago... he seemed like a pretty helpful person. You'd think with as much as he sells on ebay he could at least file the shipping claim.. thats $45 of UPS's money... not his.

Lee


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Unread 11/02/2006, 11:08 PM   #38
Spbeyond
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I accidentaly put his name, Jimstrains into the web bar. And sure enough Jimtrains.com poped up. he sells trains and ROs! (Which makes me think it is the same guy.)


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Unread 11/02/2006, 11:21 PM   #39
mhurley
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Ok everyone...sorry....I'm closing this now. This is truly and Ebay/PayPal issue and has nothing to do with RC. Take the issue to those channels, you've posted your issue here and it's done now.

Good luck in getting this resolved.


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