Hanna pH/ORP tester

cherubfish pair · 02/20/2009, 09:34 PM

Having trouble with this tester right out of box. Tried testing orp, primary display was only thing showing for about 15 seconds, then whole display went off. Couldn't get it back on again. Tried new batteries and won't turn on.

dfs/la2 · 02/20/2009, 09:53 PM

cherubfish pair,

Thank you for your post. We are sorry to hear that you have been experiencing difficulties with your Hanna tester. To better assist you with troubleshooting the unit, we recommend directly calling our Technical Support Department at 1-800-381-7179 ext 225.

Mike S.
Technical Support
Drs. Foster and Smith

02/20/2009, 09:34 PM	#1
cherubfish pair Registered Member Join Date: May 2004 Location: Libby, Montana Posts: 7,061 Blog Entries: 1	Hanna pH/ORP tester Having trouble with this tester right out of box. Tried testing orp, primary display was only thing showing for about 15 seconds, then whole display went off. Couldn't get it back on again. Tried new batteries and won't turn on. __________________ pairo chero Thanks for looking at my build thread and subscribe to it if you already haven't yet! Current Tank Info: thirty rimless

02/20/2009, 09:53 PM	#2
dfs/la2 RC Sponsor Join Date: Feb 2006 Posts: 4,435	cherubfish pair, Thank you for your post. We are sorry to hear that you have been experiencing difficulties with your Hanna tester. To better assist you with troubleshooting the unit, we recommend directly calling our Technical Support Department at 1-800-381-7179 ext 225. Mike S. Technical Support Drs. Foster and Smith