my typhoon III finally works great! :)

doox00 · 04/03/2006, 05:01 PM

My typhoon III worked good for the first 150ish gallons, the tds meter was showing 1 for ro/di water. After 150ish gallons it was in the 30's.. so called airwaterice up and they figured it was the membrane, so sent me a new one, plus sending me a couple new di's, since mine got burned through so fast. Well the new membrane did no good. so today I received the replacement rail (all the plumbing etc).. screwed my filtesr and such on it.. and now I get 2 ro and 0 ro/di! woohoo very nice.

my tap water is 160-170 going in, so with 2 ro and 0 ro/di I am very happy now. airwaterice.com customer service was fantastic to btw, if you are looking for a ro/di unit I would highly recommend you check them out.

dascharisma · 04/03/2006, 05:45 PM

I recieved 3 faulty ro membranes from airwaterice. Then i stopped dealing with them. I wonder how long your new membrane will last.

Brad

AZDesertRat · 04/03/2006, 07:14 PM

AWI doesn't make the membranes. They come from Dow so don't blame them. If you have received 3 membranes that sounds like pretty darn good customer service to me. Thats like blaming Ford or GM if a Goodyear tire goes bad even though they replace it for you until its right. Get real.
My Dow membrane from them has lasted over two years and still going strong.

smleee · 04/03/2006, 07:51 PM

I'm glad you finally got it figured out doox00. I know you just got screwed on those lights you got a while back, so this is fair turn around.....well fair would have been a little different, but just as well. Three cheers for AWI. On a side note, I met 2 other reefers this weekend and both owned Typhoon III's...they both love them and one guy said "that thing rocks!"

eee

BeanAnimal · 04/03/2006, 08:19 PM

Quote:

Originally posted by dascharisma
I recieved 3 faulty ro membranes from airwaterice. Then i stopped dealing with them. I wonder how long your new membrane will last.

Brad

The guy got new membranes and when that did not work they sent him a whole new unit. See if you get that kind of support from any other vendor. You got 3 membranes, when they could have told you to contact DOW for support.

04/03/2006, 05:01 PM	#1
doox00 Premium Member Join Date: Feb 2006 Location: West Michigan Posts: 928	my typhoon III finally works great! :) My typhoon III worked good for the first 150ish gallons, the tds meter was showing 1 for ro/di water. After 150ish gallons it was in the 30's.. so called airwaterice up and they figured it was the membrane, so sent me a new one, plus sending me a couple new di's, since mine got burned through so fast. Well the new membrane did no good. so today I received the replacement rail (all the plumbing etc).. screwed my filtesr and such on it.. and now I get 2 ro and 0 ro/di! woohoo very nice. my tap water is 160-170 going in, so with 2 ro and 0 ro/di I am very happy now. airwaterice.com customer service was fantastic to btw, if you are looking for a ro/di unit I would highly recommend you check them out.

04/03/2006, 05:45 PM	#2
dascharisma Registered Member Join Date: Sep 2004 Location: Ankeny, Iowa Posts: 1,144	I recieved 3 faulty ro membranes from airwaterice. Then i stopped dealing with them. I wonder how long your new membrane will last. Brad __________________ I HATE BROWN CORALS! Current Tank Info: 420 gallon display, 900 gallon system. Volcano Skimmer, Tunze Streams, Neptune Controllers, Radium Bulbs, PFO HQI Ballasts, Tradewinds Chiller

04/03/2006, 07:14 PM	#3
AZDesertRat Moved On Join Date: Jan 2002 Location: NW Phoenix Posts: 16,621	AWI doesn't make the membranes. They come from Dow so don't blame them. If you have received 3 membranes that sounds like pretty darn good customer service to me. Thats like blaming Ford or GM if a Goodyear tire goes bad even though they replace it for you until its right. Get real. My Dow membrane from them has lasted over two years and still going strong.

04/03/2006, 07:51 PM	#4
smleee Registered Member Join Date: May 2004 Location: Boise, ID Posts: 1,344	I'm glad you finally got it figured out doox00. I know you just got screwed on those lights you got a while back, so this is fair turn around.....well fair would have been a little different, but just as well. Three cheers for AWI. On a side note, I met 2 other reefers this weekend and both owned Typhoon III's...they both love them and one guy said "that thing rocks!" eee