FYI Hydor Koralia Pumps

shuturhole316tx · 11/01/2007, 01:42 PM

Just an FYI on ho impressed I am with the company. As most of you know that have the Koralia pumps they only shoot the water out of two of the four openings which makes it hard to adjust your flow. I have 2 #3 Pumps that I bought back in the summer, and 2 more #4 pumps that I just bought last month. The #4 pumps came with a flow deflector that makes the flow stream out the front of the pump and not the sides, and I love this fact. The problem was that they do not sell these deflectors anywhere. I emailed the company and ask about this and to my surprise I opened my mail box today and there was a box with two of the deflectors in it. This is a great company with great support.

Nereaga · 11/01/2007, 02:20 PM

Good to know. I just purchased the #2 pump. I cant wait to have one less pump IN the tank!

carlos_fb · 11/01/2007, 02:21 PM

Yeah I love the new flow deflectors, without them I wouldn't be able to keep my sand in place.

masher09 · 11/01/2007, 06:49 PM

I have 2 # 4's enroute. I can't wait to receive them.

Got great service from Premium Aquatics

ccorpse27 · 11/01/2007, 07:05 PM

Hydor has excellent customer service. Pumps are great too!

happyface888 · 11/01/2007, 07:06 PM

So we just email hydor for the add on?

reefredy75 · 11/01/2007, 07:15 PM

That was the main reason I got rid of mine, I couldn't control the flow to keep my sand where it belongs

mudhen · 11/01/2007, 07:24 PM

Quote:

Originally posted by happyface888
So we just email hydor for the add on?

I called Hydor today and they said they would mail the flow cone and the fish grid to anyone that contacted them at their office.

It sounds like faxing the request is a good way to go - they gave me their toll free fax #:

866-329-4937 (916-920-5522)

mudhen

shuturhole316tx · 11/02/2007, 07:40 AM

I contacted them by Email

shuturhole316tx · 11/02/2007, 07:49 AM

I contacted them by Email

chris4869 · 11/02/2007, 08:48 AM

Quote:

Originally posted by shuturhole316tx
I contacted them by Email

Can you post the email address for us?

shuturhole316tx · 11/02/2007, 11:10 AM

4147 Northgate Blvd, Suite 6, Sacramento, CA 95834 - USA
Ph. 001 (916)920-5222 - Fax 001 (916)920-5522

hydor.usa@hydor.com

Try any of these

homebrewdude · 11/02/2007, 06:26 PM

I asked them why one of my #4's trips my GFCI and puts a small voltage in my tank.
No response yet
I need to try to call on Monday

fat-tony · 11/02/2007, 07:38 PM

it's one of the older ones. There were a couple a while ago that did this and apparently the problem has been fixed

NeveSSL · 11/02/2007, 08:30 PM

Wow... thats really cool...

Does anyone know if they'll all be shipping with flow deflectors eventually? I'm probably going to get 2 3's for my 45.

Brandon

homebrewdude · 11/03/2007, 06:13 AM

I don't think the problem was ever with the 4's
And I bought mine after the problem was supposed to be fixed

kdblove_99 · 11/03/2007, 06:24 AM

Just emailed them. hope i get these.

That office is like 20 minutes from my house, who knew!

CHAR3 · 11/03/2007, 01:18 PM

i bought a 2 from premium aquatics last week and it cane with the new deflector its very nice

NeveSSL · 11/03/2007, 01:20 PM

Good deal... thanks CHAR3!

Brandon

herostar · 11/03/2007, 01:22 PM

I'd like to see what these flow deflectors look like. I bought my Koralia 1 when they initially launched and I love it!

Who's got a pic of the deflector??????

carlos_fb · 11/03/2007, 02:17 PM

There you go...

cgarr017 · 11/03/2007, 02:55 PM

i bought 2 #2's and one of them stopped working after 2 weeks

kdblove_99 · 11/08/2007, 09:33 PM

I also emailed them sunday and today in my mailbox was 2 defelctors!

homebrewdude · 11/09/2007, 04:27 PM

This number is not in service

1-916-988 5222

reef2 · 11/09/2007, 04:32 PM

i email'd them and they sent me some of the deflectors and stainless steel shafts. heres a hint include ur address in the email.

11/01/2007, 01:42 PM	#1
shuturhole316tx Premium Member Join Date: Mar 2007 Location: Killeen, TX/Camp Taji, Iraq Posts: 315	FYI Hydor Koralia Pumps Just an FYI on ho impressed I am with the company. As most of you know that have the Koralia pumps they only shoot the water out of two of the four openings which makes it hard to adjust your flow. I have 2 #3 Pumps that I bought back in the summer, and 2 more #4 pumps that I just bought last month. The #4 pumps came with a flow deflector that makes the flow stream out the front of the pump and not the sides, and I love this fact. The problem was that they do not sell these deflectors anywhere. I emailed the company and ask about this and to my surprise I opened my mail box today and there was a box with two of the deflectors in it. This is a great company with great support. __________________ Thanks, John 180 Gal Reef & Fish Starfire Tank Current Tank Info: 180 Gal, Starfire Tank, Corals, Fish, inverts, lots of money!

11/01/2007, 07:15 PM	#7
reefredy75 Registered Member Join Date: May 2006 Location: Big D, Texas Posts: 179	That was the main reason I got rid of mine, I couldn't control the flow to keep my sand where it belongs __________________ ReefRedy75 A reef tank has a way of making any job a low paying job! Current Tank Info: 140 gal SPS, ASM skimmer PM sump/fuge 2x 250 MH 10K XM 220w VHO actinic icecap ballasts

11/02/2007, 07:40 AM	#9
shuturhole316tx Premium Member Join Date: Mar 2007 Location: Killeen, TX/Camp Taji, Iraq Posts: 315	I contacted them by Email __________________ Thanks, John 180 Gal Reef & Fish Starfire Tank Current Tank Info: 180 Gal, Starfire Tank, Corals, Fish, inverts, lots of money!

11/02/2007, 07:49 AM	#10
shuturhole316tx Premium Member Join Date: Mar 2007 Location: Killeen, TX/Camp Taji, Iraq Posts: 315	I contacted them by Email __________________ Thanks, John 180 Gal Reef & Fish Starfire Tank Current Tank Info: 180 Gal, Starfire Tank, Corals, Fish, inverts, lots of money!

11/02/2007, 11:10 AM	#12
shuturhole316tx Premium Member Join Date: Mar 2007 Location: Killeen, TX/Camp Taji, Iraq Posts: 315	4147 Northgate Blvd, Suite 6, Sacramento, CA 95834 - USA Ph. 001 (916)920-5222 - Fax 001 (916)920-5522 hydor.usa@hydor.com Try any of these __________________ Thanks, John 180 Gal Reef & Fish Starfire Tank Current Tank Info: 180 Gal, Starfire Tank, Corals, Fish, inverts, lots of money!

11/01/2007, 02:20 PM	#2
Nereaga Registered Member Join Date: Oct 2007 Location: Oley, Pa 19547 Posts: 1,513	Good to know. I just purchased the #2 pump. I cant wait to have one less pump IN the tank!

11/01/2007, 02:21 PM	#3
carlos_fb Registered Member Join Date: Jul 2006 Location: Michigan Posts: 879	Yeah I love the new flow deflectors, without them I wouldn't be able to keep my sand in place.

11/01/2007, 06:49 PM	#4
masher09 Registered Member Join Date: Oct 2007 Location: Bloomington IL Posts: 57	I have 2 # 4's enroute. I can't wait to receive them. Got great service from Premium Aquatics

11/01/2007, 07:05 PM	#5
ccorpse27 Registered Member Join Date: Nov 2006 Location: Central Virginia Posts: 379	Hydor has excellent customer service. Pumps are great too!

11/01/2007, 07:06 PM	#6
happyface888 Registered Member Join Date: May 2007 Location: San Francisco CA Posts: 3,987	So we just email hydor for the add on?

11/02/2007, 06:26 PM	#13
homebrewdude Registered Member Join Date: Sep 2006 Location: Dyer Posts: 995	I asked them why one of my #4's trips my GFCI and puts a small voltage in my tank. No response yet I need to try to call on Monday

11/02/2007, 07:38 PM	#14
fat-tony Registered Member Join Date: Aug 2004 Location: Hornell, NY Posts: 1,483	it's one of the older ones. There were a couple a while ago that did this and apparently the problem has been fixed __________________ Jason Current Tank Info: 125 mixed reef. Icecap 660 3x5' T5HO Icecap 430 2x6' VHO actinic

11/02/2007, 08:30 PM	#15
NeveSSL Got tubes? Join Date: Dec 2006 Location: Nashville, TN Posts: 6,759	Wow... thats really cool... Does anyone know if they'll all be shipping with flow deflectors eventually? I'm probably going to get 2 3's for my 45. Brandon __________________ I am proof that post count is not directly proportional to "reef IQ". Zip Ties = Reef Duck Tape Geek it till it MHz!!! Current Tank Info: 180g Build in Process

11/03/2007, 06:13 AM	#16
homebrewdude Registered Member Join Date: Sep 2006 Location: Dyer Posts: 995	I don't think the problem was ever with the 4's And I bought mine after the problem was supposed to be fixed

11/03/2007, 06:24 AM	#17
kdblove_99 Registered Member Join Date: Feb 2006 Location: Frederick,CO Posts: 8,683	Just emailed them. hope i get these. That office is like 20 minutes from my house, who knew!

11/03/2007, 01:18 PM	#18
CHAR3 Registered Member Join Date: Nov 2005 Location: Southern Indiana Posts: 66	i bought a 2 from premium aquatics last week and it cane with the new deflector its very nice

11/03/2007, 01:20 PM	#19
NeveSSL Got tubes? Join Date: Dec 2006 Location: Nashville, TN Posts: 6,759	Good deal... thanks CHAR3! Brandon __________________ I am proof that post count is not directly proportional to "reef IQ". Zip Ties = Reef Duck Tape Geek it till it MHz!!! Current Tank Info: 180g Build in Process

11/03/2007, 01:22 PM	#20
herostar Registered Member Join Date: Aug 2006 Location: Denver Posts: 1,024	I'd like to see what these flow deflectors look like. I bought my Koralia 1 when they initially launched and I love it! Who's got a pic of the deflector?????? __________________ Do a good turn daily. Current Tank Info: 58g Oceanic (Est. 2007)

11/03/2007, 02:17 PM	#21
carlos_fb Registered Member Join Date: Jul 2006 Location: Michigan Posts: 879	There you go...

11/03/2007, 02:55 PM	#22
cgarr017 Registered Member Join Date: Oct 2007 Location: virginia beach Posts: 230	i bought 2 #2's and one of them stopped working after 2 weeks __________________ Old Dominion Current Tank Info: 75g mixed reef

11/08/2007, 09:33 PM	#23
kdblove_99 Registered Member Join Date: Feb 2006 Location: Frederick,CO Posts: 8,683	I also emailed them sunday and today in my mailbox was 2 defelctors!

11/09/2007, 04:27 PM	#24
homebrewdude Registered Member Join Date: Sep 2006 Location: Dyer Posts: 995	This number is not in service 1-916-988 5222

11/09/2007, 04:32 PM	#25
reef2 Registered Member Join Date: Oct 2006 Location: michigan Posts: 639	i email'd them and they sent me some of the deflectors and stainless steel shafts. heres a hint include ur address in the email.