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Unread 11/24/2009, 11:20 AM   #1
scoots
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Don't ever buy BLV bulbs in the US

So I had an issue with some bulbs I had bought from a LFS that is no longer in buisness. I had bought a couple BLV 400W SE bulbs and when I tried to use one it burned for an hour then shifted color and went out. There were some white streaks left in the glass and it would not relight.

I had been trying to contact BLV for a couple weeks with no luck and sent one last e-mail last night to see if they could replace it and finally got a response from a Ushio Rep in CA today. After submitting so many inquaries to BLV they finally forwarded one to Ushio and I did not expect what I was told.

Turns out BLV has no authorized distributors in the US and they come in on the grey market with no warranty form BLV or Ushio (Ushio owns BLV). The rep from Ushio in the best interest of the company said he would replace the bulb that wasn't working as well as the one I have been using for the last month with new Ushio bulbs. WOW didn't expect that service!

So to recap never buy BLV bulbs in the US as they are manufactured specifiically for Europe and have no warranty in the USA, and Ushio rocks!!!


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Unread 11/24/2009, 01:03 PM   #2
nyvp
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sorry to hear about your troubles. thanks for the heads up


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Unread 11/24/2009, 02:00 PM   #3
NoHooks
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Let's here one for Ushio! Reputations are everything.


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Unread 11/24/2009, 03:07 PM   #4
scoots
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Quote:
Originally Posted by nohooks View Post
let's here one for ushio! Reputations are everything.
+1


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Unread 11/24/2009, 04:43 PM   #5
tkeracer619
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/me toasts to Ushio


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Unread 11/24/2009, 04:53 PM   #6
gcarroll
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Ushio is a great company. Glad to see that they are taking care of you!


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Unread 11/24/2009, 05:09 PM   #7
jeffeg
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good info


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Unread 11/24/2009, 05:10 PM   #8
jeff1225
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Thanks for the heads up on this brand.


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Unread 11/24/2009, 07:34 PM   #9
luther1200
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Where did you buy the bulb? Was it an on-line vendor?


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Unread 11/24/2009, 07:58 PM   #10
scoots
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Originally Posted by luther1200 View Post
Where did you buy the bulb? Was it an on-line vendor?
Nope was a local fish store that had been around for quite a few years but had changed ownership a few times and they closed a few months after I bought it.


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