Problems with MP10

Lavish62 · 02/26/2010, 08:17 PM

Wondering if anyone has problems with their MP10? Red light flashing on reef crest mode, and shutting off when the flow slows down.

Thx

sedorusc · 02/26/2010, 08:18 PM

properly aligned? no issues in other modes? not really sure. have you sent in the warranty card. I'd call to get an answer and troubleshooting from the company

Johnny C · 02/26/2010, 08:19 PM

That error usually means that your MP10 isn't aligned properly, and you most likely need to do a 'hard reset'. I believe there's info on how to do it in the manual, but if not you can always check out the EcoTech Marine Sponsor Forum for help.

Lavish62 · 02/26/2010, 08:56 PM

Thanks guys, I'll try to re-align and hard reset. I also posted a post in the Eco tech forum. Well see what they say.

I'm glad you said something, I haven't sent either card back to them. I'm really bad at that.

sedorusc · 02/26/2010, 09:50 PM

you can also register your product online

Lavish62 · 02/27/2010, 11:26 AM

Thanks for all your help guys. I went to the ecotech website and found this. It fixedthe problem for me.

A: The most common cause of a VorTech pump driver blinking red is because the auto-disconnect calibration was performed improperly. In order to enable disconnect auto-shutoff protection, you must perform a calibration step. This procedure is outlined in the instruction manual. An important aspect of this procedure is that the dry side of the VorTech pump must go through the calibration sequence while holding it in your hand. If you leave the pump attached to the aquarium during this calibration process, it will result in blinking red errors that will remain until the calibration is cleared from the pump’s memory. To clear the calibration, you must perform the following steps:

Hold mode (pump blinks white)
Hold mode and set (pump blinks yellow/white)
Cycle power to the pump by un-plugging and re-plugging it in
Upon re-powering, the pump should operate normally. If you would like to re-enable calibration properly, remove the dry side from the aquarium, hold it in your hand, and follow the directions for enabling pump disconnect auto-shutoff protection in your user manual.

02/26/2010, 08:17 PM	#1
Lavish62 Registered Member Join Date: Feb 2006 Location: Chino Hills Posts: 614	Problems with MP10 Wondering if anyone has problems with their MP10? Red light flashing on reef crest mode, and shutting off when the flow slows down. Thx __________________ Confessions of a reefaholic!!! It's go time!!! Current Tank Info: 50Gal Rimless, 12gal. sump, 250 Pheonix, 2 Actinic, WM RX150 Skimmer, Profilux Doser, Euro reef Kalk Reactor, Vortec MP10, Tunze 6025, Eheim 1620 return, Aqua logic 1/4HP chiller, RK Elite

02/26/2010, 08:18 PM	#2
sedorusc Registered Member Join Date: Apr 2006 Location: auburn, NY Posts: 1,710	properly aligned? no issues in other modes? not really sure. have you sent in the warranty card. I'd call to get an answer and troubleshooting from the company __________________ I wondered why the baseball kept getting bigger. Then it hit me. Current Tank Info: 10 gallon, ac70 fuge with nano-glo, 6 rb & 6 cw cree leds, 2x koralia nano

02/26/2010, 08:19 PM	#3
Johnny C Registered Member Join Date: Aug 2008 Location: Buffalo, NY Posts: 4,140	That error usually means that your MP10 isn't aligned properly, and you most likely need to do a 'hard reset'. I believe there's info on how to do it in the manual, but if not you can always check out the EcoTech Marine Sponsor Forum for help. __________________ "...the sea, once it casts its spell, holds one in its net of wonders forever" -Jacques Cousteau

02/26/2010, 08:56 PM	#4
Lavish62 Registered Member Join Date: Feb 2006 Location: Chino Hills Posts: 614	Thanks guys, I'll try to re-align and hard reset. I also posted a post in the Eco tech forum. Well see what they say. I'm glad you said something, I haven't sent either card back to them. I'm really bad at that. __________________ Confessions of a reefaholic!!! It's go time!!! Current Tank Info: 50Gal Rimless, 12gal. sump, 250 Pheonix, 2 Actinic, WM RX150 Skimmer, Profilux Doser, Euro reef Kalk Reactor, Vortec MP10, Tunze 6025, Eheim 1620 return, Aqua logic 1/4HP chiller, RK Elite

02/26/2010, 09:50 PM	#5
sedorusc Registered Member Join Date: Apr 2006 Location: auburn, NY Posts: 1,710	you can also register your product online __________________ I wondered why the baseball kept getting bigger. Then it hit me. Current Tank Info: 10 gallon, ac70 fuge with nano-glo, 6 rb & 6 cw cree leds, 2x koralia nano

02/27/2010, 11:26 AM	#6
Lavish62 Registered Member Join Date: Feb 2006 Location: Chino Hills Posts: 614	Thanks for all your help guys. I went to the ecotech website and found this. It fixedthe problem for me. A: The most common cause of a VorTech pump driver blinking red is because the auto-disconnect calibration was performed improperly. In order to enable disconnect auto-shutoff protection, you must perform a calibration step. This procedure is outlined in the instruction manual. An important aspect of this procedure is that the dry side of the VorTech pump must go through the calibration sequence while holding it in your hand. If you leave the pump attached to the aquarium during this calibration process, it will result in blinking red errors that will remain until the calibration is cleared from the pump’s memory. To clear the calibration, you must perform the following steps: Hold mode (pump blinks white) Hold mode and set (pump blinks yellow/white) Cycle power to the pump by un-plugging and re-plugging it in Upon re-powering, the pump should operate normally. If you would like to re-enable calibration properly, remove the dry side from the aquarium, hold it in your hand, and follow the directions for enabling pump disconnect auto-shutoff protection in your user manual. __________________ Confessions of a reefaholic!!! It's go time!!! Current Tank Info: 50Gal Rimless, 12gal. sump, 250 Pheonix, 2 Actinic, WM RX150 Skimmer, Profilux Doser, Euro reef Kalk Reactor, Vortec MP10, Tunze 6025, Eheim 1620 return, Aqua logic 1/4HP chiller, RK Elite