Apex lite order missing lab grade ph probe

eggerstout · 03/02/2010, 06:38 PM

I just received my order (invoice order #224438) and (online order #189469). I didn't receive my lab grade ph probe with my order. The invoice that I have in pdf when I submitted my order has the apex lite 366.99 and probe 62.95 listed separately, in the email with tracking number it has it combined for 429.94. I called the number listed but its after hours. Just trying get this resolved so I can have apex up and running.

Thanks,
Jordan

Jeremy B. · 03/03/2010, 09:43 AM

Hi Jordan,

Sorry for the inconvenience. It sounds like MIchelle got you taken care of this morning. Let me know if there is anything we can help you with.

Thanks,
Jeremy

eggerstout · 03/03/2010, 03:13 PM

Quote:

Originally Posted by Jeremy B.

Hi Jordan,

Sorry for the inconvenience. It sounds like MIchelle got you taken care of this morning. Let me know if there is anything we can help you with.

Thanks,
Jeremy

Thanks for the reply, hopefully I'll have it by next week. I'll setup everything else.

03/02/2010, 06:38 PM	#1
eggerstout Registered Member Join Date: Feb 2008 Location: Wisconsin Posts: 67	I just received my order (invoice order #224438) and (online order #189469). I didn't receive my lab grade ph probe with my order. The invoice that I have in pdf when I submitted my order has the apex lite 366.99 and probe 62.95 listed separately, in the email with tracking number it has it combined for 429.94. I called the number listed but its after hours. Just trying get this resolved so I can have apex up and running. Thanks, Jordan

03/03/2010, 09:43 AM	#2
Jeremy B. Registered Member Join Date: May 2001 Location: Indianapolis, IN / Muncie, IN Posts: 8,219	Hi Jordan, Sorry for the inconvenience. It sounds like MIchelle got you taken care of this morning. Let me know if there is anything we can help you with. Thanks, Jeremy