6025 not working

pompeyjohn · 07/25/2010, 11:27 AM

Hello,

I have a 6025 that displays the following...

It sometimes will not start up. The propellor twitches around in about twenty degree increments
when it works, sometimes stops
when it works, buzzes loudly

Is there any maintenance I can perform to get this working again? Thanks in advance.

rvitko · 07/26/2010, 09:19 AM

It sounds like it may be a much older pump with some issues that are behind just maintenance. Please send it in and include a note with return address and phone number

Tunze USA
305 Victor St
Austin, TX 78753

pompeyjohn · 07/26/2010, 12:06 PM

Thanks Roger.

Coyle · 08/19/2010, 11:57 PM

I am having this same issue. Should I send it in?

rvitko · 08/20/2010, 10:08 AM

Yes.

pompeyjohn · 08/20/2010, 12:22 PM

Roger,

Just wanted to thank you for exceptional customer service. Tunze have found in me a customer for life. Thanks again.

07/25/2010, 11:27 AM	#1
pompeyjohn Registered Member. Join Date: May 2010 Posts: 890	6025 not working Hello, I have a 6025 that displays the following... It sometimes will not start up. The propellor twitches around in about twenty degree increments when it works, sometimes stops when it works, buzzes loudly Is there any maintenance I can perform to get this working again? Thanks in advance.

07/26/2010, 09:19 AM	#2
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	It sounds like it may be a much older pump with some issues that are behind just maintenance. Please send it in and include a note with return address and phone number Tunze USA 305 Victor St Austin, TX 78753 __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

08/20/2010, 10:08 AM	#5
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	Yes. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

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07/26/2010, 12:06 PM	#3
pompeyjohn Registered Member. Join Date: May 2010 Posts: 890	Thanks Roger.

08/19/2010, 11:57 PM	#4
Coyle Coral Samurai Join Date: Feb 2004 Location: NOLA Posts: 351	I am having this same issue. Should I send it in?

08/20/2010, 12:22 PM	#6
pompeyjohn Registered Member. Join Date: May 2010 Posts: 890	Roger, Just wanted to thank you for exceptional customer service. Tunze have found in me a customer for life. Thanks again.