Issues with Apex Controller Webpage

Spudzeric · 09/29/2010, 05:07 PM

Is anyone else having any issues with their aquacontroller web page. I updated the firmware two nights ago and have had problems ever since.

When I click the headers for "Status", "Configuration", and "XML" the drop-down menus are missing
If I bypass the link for the config menu, when I go to http://apex/outsetup.sht, nothing is displayed
Also when I go to http://apex/profiles.sht, nothing is displayed

Has anyone experienced these problems, if so, how have you fixed them?

kenargo · 09/29/2010, 05:21 PM

When you updated the firmware, did you update the web pages; it is a separate operation?

Spudzeric · 09/29/2010, 06:26 PM

Quote:

Originally Posted by kenargo

When you updated the firmware, did you update the web pages; it is a separate operation?

Yes I used the Apex Flash Utility Version 4.03 to update the web pages. After doing so I have the issues listed above.

In order to get to the "Outlet Setup" page I have to go to http://apex/outsetup.sht and to get to the "Profile Setup" page I have to go to http://apex/profiles.sht. I have attached images of what I see when I get to those pages, which is practically nothing.

If you need anymore information or documents please let me know.

Gordonious · 09/29/2010, 07:17 PM

Did you refresh your browser, clear the catch in your browser, and restart the controller? If none of that works I would just reflash the firm ware.

Think I saw this happen once and I just needed to refresh the browser and log in again.

I don't know specifically what is happening with yours, but these would be my recommendations. Hang around and someone will likely know for sure.

aquamanic · 09/29/2010, 08:43 PM

I think Ken is right. Sounds like your web pages need to be reloaded. No need to update the firmware again. Just use the same firmware utility but click the Update Web Pages button. There should be 40 or so files that it copies. At the end it must say Operation Complete or something didn't load.

Then do as Gordonious says and clear your browser cache. See if that doesn't fix it.

Spudzeric · 09/29/2010, 11:02 PM

Hey guys, thanks for the help. I have had some issues with my computer here lately also. So after reformatting my computer, I re-updated my webpages with the apex flash utility and everything is back to normal. I am able to see all the data again. Thanks again!!

romeodust102 · 09/30/2010, 06:37 AM

i have the same problem. So i updated the webpage. Everything show but when im in my outlet config it doesn't alow me to chose the outlet but only outlet name 2. Meaning the outlet scroll down bar appear but nothing it is showing in there.

romeodust102 · 09/30/2010, 08:20 AM

Another thing i notice is my Apex display unit seem to be missing the manual outlets control as well. Maybe i need to install the firmware again . Right now it check it is still showing that im using 4.03 version .

Spudzeric · 09/30/2010, 09:37 AM

Quote:

Originally Posted by romeodust102

Another thing i notice is my Apex display unit seem to be missing the manual outlets control as well. Maybe i need to install the firmware again . Right now it check it is still showing that im using 4.03 version .

You may want to try re-installing the webpages using a different computer. Don't know what difference it makes but it helped me.

romeodust102 · 09/30/2010, 10:48 AM

oh okay i will do that when i get home thank you. Do the computer have to connect using the ethernet calbe or all i have to do is connected to my network ? because im using a labtop that connecting to my network wireless so i dont know if it make any different .

Thank you all

Spudzeric · 09/30/2010, 10:55 AM

Quote:

Originally Posted by romeodust102

oh okay i will do that when i get home thank you. Do the computer have to connect using the ethernet calbe or all i have to do is connected to my network ? because im using a labtop that connecting to my network wireless so i dont know if it make any different .

Thank you all

I use a wireless network. Let us know if you get it fixed.

romeodust102 · 09/30/2010, 11:41 AM

Cool thank . I will work on it when i get home today and let you guy know. Again thank you .

Spudzeric · 09/30/2010, 03:16 PM

Quote:

Originally Posted by romeodust102

Cool thank . I will work on it when i get home today and let you guy know. Again thank you .

Your welcome! That's why I've always liked this website. Good people and great help.

romeodust102 · 09/30/2010, 06:58 PM

i try to update webpage on another computer didn't work, and i even install the firmware 4.03 again. Still miss the outlet.

aquamanic · 09/30/2010, 07:33 PM

Romeo - do you have internet access working to your controller? If so, go to Russ's site (reeftronics) and from the home page on the right side select the option to display your program (text or table, doesn't matter).

Do you see your outlets and programs?

I think you might have duplicate outlet names and/or numbers and it's caused the controller to get confused. If so, you might try to initialize the outlet memory. This will blow your program and outlet names away and reset to default values. Might be your only choice. Page 102 of the user guide has instructions.

romeodust102 · 09/30/2010, 08:52 PM

i think so too. Lucky i havent install any program yet, so that a good sign i guess. Reason why is because i never got to the outlet config page yet hehehe. As for internet access yes my base unit is connect to my network which im able to get in the Apex page with my laptop from home. But still havent got it to work outside my network yet. Which i will get to it after i fix the outlet problem. Thank you all

Tommy

romeodust102 · 09/30/2010, 09:44 PM

Okay i did everything i can and still not working. So i kinna give up unless someone can help me maybe Remote in my network and help me out and as thank you i can give you a frag of VIDVID RAINBOW DELIGHT from 1-2 inch as a thank you heheheh.

Here is a Video of my recent system

and the colony is in the front.

romeodust102 · 10/01/2010, 08:39 AM

Please help anyone ?

signal7 · 10/17/2010, 08:07 AM

I have the same problem with the outlet setup page not displaying every time.

09/29/2010, 05:07 PM	#1
Spudzeric Registered Member Join Date: Jul 2009 Posts: 38	Issues with Apex Controller Webpage Is anyone else having any issues with their aquacontroller web page. I updated the firmware two nights ago and have had problems ever since. When I click the headers for "Status", "Configuration", and "XML" the drop-down menus are missing If I bypass the link for the config menu, when I go to http://apex/outsetup.sht, nothing is displayed Also when I go to http://apex/profiles.sht, nothing is displayed Has anyone experienced these problems, if so, how have you fixed them? __________________ Fish - Flame Angel, Tomato Clown, Yellow Tang, Yellow Eyed Tang, Redlip Blenny Inverts - Cleaner Shrimp, Tiger Tail Cucumber, Fighting Conch Coral - Zoanthid, Brain, Leather Toadstool, Leather Tree

09/29/2010, 05:21 PM	#2
kenargo Premium Member Join Date: Jan 2007 Location: Redmond, WA Posts: 8,151	When you updated the firmware, did you update the web pages; it is a separate operation? __________________ Click on my name to visit my homepage and access a collection of AquaController and Apex software, tips, trick and other Q&A including a link to the 'unofficial Apex new users guide' with loads of helpful information and don't forget to put a pin in my location map. Current Tank Info: 225G, BK 300 Deluxe, Deltec PF601, Precision Marine Kalkreactor, 2-LMIII+6 pumps, SpectraPure UHE, Apex, LunarSim, Tunze 6305s. Mixed reef, clam, fish, etc.

09/29/2010, 08:43 PM	#5
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	I think Ken is right. Sounds like your web pages need to be reloaded. No need to update the firmware again. Just use the same firmware utility but click the Update Web Pages button. There should be 40 or so files that it copies. At the end it must say Operation Complete or something didn't load. Then do as Gordonious says and clear your browser cache. See if that doesn't fix it. __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com

09/29/2010, 11:02 PM	#6
Spudzeric Registered Member Join Date: Jul 2009 Posts: 38	Hey guys, thanks for the help. I have had some issues with my computer here lately also. So after reformatting my computer, I re-updated my webpages with the apex flash utility and everything is back to normal. I am able to see all the data again. Thanks again!! __________________ Fish - Flame Angel, Tomato Clown, Yellow Tang, Yellow Eyed Tang, Redlip Blenny Inverts - Cleaner Shrimp, Tiger Tail Cucumber, Fighting Conch Coral - Zoanthid, Brain, Leather Toadstool, Leather Tree

09/30/2010, 06:37 AM	#7
romeodust102 Registered Member Join Date: Jun 2007 Location: Mesquite Tx Posts: 29	i have the same problem. So i updated the webpage. Everything show but when im in my outlet config it doesn't alow me to chose the outlet but only outlet name 2. Meaning the outlet scroll down bar appear but nothing it is showing in there. __________________ 500gallon Mainly SPS/LPS. 4 Vortech ES for flow, and Tunze 6105, Calcium reactor, Kalk reactor, Cree's LED for lighting,Trigger system protein skimmer. President of Dallas Marine Aquarium Society Current Tank Info: 500g reef Last edited by romeodust102; 09/30/2010 at 06:51 AM.

09/29/2010, 07:17 PM	#4
Gordonious Registered Member Join Date: Jan 2004 Location: Newark DE Posts: 3,393	Did you refresh your browser, clear the catch in your browser, and restart the controller? If none of that works I would just reflash the firm ware. Think I saw this happen once and I just needed to refresh the browser and log in again. I don't know specifically what is happening with yours, but these would be my recommendations. Hang around and someone will likely know for sure.

09/30/2010, 08:20 AM	#8
romeodust102 Registered Member Join Date: Jun 2007 Location: Mesquite Tx Posts: 29	Another thing i notice is my Apex display unit seem to be missing the manual outlets control as well. Maybe i need to install the firmware again . Right now it check it is still showing that im using 4.03 version . __________________ 500gallon Mainly SPS/LPS. 4 Vortech ES for flow, and Tunze 6105, Calcium reactor, Kalk reactor, Cree's LED for lighting,Trigger system protein skimmer. President of Dallas Marine Aquarium Society Current Tank Info: 500g reef

09/30/2010, 10:48 AM	#10
romeodust102 Registered Member Join Date: Jun 2007 Location: Mesquite Tx Posts: 29	oh okay i will do that when i get home thank you. Do the computer have to connect using the ethernet calbe or all i have to do is connected to my network ? because im using a labtop that connecting to my network wireless so i dont know if it make any different . Thank you all __________________ 500gallon Mainly SPS/LPS. 4 Vortech ES for flow, and Tunze 6105, Calcium reactor, Kalk reactor, Cree's LED for lighting,Trigger system protein skimmer. President of Dallas Marine Aquarium Society Current Tank Info: 500g reef

09/30/2010, 11:41 AM	#12
romeodust102 Registered Member Join Date: Jun 2007 Location: Mesquite Tx Posts: 29	Cool thank . I will work on it when i get home today and let you guy know. Again thank you . __________________ 500gallon Mainly SPS/LPS. 4 Vortech ES for flow, and Tunze 6105, Calcium reactor, Kalk reactor, Cree's LED for lighting,Trigger system protein skimmer. President of Dallas Marine Aquarium Society Current Tank Info: 500g reef

09/30/2010, 06:58 PM	#14
romeodust102 Registered Member Join Date: Jun 2007 Location: Mesquite Tx Posts: 29	i try to update webpage on another computer didn't work, and i even install the firmware 4.03 again. Still miss the outlet. __________________ 500gallon Mainly SPS/LPS. 4 Vortech ES for flow, and Tunze 6105, Calcium reactor, Kalk reactor, Cree's LED for lighting,Trigger system protein skimmer. President of Dallas Marine Aquarium Society Current Tank Info: 500g reef

09/30/2010, 07:33 PM	#15
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	Romeo - do you have internet access working to your controller? If so, go to Russ's site (reeftronics) and from the home page on the right side select the option to display your program (text or table, doesn't matter). Do you see your outlets and programs? I think you might have duplicate outlet names and/or numbers and it's caused the controller to get confused. If so, you might try to initialize the outlet memory. This will blow your program and outlet names away and reset to default values. Might be your only choice. Page 102 of the user guide has instructions. __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com

09/30/2010, 08:52 PM	#16
romeodust102 Registered Member Join Date: Jun 2007 Location: Mesquite Tx Posts: 29	i think so too. Lucky i havent install any program yet, so that a good sign i guess. Reason why is because i never got to the outlet config page yet hehehe. As for internet access yes my base unit is connect to my network which im able to get in the Apex page with my laptop from home. But still havent got it to work outside my network yet. Which i will get to it after i fix the outlet problem. Thank you all Tommy __________________ 500gallon Mainly SPS/LPS. 4 Vortech ES for flow, and Tunze 6105, Calcium reactor, Kalk reactor, Cree's LED for lighting,Trigger system protein skimmer. President of Dallas Marine Aquarium Society Current Tank Info: 500g reef

09/30/2010, 09:44 PM	#17
romeodust102 Registered Member Join Date: Jun 2007 Location: Mesquite Tx Posts: 29	Okay i did everything i can and still not working. So i kinna give up unless someone can help me maybe Remote in my network and help me out and as thank you i can give you a frag of VIDVID RAINBOW DELIGHT from 1-2 inch as a thank you heheheh. Here is a Video of my recent system and the colony is in the front. __________________ 500gallon Mainly SPS/LPS. 4 Vortech ES for flow, and Tunze 6105, Calcium reactor, Kalk reactor, Cree's LED for lighting,Trigger system protein skimmer. President of Dallas Marine Aquarium Society Current Tank Info: 500g reef

10/01/2010, 08:39 AM	#18
romeodust102 Registered Member Join Date: Jun 2007 Location: Mesquite Tx Posts: 29	Please help anyone ? __________________ 500gallon Mainly SPS/LPS. 4 Vortech ES for flow, and Tunze 6105, Calcium reactor, Kalk reactor, Cree's LED for lighting,Trigger system protein skimmer. President of Dallas Marine Aquarium Society Current Tank Info: 500g reef

10/17/2010, 08:07 AM	#19
signal7 Registered Member Join Date: May 2003 Location: Vienna, VA Posts: 80	I have the same problem with the outlet setup page not displaying every time.

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