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Unread 03/12/2013, 08:56 PM   #1
xfactor1315
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Join Date: Jun 2012
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Mp40 locked up wetside

One of my mp40s (manufacturer date April 2 2012) wetside locked up seems like one of the washers melted or something. Anyone have this problem before? I took it apart and it seems when I tighten the nut that holds on the impeller on it makes it so tight it won't turn.


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Unread 03/13/2013, 09:38 AM   #2
xfactor1315
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Customer support wont answer 12 minutes on hold was enough so I hung up.


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Unread 03/13/2013, 10:35 AM   #3
xfactor1315
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Finally talked to them. Awesome customer service.


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Unread 08/26/2014, 01:39 PM   #4
jonnybravo22
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Quote:
Originally Posted by xfactor1315 View Post
One of my mp40s (manufacturer date April 2 2012) wetside locked up seems like one of the washers melted or something. Anyone have this problem before? I took it apart and it seems when I tighten the nut that holds on the impeller on it makes it so tight it won't turn.
Quote:
Originally Posted by xfactor1315 View Post
Finally talked to them. Awesome customer service.
what was the answer?


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Unread 08/26/2014, 11:47 PM   #5
Cyclist
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Same thing happened to me and a brand new wet side.


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Unread 08/26/2014, 11:49 PM   #6
Cyclist
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Quote:
Originally Posted by xfactor1315 View Post
Customer support wont answer 12 minutes on hold was enough so I hung up.
Been there myself a few times with them.


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Unread 08/27/2014, 04:20 AM   #7
xfactor1315
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Quote:
Originally Posted by jonnybravo22 View Post
what was the answer?
They sent me a new wet side. It had a bad bearing or bushing if I remember correctly.


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