Problem With Vortech MP40W PUMP

santirvcpla · 08/16/2014, 10:59 AM

i had a vortech MP40W ES serial 03134601784016 working good
i tried to connect throught ecosmartlive and the web page give me a steps to upgrade the firmware.
when was finishing say error, try again.

when i try again i could not do it.
i connect the mp40 whilke pressing mode and set, the led start flashing red and white.
then i click next and i must press set until the led flash green and blue but it never happend.

and now, iwhen i connect the mp40 the controller color is green and when i try to change the mode, nothing happend

what can i do? the power was working good.

i attach an image that the pump.

apl · 08/22/2014, 08:02 AM

go through the "legacy app" on your computer or IPad if you have ecosmart live, etc.. I had the same thing happen and called their support team. They were quick and very helpful, but wanted me to go through the samething that didn't work before. When I went through the "legacy Vortech" button within the software it updated perfectly!

Dapg8gt · 08/22/2014, 08:13 AM

You should post this in their sponsor forum for a quicker response.. Although I think you are in slave mode, You will need to do a reboot /clear of the controllers memory and start over..

What's the benefit of using Ecosmart live with just the pumps? Do you also have the radions? Never thought there was a need to use the software on just the pumps am I missing something?

They have the full manual for download on the ecotech website that tells you how to do all the programming on the controller fwiw.

slief · 08/22/2014, 08:56 AM

As Dapg8gt indicated, your best bet is to post this in the Ecotech forum. Here is a link:
http://www.reefcentral.com/forums/fo...play.php?f=501

EcoTech Service · 08/22/2014, 09:42 AM

santirvcpla - give us a call at 1-800-785-0338 ext. 2 or e-mail service@ecotechmarine.com and we'd be happy to assist you in getting your VorTech MP40wES running on ESL.

Ikserk · 08/22/2014, 10:54 AM

Quote:

Originally Posted by Dapg8gt

What's the benefit of using Ecosmart live with just the pumps? Do you also have the radions? Never thought there was a need to use the software on just the pumps am I missing something?

The only thing I can think of is the ability to schedule the pump modes throughout the day and night. without ESL you'd have to manually change the mode using the dial.

I think too that the only way to connect vortechs to EcoSmartLive is by using a ReefLink.

EcoTech Service · 08/22/2014, 11:41 AM

That is correct; a ReefLink is required in order to control VorTechs on EcoSmart Live.

Portsie · 08/22/2014, 12:12 PM

Edit: Sorry, my point was already stated

08/16/2014, 10:59 AM	#1
santirvcpla Registered Member Join Date: Aug 2014 Posts: 7	Problem With Vortech MP40W PUMP i had a vortech MP40W ES serial 03134601784016 working good i tried to connect throught ecosmartlive and the web page give me a steps to upgrade the firmware. when was finishing say error, try again. when i try again i could not do it. i connect the mp40 whilke pressing mode and set, the led start flashing red and white. then i click next and i must press set until the led flash green and blue but it never happend. and now, iwhen i connect the mp40 the controller color is green and when i try to change the mode, nothing happend what can i do? the power was working good. i attach an image that the pump.

08/22/2014, 08:13 AM	#3
Dapg8gt Registered Member Join Date: Dec 2011 Location: Pacifica Posts: 3,741	You should post this in their sponsor forum for a quicker response.. Although I think you are in slave mode, You will need to do a reboot /clear of the controllers memory and start over.. What's the benefit of using Ecosmart live with just the pumps? Do you also have the radions? Never thought there was a need to use the software on just the pumps am I missing something? They have the full manual for download on the ecotech website that tells you how to do all the programming on the controller fwiw. __________________ 15 years in the hobby yet still learning every day. 280g radium lit sps flat living in my garage rent free. Current Tank Info: 105g SPS dominant euro braced powered by 4 ecotech pumps and lit by an ATI powermodule controlled by a reef angel =).

08/22/2014, 08:56 AM	#4
slief RC Sponsor Join Date: Sep 2009 Posts: 14,173	As Dapg8gt indicated, your best bet is to post this in the Ecotech forum. Here is a link: http://www.reefcentral.com/forums/fo...play.php?f=501 __________________ Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476

08/22/2014, 09:42 AM	#5
EcoTech Service Registered Member Join Date: Apr 2008 Location: Lehigh Valley, PA Posts: 1,633	santirvcpla - give us a call at 1-800-785-0338 ext. 2 or e-mail service@ecotechmarine.com and we'd be happy to assist you in getting your VorTech MP40wES running on ESL. __________________ Jon C, EcoTech Marine For FAQs, troubleshooting advice and direct interaction with the EcoTech staff, visit http://ecotechmarine.com/support/ or call us at 1-800-785-0338 ext. 2.

08/22/2014, 11:41 AM	#7
EcoTech Service Registered Member Join Date: Apr 2008 Location: Lehigh Valley, PA Posts: 1,633	That is correct; a ReefLink is required in order to control VorTechs on EcoSmart Live. __________________ Jon C, EcoTech Marine For FAQs, troubleshooting advice and direct interaction with the EcoTech staff, visit http://ecotechmarine.com/support/ or call us at 1-800-785-0338 ext. 2.

08/22/2014, 08:02 AM	#2
apl Registered Member Join Date: Aug 2014 Location: Gilbert, AZ Posts: 2	go through the "legacy app" on your computer or IPad if you have ecosmart live, etc.. I had the same thing happen and called their support team. They were quick and very helpful, but wanted me to go through the samething that didn't work before. When I went through the "legacy Vortech" button within the software it updated perfectly!

08/22/2014, 12:12 PM	#8
Portsie Registered Member Join Date: Jul 2012 Location: New Brunswick, Canada Posts: 741	Problem With Vortech MP40W PUMP Edit: Sorry, my point was already stated __________________ 90g corner overflow, 33g sump, Apex, Vertex IN-100, 2x MP-10w ES, 1X MP-40w, Tunze Osmolator, 60lbs Caribsea oolite, 85lbs live rock, 4x54w T5 with LED moonlights