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12/20/2015, 02:37 PM
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#1 |
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Registered Member
Join Date: Sep 2015
Location: Tequesta, Fl
Posts: 32
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CoralVue
Is there anyway to reach CoralVue by phone? The lights on my Gyre 130 controller have stopped working. The pump is set to constant and is working fine, but with no indicator lights I can't even find feed mode. I feel my biggest problem is going to be is that I don't have proof of purchase (pump was a gift) and I've heard CoralVue customer service is bad news. I hope I'm wrong a new controller costs $69.00 and I don't want to buy a new one.
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12/20/2015, 03:06 PM
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#2 |
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RC Sponsor
  
Join Date: Sep 2009
Posts: 14,173
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Their support and service isn't bad at all. Regardless, they have a forum here on Reef Central in the sponsor section. You can start a thread there to address your issue. Here is a link.
http://www.reefcentral.com/forums/fo...play.php?f=724 Here is contact info for them. They are open Monday through Friday. CoralVue 38183 Commercial Ct. Slidell, LA 70458 Phone: (985) 781-9078 You can also create a support ticket via their website which would be a good start to getting your issue solved should it need warranty service or replacement. http://www.coralvue.com/support/
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Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
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12/20/2015, 03:08 PM
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#3 |
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RC Sponsor
Join Date: Sep 2009
Posts: 14,173
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Oops.. Duplicate post.
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Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
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