Just reveived my order and it doesn't work

vanbro1 · 03/14/2016, 12:15 PM

Hello,

This message is NOT to bash, I just can't find a contact number to call and haven't received a message back via the "contact" webpage (albeit I only sent it an hour ago).

I just received my order and the diaphragm pump isn't working. I plug it in and nothing... I took off a day to get this ATO set up and it would seem that was in vain.

Please contact me ASAP to see about getting this resolved - thanks!

JVB

elFloyd · 03/31/2016, 12:49 PM

Contact & Support Info
Hi All

If you ever want to reach Dan or me quickly, email is the preferred method over PM.

captains (at) avastmarine.com will go to both of us.

justin (at) avastmarine.com goes to me

I am quicker at email replies than Dan

I am also available for phone calls M-F 9a-3p EST, and other hours/days as well usually. 951 AVAST MW (282-7869) is a google voice number that goes right to me. I will do my best to get back with you quickly if it goes to voice mail, so please leave a message. You can't call Dan; he can't hear the phone over the whine of the router's vacuum table motors anyway.

Don't hesitate to get in touch with us if you have a question!

Justin

03/14/2016, 12:15 PM	#1
vanbro1 Registered Member Join Date: Aug 2011 Posts: 995	Just reveived my order and it doesn't work Hello, This message is NOT to bash, I just can't find a contact number to call and haven't received a message back via the "contact" webpage (albeit I only sent it an hour ago). I just received my order and the diaphragm pump isn't working. I plug it in and nothing... I took off a day to get this ATO set up and it would seem that was in vain. Please contact me ASAP to see about getting this resolved - thanks! JVB

03/31/2016, 12:49 PM	#2
elFloyd Registered Member Join Date: Jan 2009 Location: Cumming, GA Posts: 421	Contact & Support Info Hi All If you ever want to reach Dan or me quickly, email is the preferred method over PM. captains (at) avastmarine.com will go to both of us. justin (at) avastmarine.com goes to me I am quicker at email replies than Dan I am also available for phone calls M-F 9a-3p EST, and other hours/days as well usually. 951 AVAST MW (282-7869) is a google voice number that goes right to me. I will do my best to get back with you quickly if it goes to voice mail, so please leave a message. You can't call Dan; he can't hear the phone over the whine of the router's vacuum table motors anyway. Don't hesitate to get in touch with us if you have a question! Justin