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08/19/2016, 03:02 PM
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#1 |
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Registered Member
Join Date: Aug 2016
Posts: 1
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Broken TMC V2 Ozone
Hello wonderful people,
Hopefully you can help me...I've got a customer who is having issues with his TMC V2 OZONE, basically the outlet from the unit to the skimmer has snapped off twice. The first one looked as if there was a deformity with the mould where as the second seems to have just exploded over night...is this just really bad luck or is this a common occurrence with these units? Any help would be greatly appreciated. Cheers, Ben |
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08/19/2016, 03:40 PM
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#2 |
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Registered Member
Join Date: Sep 2003
Location: North Carolina
Posts: 20,050
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Got a pic of the setup and broken area?
Specifically how the wire is supported,etc.. Have you contacted the manufacturer? There really is no bad luck.. but you could very well be doing something simple thats causing the problem..
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Who me? |
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08/19/2016, 05:00 PM
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#3 |
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RC Sponsor
  
Join Date: Sep 2009
Posts: 14,173
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If you are in the US or North America, contact American Aquarium Products. They are the exclusive North American Distributor/service/support company for all thing TMC. They only handle inquiries via email. Below is a link to their contact form.
http://www.americanaquariumproducts....tactForm2.html
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Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
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| ozone, reef, tmc |
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