Lost password to AI prime

Hoopster81 · 12/14/2016, 09:09 PM

I need to log in to my AI prime to enter my new house WiFi credentials. After I connect to the Prime's WiFi and navigate to http://prime-d89XXXXXXXX.local/login.html, it ask me for a password. I don't remember setting it up with a password, and tried everything I thought it could be. I factory reset the Prime, but it still asks for a password, and now my lights probably won't come on in the morning. I sent in a support form through the AI website. Anyone have any ideas? Thanks.

Hoopster81 · 12/14/2016, 09:14 PM

nevermind, I used http://prime-d897XXXXXXX.local/index.html instead and it let me in

12/14/2016, 09:09 PM	#1
Hoopster81 Registered Member Join Date: Sep 2016 Posts: 56	Lost password to AI prime I need to log in to my AI prime to enter my new house WiFi credentials. After I connect to the Prime's WiFi and navigate to http://prime-d89XXXXXXXX.local/login.html, it ask me for a password. I don't remember setting it up with a password, and tried everything I thought it could be. I factory reset the Prime, but it still asks for a password, and now my lights probably won't come on in the morning. I sent in a support form through the AI website. Anyone have any ideas? Thanks.

12/14/2016, 09:14 PM	#2
Hoopster81 Registered Member Join Date: Sep 2016 Posts: 56	nevermind, I used http://prime-d897XXXXXXX.local/index.html instead and it let me in