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08/22/2001, 10:11 PM
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#1 |
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Registered Member
Join Date: Mar 2001
Location: Dallas Tx
Posts: 323
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I received the wrong item
Hi Jason,
On 8-14-01 your company shipped me an "extend wiring harness for 430 ballast" according to your invoice I received. I inspected the harness and sure enough it is for a 430 icecap as it only has 9 wires. The problem is that I ordered an extension for a 660. The invoice number is 24230. Is there any way this can be corrected? Thanks in advance, Justin King
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Justin |
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08/23/2001, 07:41 AM
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#2 |
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Sponsor
 
Join Date: Oct 2000
Location: Indianapolis, Indiana
Posts: 1,955
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Hi Justin,
Sorry about the mistake, looks like the website code was wrong, i'll have to get that fixed. We'll have the correct item shipped Priority Mail asap, no charge. If you can mail the wrong one back just cheap mail i would appreciate it, just let me know what you spend on shipping and we'll reimburse you, thanks jason
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jason -- sales@premiumaquatics.com |
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08/23/2001, 08:51 AM
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#3 |
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Registered Member
Join Date: Jan 2001
Location: Warsaw, New York
Posts: 3,354
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WOW....now THAT'S service !
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Buy Aquacultured - The reef you save may be your own! Current Tank Info: 900 Gallon Lagoonal Reef connected to a 155 gallon bowfront Fringe Reef |
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08/23/2001, 12:35 PM
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#4 |
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Registered Member
Join Date: Oct 2000
Location: DeKalb, IL
Posts: 3,070
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Yup, I dont think youll get better service, anywhere in the reef industry, than what Premium provides
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Rod Buehler Biodiversity matters because all life on earth has a right to exist. Current Tank Info: many |
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08/23/2001, 04:34 PM
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#5 |
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Registered Member
Join Date: Mar 2001
Location: Dallas Tx
Posts: 323
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Wow! I certainly will mail it back. Thanks for the quick response!
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Justin |
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