Red Sea Aquazone Ozone generator - repair help

yaktop · 06/22/2005, 05:46 PM

found out that Red Sea has very poor customer service and could care less about their customers. maybe reef central can help me.

I lowered my unit for a short time while I rearranged some things and found that water was running through the system. I immediately emptied as much as possible and started to run 'dry' air through for a couple of days. seemed to work fine first couple days had the smell. after that the smell is gone and the unit needs repair. any ideas?

I contacted Red Sea office in Texas and got no where, they confirmed it wasnt under warranty (no kidding) but refused to at least tell me where I could send it or what parts would had been affected. couldnt lift a finger. just wanted to know what parts and where I could locate them so I could have an electronics person repair it.

Red Sea anything is off my list.

Any help would be appreciated. $400 is alot to waste. By the way less than a year old.

Jeffie · 06/23/2005, 11:30 AM

This happened to one of ours once. We let it dry out for a few days and tried to fire it back up and it didn't work. We opened it up and there was a fuse in there that had popped. We replaced the fuse and it has been working continuously for the last 6 months with no issues. Check the fuse inside. Just unscrew the four little screws on the bottom and see if the fuse is still good.

yaktop · 06/23/2005, 01:03 PM

the system lights up but the ozone doesnt work - no smell. did the fuse shut the whole system down or just the ozone generation.

thanks for your reply.

Jeffie · 06/23/2005, 01:19 PM

It actually shut the whole system down. No lights or anything were working. Sorry I couldn't be of more help.

DC321 · 02/14/2007, 08:51 AM

Any resolution to this?

I have the same issue now. No Ozone production.

yaktop · 02/14/2007, 09:12 AM

I took it apart. there is a round cylinder in the case with a wire that coils around inside it. carefully dismantle, clean the coil, and reassemble. it did the trick.

DC321 · 02/14/2007, 09:12 AM

Thanks,
I will have to give it a try.

06/22/2005, 05:46 PM	#1
yaktop Registered Member Join Date: Dec 2001 Location: Fairhaven, MA Posts: 1,516	Red Sea Aquazone Ozone generator - repair help found out that Red Sea has very poor customer service and could care less about their customers. maybe reef central can help me. I lowered my unit for a short time while I rearranged some things and found that water was running through the system. I immediately emptied as much as possible and started to run 'dry' air through for a couple of days. seemed to work fine first couple days had the smell. after that the smell is gone and the unit needs repair. any ideas? I contacted Red Sea office in Texas and got no where, they confirmed it wasnt under warranty (no kidding) but refused to at least tell me where I could send it or what parts would had been affected. couldnt lift a finger. just wanted to know what parts and where I could locate them so I could have an electronics person repair it. Red Sea anything is off my list. Any help would be appreciated. $400 is alot to waste. By the way less than a year old.

02/14/2007, 08:51 AM	#5
DC321 Registered Member Join Date: Jun 2001 Location: Fort Lauderdale, FL Posts: 685	Any resolution to this? I have the same issue now. No Ozone production. __________________ There is an island of opportunity in the middle of every difficulty. Miss that and you are doomed. Current Tank Info: 180 SPS Reef

02/14/2007, 09:12 AM	#7
DC321 Registered Member Join Date: Jun 2001 Location: Fort Lauderdale, FL Posts: 685	Thanks, I will have to give it a try. __________________ There is an island of opportunity in the middle of every difficulty. Miss that and you are doomed. Current Tank Info: 180 SPS Reef

06/23/2005, 11:30 AM	#2
Jeffie Registered Member Join Date: Jul 2004 Location: Minneapolis Posts: 1,187	This happened to one of ours once. We let it dry out for a few days and tried to fire it back up and it didn't work. We opened it up and there was a fuse in there that had popped. We replaced the fuse and it has been working continuously for the last 6 months with no issues. Check the fuse inside. Just unscrew the four little screws on the bottom and see if the fuse is still good.

06/23/2005, 01:03 PM	#3
yaktop Registered Member Join Date: Dec 2001 Location: Fairhaven, MA Posts: 1,516	the system lights up but the ozone doesnt work - no smell. did the fuse shut the whole system down or just the ozone generation. thanks for your reply.

06/23/2005, 01:19 PM	#4
Jeffie Registered Member Join Date: Jul 2004 Location: Minneapolis Posts: 1,187	It actually shut the whole system down. No lights or anything were working. Sorry I couldn't be of more help.