update with my Kent Salt problem.

Paintbug · 04/21/2006, 07:05 PM

sent the Kent Salt threads are all closed, i wanted to update my situation with the problem salt. i got a call from John with Kent last thursday. John said that the sample i sent was in fact bad. he asked me what i was looking for compinsation. i told him all i wanted was my bad bag of salt replaced, and if he wanted to send anything more that would be fine. well i got my package today. a brand new 200 gallon bucket of salt. i just mixed up a 5g bucket of water with the following readings:

SG= 35ppt
Alk= 8.4 dKH
Calc=385ppm
PH= 8.2

am i happy with how they handled my situation? absolutly! its like i told John when i first talked with him all i wanted to do is inform people to test the salt. not to give anyone a bad name, but so people dont kill their animals. will i still use Kent Salt? you bet! by the time i need to buy more salt, there shouldnt be any of the bad salt still around. and i have always been pleased with their salt until the bad batch. so thats my update, and my 2 Ã‚Â¢

scrmbld33 · 04/21/2006, 08:37 PM

glad to see it was handled good, was there a known cause of the bad batches?

Paintbug · 04/22/2006, 08:02 AM

im sure they know what caused it, but i didnt get into details or ask about it. im not a chemist so i probably wouldnt have understood anyway LOL

04/21/2006, 07:05 PM	#1
Paintbug Registered Member Join Date: Mar 2005 Location: Stoneville, NC Posts: 6,169	update with my Kent Salt problem. sent the Kent Salt threads are all closed, i wanted to update my situation with the problem salt. i got a call from John with Kent last thursday. John said that the sample i sent was in fact bad. he asked me what i was looking for compinsation. i told him all i wanted was my bad bag of salt replaced, and if he wanted to send anything more that would be fine. well i got my package today. a brand new 200 gallon bucket of salt. i just mixed up a 5g bucket of water with the following readings: SG= 35ppt Alk= 8.4 dKH Calc=385ppm PH= 8.2 am i happy with how they handled my situation? absolutly! its like i told John when i first talked with him all i wanted to do is inform people to test the salt. not to give anyone a bad name, but so people dont kill their animals. will i still use Kent Salt? you bet! by the time i need to buy more salt, there shouldnt be any of the bad salt still around. and i have always been pleased with their salt until the bad batch. so thats my update, and my 2 Ã‚Â¢ __________________ Never ask a girl over to see your crabs!! <-Tony-> Current Tank Info: NONE currently

04/21/2006, 08:37 PM	#2
scrmbld33 Registered Member Join Date: Jan 2005 Location: south jersey 08050 Posts: 2,394	glad to see it was handled good, was there a known cause of the bad batches? __________________ a left over shrimp shedding is not "a sicilian message meaning luca brasi sleeps with the fishes" fish are friends, not food Current Tank Info: 90gal salt, 2 250mh 14k hamiltons 2 110 actinic, 127lbs LR,50lbs tonga 70lbs indonesia 7lbs tonga branch asm g3

04/22/2006, 08:02 AM	#3
Paintbug Registered Member Join Date: Mar 2005 Location: Stoneville, NC Posts: 6,169	im sure they know what caused it, but i didnt get into details or ask about it. im not a chemist so i probably wouldnt have understood anyway LOL __________________ Never ask a girl over to see your crabs!! <-Tony-> Current Tank Info: NONE currently